Exam 13: Capacity Planning and Queuing Models

Simulation can be viewed as a laboratory for experimenting with service systems.

Simulation allows time compression, doing in seconds what would otherwise require years of actual observation.

The main advantage of analytical models is that they can be used almost anywhere regardless of the underlying assumptions. They still will provide good results.

A queue is said to be finite if there is an upper limit on the number of consumers who are allowed to be in it. Consumers who come after the queue is full, either balk or are refused entrance.

The symbol ρ is used to denote which of the following parameters?

In the A/B/C classification of analytical queuing models, the term G refers to a general distribution with mean and variance.