Question 1

Which data types are typically found in the operations management department?

Accepted Answer

A) manufacturing data, distribution data, and production data 
B) sales data, customer data, commission data, and customer support data 
C) employee data, promotion data, vacation data 
D) investment data, monetary data, reporting data 
A) manufacturing data, distribution data, and production data 
B) sales data, customer data, commission data, and customer support data 
C) employee data, promotion data, vacation data 
D) investment data, monetary data, reporting data

Question 2

If you were thinking about a washing machine as a system, which of the following represents the feedback?

Accepted Answer

A) the dirty clothes, water, and detergent 
B) the clean clothes 
C) the wash and rinse cycle 
D) the light indicating that the washer is off balance and has stopped 
A) the dirty clothes, water, and detergent 
B) the clean clothes 
C) the wash and rinse cycle 
D) the light indicating that the washer is off balance and has stopped

Question 3

Which group of stakeholders' primary interests include exceptional customer service, high-quality products, and ethical dealings?

Accepted Answer

A) partners/suppliers 
B) shareholders/investors 
C) community 
D) customers 
A) partners/suppliers 
B) shareholders/investors 
C) community 
D) customers

Question 4

What is knowledge?

Accepted Answer

A) Raw facts that describe the characteristics of an event or object. 
B) Data converted into a meaningful and useful context. 
C) Information collected from multiple sources that analyzes patterns, trends, and relationships for strategic decision making. 
D) Skills, experience, and expertise, coupled with information and intelligence that creates a person's intellectual resources. 
A) Raw facts that describe the characteristics of an event or object. 
B) Data converted into a meaningful and useful context. 
C) Information collected from multiple sources that analyzes patterns, trends, and relationships for strategic decision making. 
D) Skills, experience, and expertise, coupled with information and intelligence that creates a person's intellectual resources.

Question 5

The Internet of Things refers to devices that connect directly to other devices.

Accepted Answer

A) True 
 B)False

Question 6

Firm infrastructure and human resource management are part of the primary value activities.

Accepted Answer

A) True 
 B)False

Question 7

Your boss has asked you to analyze the soft drink industry using Porter's five forces model.Which of the following represents a threat of a new entrant in the soft drink industry?

Accepted Answer

A) Pepsi requires stores that carry Pepsi products to commit to minimum orders of 1,000 cases. 
B) Walmart negotiates a lower cost per bottle from Coke in exchange for premium shelf space in every Walmart store. 
C) Zevia Natural Diet Soda begins selling directly over the Internet. 
D) vitamin water, fruit juice, coffee 
A) Pepsi requires stores that carry Pepsi products to commit to minimum orders of 1,000 cases. 
B) Walmart negotiates a lower cost per bottle from Coke in exchange for premium shelf space in every Walmart store. 
C) Zevia Natural Diet Soda begins selling directly over the Internet. 
D) vitamin water, fruit juice, coffee

Question 8

What is supplier power?

Accepted Answer

A) the ability of buyers to affect the price they must pay for an item 
B) the suppliers' ability to influence the prices they charge for supplies (including materials, labor, and services) 
C) high when it is easy for new competitors to enter a market and low when there are significant entry barriers to joining a market 
D) high when there are many alternatives to a product or service and low when there are few alternatives from which to choose 
A) the ability of buyers to affect the price they must pay for an item 
B) the suppliers' ability to influence the prices they charge for supplies (including materials, labor, and services) 
C) high when it is easy for new competitors to enter a market and low when there are significant entry barriers to joining a market 
D) high when there are many alternatives to a product or service and low when there are few alternatives from which to choose

Question 9

The chief technology officer is responsible for ensuring the security of business systems and developing strategies and safeguards against attacks from hackers and viruses.

Accepted Answer

A) True 
 B)False

Question 10

What is productivity?

Accepted Answer

A) material items or products that customers will buy to satisfy a want or need 
B) tasks performed by people that customers will buy to satisfy a want or need 
C) the process where a business takes raw materials and processes them or converts them into a finished product for its goods or services 
D) the rate at which goods and services are produced based upon total output given total inputs 
A) material items or products that customers will buy to satisfy a want or need 
B) tasks performed by people that customers will buy to satisfy a want or need 
C) the process where a business takes raw materials and processes them or converts them into a finished product for its goods or services 
D) the rate at which goods and services are produced based upon total output given total inputs

Question 11

Which of the following analyzes a company's business processes and is useful for determining how to create the greatest possible value for customers?

