Question 1

Top management includes which of the following?

Accepted Answer

A)  Chief financial officer. 
B)  Frontline manager. 
C)  Operational supervisor. 
D)  Division supervisor. 
E)  Personnel supervisor. 
A)  Chief financial officer. 
B)  Frontline manager. 
C)  Operational supervisor. 
D)  Division supervisor. 
E)  Personnel supervisor.

Question 2

Danilo's job with a local utility is to maintain the relationship between it and the community. This involves communicating with local organizations to find those in need of help with their electric bills to ensure that no one is without heat during the winter. Danilo performs a __________ role, helping the utility to process more information.

Accepted Answer

A)  mutual adjustment officer 
B)  social worker 
C)  liaison 
D)  program manager 
E)  direct contact 
A)  mutual adjustment officer 
B)  social worker 
C)  liaison 
D)  program manager 
E)  direct contact

Question 3

Ideally decision making should be done by

Accepted Answer

A)  The board of directors. 
B)  The top management of the organization. 
C)  The customers of the organization. 
D)  The supervisory-level employees. 
E)  Those people most familiar with the issue to be decided. 
A)  The board of directors. 
B)  The top management of the organization. 
C)  The customers of the organization. 
D)  The supervisory-level employees. 
E)  Those people most familiar with the issue to be decided.

Question 4

Phil's company is set up as a _________ structure.

Accepted Answer

A)  functional 
B)  divisional 
C)  geographic divisional 
D)  customer divisional 
E)  matrix 
A)  functional 
B)  divisional 
C)  geographic divisional 
D)  customer divisional 
E)  matrix

Question 5

A powerful trend for U.S. businesses over the past few decades has been

Accepted Answer

A)  Decreasing the number of hierarchical layers. 
B)  Minimizing corporate governance. 
C)  Decreasing the span of control. 
D)  Increasing formalization. 
E)  Increasing standardization. 
A)  Decreasing the number of hierarchical layers. 
B)  Minimizing corporate governance. 
C)  Decreasing the span of control. 
D)  Increasing formalization. 
E)  Increasing standardization.

Question 6

Explain both the general strategies and the specific techniques to manage high information-processing demands.

Accepted Answer

General strategies for managing high inf

Question 7

Corporations have boards of directors that are elected by

Accepted Answer

A)  Employees. 
B)  Managers of all levels. 
C)  Stockholders. 
D)  Top managers. 
E)  All stakeholders. 
A)  Employees. 
B)  Managers of all levels. 
C)  Stockholders. 
D)  Top managers. 
E)  All stakeholders.

Question 8

Integration is achieved through division of labor.

Accepted Answer

A) True 
 B)False

Question 9

The primary advantage of both the product and customer/regional approaches to departmentalization is the ability to focus on customer needs and provide faster, better service.

Accepted Answer

A) True 
 B)False

Question 10

The Jolly Tamale was founded to make hot sauce specifically targeted to the Hispanic market. It soon expanded and now manufactures and distributes sauces, kitchen equipment, and specialty spices worldwide. It is departmentalized into sauce, kitchen equipment, and spice groups. The Jolly Tamale utilizes which form of departmentalization?

Accepted Answer

A)  Geographic. 
B)  Functional. 
C)  Matrix. 
D)  Customer. 
E)  Product. 
A)  Geographic. 
B)  Functional. 
C)  Matrix. 
D)  Customer. 
E)  Product.

Question 11

Explain the advantages of delegation and how managers should delegate.

Accepted Answer

Delegation is an essential skill for man

Question 12

In the context of the organization of the future, explain this quote taken from your text: "The formal organization structure does not describe everything about how the company really works."

Accepted Answer

In the context of the organization of th

Question 13

Which of the following is a disadvantage of the matrix design?

Accepted Answer

A)  Decision making is decentralized. 
B)  Resource utilization is inefficient. 
C)  Upper management loses touch with operational levels. 
D)  Additional time is required for meetings and coordination. 
E)  Responsiveness to customers decreases. 
A)  Decision making is decentralized. 
B)  Resource utilization is inefficient. 
C)  Upper management loses touch with operational levels. 
D)  Additional time is required for meetings and coordination. 
E)  Responsiveness to customers decreases.

Question 14

The board of directors overseeing an organization is responsible for

Accepted Answer

A)  Selecting the CEO. 
B)  Determining the firm's strategic direction. 
C)  Ensuring ethical and legal conduct. 
D)  Reviewing financial performance. 
E)  All of these. 
A)  Selecting the CEO. 
B)  Determining the firm's strategic direction. 
C)  Ensuring ethical and legal conduct. 
D)  Reviewing financial performance. 
E)  All of these.

Question 15

A ________ span of control creates a flat organization.

