Exam 14: Human Resource Management: Building a Top-Quality Workforce

Identify and discuss three key issues that human resources departments must deal with in today's business environment.

Gabby works in the HR department for a well-known corporation. Though she deals with people rather than with revenue-generating products, her efforts can still impact the value of the firm to its shareholders.

When does outsourcing affect workers?

So far, the outsourcing of jobs to foreign countries has only had a significant impact on poorly educated, low-skilled workers.

Job analysis is the examination of specific tasks assigned to a position, independent of who might be holding the job at any specific time.

Compensation of workers includes the combination of pay and benefits that employees receive in exchange for their work.

The Canadian Human Rights Commission accepts harassment complaints based on 11 grounds. Describe three of these grounds.

Which group often brings optimism, open minds, technological know-how, a team orientation, and a multicultural perspective to the workforce?

Human resource management achieves its goals by focusing on strategies to keep the cost of labour as low as possible.

What is the term for a specific short-run timeframe in which new hires must prove their ability to perform the specific tasks of the job?

Ramon is interested in hiring a clerical worker for his department. He notes that the clerk must be able to type at least 40 words-per-minute, know how to use a fax machine, have good filing skills, and have good people skills. Ramon could have obtained this information by looking at the job description for this position.

List five reasons why effective training can contribute to a firm's competitive edge and to its healthy bottom line. List and describe two specific examples of training and development programs.

What does human resource management primarily focus on?

Which type of training program mandates each beginner to serve as an assistant to a fully trained worker before gaining full credentials to work in the field?

Which of the following do businesses use to develop leadership skills within the company?

Explain the importance of human resources to business success.

Which function is focused on maximizing the effectiveness of the workforce by recruiting world-class talent, promoting career development, and determining workforce strategies to boost organizational effectiveness?

Since employment equity and human rights legislation has been passed throughout Canada, what has there been considerable debate about?

What is the core goal of human resource management?

Which of the following refers to compensation in the form of lump sum payments often used to reward employees for strong performance?