Exam 5: Prospecting and Sales Call Planning
Exam 1: Introduction to Relationship Selling75 Questions
Exam 2: Using Information to Understand Sellers and Buyers74 Questions
Exam 3: Value Creation in Buyer-Seller Relationships73 Questions
Exam 4: Ethical and Legal Issues in Relationship Selling75 Questions
Exam 5: Prospecting and Sales Call Planning75 Questions
Exam 6: Communicating the Sales Message76 Questions
Exam 7: Negotiating for Win-Win Solutions76 Questions
Exam 8: Closing the Sale and Follow-Up75 Questions
Exam 9: Self-Management: Time and Territory74 Questions
Exam 10: Salesperson Performance: Behavior,Motivation,and Role Perceptions75 Questions
Exam 11: Recruiting and Selecting Sales-people75 Questions
Exam 12: Training Sales-People for Sales Success75 Questions
Exam 13: Sales-Person Compensation and Incentives75 Questions
Exam 14: Evaluating Sales-Person Performance75 Questions
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Which of the following is an element of in sales preapproach strategy?
(Multiple Choice)
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Planning the right image includes two key aspects: deciding what to wear and deciding where to take the prospect to lunch.
(True/False)
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An upside-down triangle is a way to portray the movement of leads to prospects to customers.
(True/False)
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People in a position to persuade a salesperson's potential customers are called:
(Multiple Choice)
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To be effective as a source of prospects,junk mailing needs to be:
(Multiple Choice)
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In the pharmaceutical industry,the future of the company is often assessed by the number of new drugs in the pipeline,being tested and evaluated for approval.Similarly,a salesperson's future will be heavily influenced by their ___________ efforts.
(Multiple Choice)
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Best used when given by a long-term customer,but able to be provided even by a prospect that has not yet made a purchase,the ___________________ is a great way to seek new prospects:
(Multiple Choice)
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Overcoming call reluctance can be helped by all of the following,EXCEPT?
(Multiple Choice)
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When Rosalie makes a sales call,she always asks the customer "Who else do you know who would benefit from our products?" Rosalie is creating a (n):
(Multiple Choice)
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The criteria applied to qualify potential prospects are consistent among companies in any industry.
(True/False)
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Anna,the saleswoman in the next office,always seems to have a list of prospects.You ask her how she does it and she explains the best source of leads is from:
(Multiple Choice)
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Why is outbound telemarketing becoming less effective as a source of prospects?
(Essay)
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What problems are associated with using the Internet for lead generation?
(Essay)
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Your number one goal when making an initial sales call should be to make a sale.
(True/False)
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The value of directories as a source of leads depends upon the:
(Multiple Choice)
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When joining professional and civic groups a salesperson should:
(Multiple Choice)
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Fiona is out of prospects.She needs to ask her customers for:
(Multiple Choice)
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