Accepted Answer

A) product analysis 
B) primary supplier power 
C) value chain analysis 
D) buyer chain analysis 
A) product analysis 
B) primary supplier power 
C) value chain analysis 
D) buyer chain analysis

Question 12

Describe Porter's Five Forces Model and explain each of the five forces.

Accepted Answer

Porter's Five Forces Model analyzes the

Question 13

Which of the following decisions does a firm need to make as soon as it has identified the activities from the value chain that are bringing the highest added value to their customers?

Accepted Answer

A) target high value-adding activities to further enhance their value 
B) target low value-adding activities to increase their value 
C) perform some combination of the two 
D) All of these are correct. 
A) target high value-adding activities to further enhance their value 
B) target low value-adding activities to increase their value 
C) perform some combination of the two 
D) All of these are correct.

Question 14

The operations management department manages the process of converting or transforming resources into goods or services.

Accepted Answer

A) True 
 B)False

Question 15

What are Porter's three generic strategies?

Accepted Answer

A) evaluates an organization's strengths, weaknesses, opportunities, and threats to identify significant influences that work for or against business strategies 
B) analyzes the competitive forces within the environment in which a company operates to assess the potential for profitability in an industry 
C) views a firm as a series of business processes, each of which adds value to the product or service 
D) generic business strategies that are neither organization nor industry specific and can be applied to any business, product, or service 
A) evaluates an organization's strengths, weaknesses, opportunities, and threats to identify significant influences that work for or against business strategies 
B) analyzes the competitive forces within the environment in which a company operates to assess the potential for profitability in an industry 
C) views a firm as a series of business processes, each of which adds value to the product or service 
D) generic business strategies that are neither organization nor industry specific and can be applied to any business, product, or service

Question 16

Companies update business strategies continuously as internal and external environments change.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following provides an accurate definition of systems thinking?

Accepted Answer

A) a way of monitoring the entire system by viewing multiple inputs being processed or transformed to produce outputs while continuously gathering feedback on each part 
B) a way of monitoring individual components including an input, the process, and an output, while continuously gathering feedback on the entire system 
C) a way of monitoring the entire system by viewing multiple inputs being processed or transformed to produce outputs while continuously gathering feedback on the entire system 
D) a way of monitoring singular parts of a system by viewing a single input that is processed or transformed to produce an entire system that is continuously monitored to gather feedback on each individual part 
A) a way of monitoring the entire system by viewing multiple inputs being processed or transformed to produce outputs while continuously gathering feedback on each part 
B) a way of monitoring individual components including an input, the process, and an output, while continuously gathering feedback on the entire system 
C) a way of monitoring the entire system by viewing multiple inputs being processed or transformed to produce outputs while continuously gathering feedback on the entire system 
D) a way of monitoring singular parts of a system by viewing a single input that is processed or transformed to produce an entire system that is continuously monitored to gather feedback on each individual part

Question 18

Which of the below is similar to focused strategy versus broad strategy?

Accepted Answer

A) large market versus leadership 
B) large market versus uniqueness 
C) niche market versus large market 
D) niche market versus generic 
A) large market versus leadership 
B) large market versus uniqueness 
C) niche market versus large market 
D) niche market versus generic

Question 19

Polaroid had a unique competitive advantage for many years until it forgot to observe competitive intelligence.The firm went bankrupt when people began taking digital pictures.Polaroid provides a great example of Porter's supplier power.

Accepted Answer

A) True 
 B)False

Question 20

Today's workers are referred to as _______________ and they use BI along with personal experience to make decisions based on both information and intuition, a valuable resource for any company.

Accepted Answer

A) knowledge workers 
B) knowledge thinkers 
C) knowledge resources 
D) knowledge players 
A) knowledge workers 
B) knowledge thinkers 
C) knowledge resources 
D) knowledge players

Which data types are typically found in the operations management department?