Accepted Answer

A)  wide 
B)  tall 
C)  bureaucratic 
D)  formal 
E)  narrow 
A)  wide 
B)  tall 
C)  bureaucratic 
D)  formal 
E)  narrow

Question 16

The three broad authority levels of the organizational pyramid are commonly called corporate governance.

Accepted Answer

A) True 
 B)False

Question 17

Precious Metals Decor manufactures the solid gold tableware used by government officials for State Department functions. Which of these would be considered a line department at this organization?

Accepted Answer

A)  Research. 
B)  Legal. 
C)  Accounting. 
D)  Public relations. 
E)  Manufacturing. 
A)  Research. 
B)  Legal. 
C)  Accounting. 
D)  Public relations. 
E)  Manufacturing.

Question 18

Differentiation means that the organization is composed of many different units that work on different kinds of tasks, using different skills and work methods.

Accepted Answer

A) True 
 B)False

Question 19

Oxford Networking Solutions has its global headquarters in North Carolina, where companywide departments such as marketing, accounting, and research are housed. Oxford is thus a divisional organization.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following is an important aspect of delegation?

Accepted Answer

A)  Authority must accompany responsibility. 
B)  Subordinates must not be allowed to "take credit" for what was simply delegated to them. 
C)  Delegation should never be permanent. 
D)  The subordinate should be allowed to work unencumbered by frequent checkups. 
E)  The span of control should be very narrow for effective delegation. 
A)  Authority must accompany responsibility. 
B)  Subordinates must not be allowed to "take credit" for what was simply delegated to them. 
C)  Delegation should never be permanent. 
D)  The subordinate should be allowed to work unencumbered by frequent checkups. 
E)  The span of control should be very narrow for effective delegation.

Top management includes which of the following?

Ideally decision making should be done by

Phil's company is set up as a _________ structure.

A powerful trend for U.S. businesses over the past few decades has been

Explain both the general strategies and the specific techniques to manage high information-processing demands.

Corporations have boards of directors that are elected by

Integration is achieved through division of labor.

The primary advantage of both the product and customer/regional approaches to departmentalization is the ability to focus on customer needs and provide faster, better service.

Explain the advantages of delegation and how managers should delegate.

In the context of the organization of the future, explain this quote taken from your text: "The formal organization structure does not describe everything about how the company really works."

Which of the following is a disadvantage of the matrix design?

The board of directors overseeing an organization is responsible for

A ________ span of control creates a flat organization.

The three broad authority levels of the organizational pyramid are commonly called corporate governance.

Precious Metals Decor manufactures the solid gold tableware used by government officials for State Department functions. Which of these would be considered a line department at this organization?

Differentiation means that the organization is composed of many different units that work on different kinds of tasks, using different skills and work methods.

Oxford Networking Solutions has its global headquarters in North Carolina, where companywide departments such as marketing, accounting, and research are housed. Oxford is thus a divisional organization.

Which of the following is an important aspect of delegation?

Managing and Performing

The External and Internal Environments

Managerial Decision Making

Planning and Strategic Management

Ethics, Corporate Responsibility, and Sustainability

International Management

Entrepreneurship

Organizational Agility

Human Resources Management

Managing the Diverse Workforce

Leadership

Motivating for Performance

Teamwork

Communicating

Managerial Control

Managing Technology and Innovation

Creating and Leading Change

Filters

Exam 8: Organization Structure

Top management includes which of the following?

Ideally decision making should be done by

Phil's company is set up as a _________ structure.

A powerful trend for U.S. businesses over the past few decades has been

Explain both the general strategies and the specific techniques to manage high information-processing demands.

Corporations have boards of directors that are elected by

Integration is achieved through division of labor.

The primary advantage of both the product and customer/regional approaches to departmentalization is the ability to focus on customer needs and provide faster, better service.

Explain the advantages of delegation and how managers should delegate.

In the context of the organization of the future, explain this quote taken from your text: "The formal organization structure does not describe everything about how the company really works."

Which of the following is a disadvantage of the matrix design?

The board of directors overseeing an organization is responsible for

A ________ span of control creates a flat organization.

The three broad authority levels of the organizational pyramid are commonly called corporate governance.

Precious Metals Decor manufactures the solid gold tableware used by government officials for State Department functions. Which of these would be considered a line department at this organization?

Differentiation means that the organization is composed of many different units that work on different kinds of tasks, using different skills and work methods.

Oxford Networking Solutions has its global headquarters in North Carolina, where companywide departments such as marketing, accounting, and research are housed. Oxford is thus a divisional organization.

Which of the following is an important aspect of delegation?

Managing and Performing

The External and Internal Environments

Managerial Decision Making

Planning and Strategic Management

Ethics, Corporate Responsibility, and Sustainability

International Management

Entrepreneurship

Organizational Agility

Human Resources Management

Managing the Diverse Workforce

Leadership

Motivating for Performance

Teamwork

Communicating

Managerial Control

Managing Technology and Innovation

Creating and Leading Change

Filters