Exam 15: Managing Service Inventory
Exam 1: The Service Economy50 Questions
Exam 2: Service Strategy70 Questions
Exam 3: New Service Development48 Questions
Exam 4: The Service Encounter50 Questions
Exam 5: Supporting Facility and Process Flows46 Questions
Exam 6: Service Quality42 Questions
Exam 7: Process Improvement27 Questions
Exam 8: Service Facility Location40 Questions
Exam 9: Service Supply Relationships51 Questions
Exam 10: Globalization of Services40 Questions
Exam 11: Managing Capacity and Demand47 Questions
Exam 12: Managing Waiting Lines34 Questions
Exam 13: Capacity Planning and Queuing Models46 Questions
Exam 14: Forecasting Demand for Services40 Questions
Exam 15: Managing Service Inventory40 Questions
Exam 16: Managing Service Projects40 Questions
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For seasonal items a ________ system could be used to manage inventory.
(Multiple Choice)
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One role of holding inventory is to hedge against anticipated increases in the cost of the inventoried items.
(True/False)
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Which of the following features is not associated with the periodic review system?
(Multiple Choice)
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In the critical fractile ratio, the numerator refers to the cost of overestimating demand.
(True/False)
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Forward buying is used to avoid expensive interruptions of service, as a stock out at any stage of the physical goods distribution system would have far-reaching consequences for the other stages.
(True/False)
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A continuous review system is generally used for Class C items in the ABC system of classification.
(True/False)
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Inventory management is concerned with two basic questions: how much to order and when to place an order.
(True/False)
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Lead time inventories are stocks that have been ordered but not yet received.
(True/False)
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When a quantity discount is offered, the first step should be to compute ________.
(Multiple Choice)
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For an electronic super store using the ABC inventory classification system, ________ would fall in class A.
(Multiple Choice)
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Which of the following is not a role that inventories play in a distribution system?
(Multiple Choice)
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In the design of an inventory system all of the following is considered except ________.
(Multiple Choice)
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Inventory management costs include all of the following, except ________.
(Multiple Choice)
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The elimination of paper-based documents between organizations is made possible by ________.
(Multiple Choice)
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'Shelf life' can be a constraint on the amount of inventory held.
(True/False)
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Point-of-sale scanning became feasible only when industry agreed upon a universal system of bar coding.
(True/False)
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In the 'news vendor problem', the underlying concept is that the news vendor should continue increasing the stock until the expected loss on the last sale ________ the expected revenue on the last unit stocked.
(Multiple Choice)
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Penalties for late delivery or nondelivery are part of shortage costs.
(True/False)
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The total inventory for a retailer is comprised of in-transit inventory, safety stock, and ________ inventory.
(Multiple Choice)
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