If you were thinking about a washing machine as a system, which of the following represents the feedback?

Which group of stakeholders' primary interests include exceptional customer service, high-quality products, and ethical dealings?

What is knowledge?

The Internet of Things refers to devices that connect directly to other devices.

Firm infrastructure and human resource management are part of the primary value activities.

Your boss has asked you to analyze the soft drink industry using Porter's five forces model.Which of the following represents a threat of a new entrant in the soft drink industry?

What is supplier power?

The chief technology officer is responsible for ensuring the security of business systems and developing strategies and safeguards against attacks from hackers and viruses.

What is productivity?

Which of the following analyzes a company's business processes and is useful for determining how to create the greatest possible value for customers?

Describe Porter's Five Forces Model and explain each of the five forces.

Which of the following decisions does a firm need to make as soon as it has identified the activities from the value chain that are bringing the highest added value to their customers?

The operations management department manages the process of converting or transforming resources into goods or services.

What are Porter's three generic strategies?

Companies update business strategies continuously as internal and external environments change.

Which of the following provides an accurate definition of systems thinking?

Which of the below is similar to focused strategy versus broad strategy?

Polaroid had a unique competitive advantage for many years until it forgot to observe competitive intelligence.The firm went bankrupt when people began taking digital pictures.Polaroid provides a great example of Porter's supplier power.

Today's workers are referred to as _______________ and they use BI along with personal experience to make decisions based on both information and intuition, a valuable resource for any company.

Decisions and Processes: Value Driven Business

Ebusiness: Electronic Business Value

Ethics and Information Security: Mis Business Concerns: Module 2: Technical Foundations of MIS

Infrastructures: Sustainable Technologies

Data: Business Intelligence

Networks: Mobile Business: Module 3: Enterprise MIS

Enterprise Applications: Business Communications

Systems Development and Project Management: Corporateresponsibility

Hardware and Software Basics

Networks and Telecommunications

Designing Data-Bases-Apply Your Knowledge-Glossary

Filters

Exam 1: Management Information Systems: Business Driven MIS

Which data types are typically found in the operations management department?

If you were thinking about a washing machine as a system, which of the following represents the feedback?

Which group of stakeholders' primary interests include exceptional customer service, high-quality products, and ethical dealings?

What is knowledge?

The Internet of Things refers to devices that connect directly to other devices.

Firm infrastructure and human resource management are part of the primary value activities.

Your boss has asked you to analyze the soft drink industry using Porter's five forces model.Which of the following represents a threat of a new entrant in the soft drink industry?

What is supplier power?

The chief technology officer is responsible for ensuring the security of business systems and developing strategies and safeguards against attacks from hackers and viruses.

What is productivity?

Which of the following analyzes a company's business processes and is useful for determining how to create the greatest possible value for customers?

Describe Porter's Five Forces Model and explain each of the five forces.

Which of the following decisions does a firm need to make as soon as it has identified the activities from the value chain that are bringing the highest added value to their customers?

The operations management department manages the process of converting or transforming resources into goods or services.

What are Porter's three generic strategies?

Companies update business strategies continuously as internal and external environments change.

Which of the following provides an accurate definition of systems thinking?

Which of the below is similar to focused strategy versus broad strategy?

Polaroid had a unique competitive advantage for many years until it forgot to observe competitive intelligence.The firm went bankrupt when people began taking digital pictures.Polaroid provides a great example of Porter's supplier power.

Today's workers are referred to as _______________ and they use BI along with personal experience to make decisions based on both information and intuition, a valuable resource for any company.

Decisions and Processes: Value Driven Business

Ebusiness: Electronic Business Value

Ethics and Information Security: Mis Business Concerns: Module 2: Technical Foundations of MIS

Infrastructures: Sustainable Technologies

Data: Business Intelligence

Networks: Mobile Business: Module 3: Enterprise MIS

Enterprise Applications: Business Communications

Systems Development and Project Management: Corporateresponsibility

Hardware and Software Basics

Networks and Telecommunications

Designing Data-Bases-Apply Your Knowledge-Glossary

Filters