Question 1

Retaining good workers of all ethnicities will become increasingly important as

Accepted Answer

A)  Insurance costs for new employees continue to escalate. 
B)  Replacing qualified and experienced workers becomes more costly. 
C)  The skills gap lessens. 
D)  The workforce grows more rapidly. 
E)  Top managers leave to begin entrepreneurial ventures. 
A)  Insurance costs for new employees continue to escalate. 
B)  Replacing qualified and experienced workers becomes more costly. 
C)  The skills gap lessens. 
D)  The workforce grows more rapidly. 
E)  Top managers leave to begin entrepreneurial ventures. B

Question 2

Organizations that are considered pluralistic would be characterized by which of the following?

Accepted Answer

A)  Low levels of conflict. 
B)  Prevalence of discrimination and prejudice. 
C)  Full integration of minority group members. 
D)  Diversity being valued. 
E)  Actions that attempt to involve minority members. 
A)  Low levels of conflict. 
B)  Prevalence of discrimination and prejudice. 
C)  Full integration of minority group members. 
D)  Diversity being valued. 
E)  Actions that attempt to involve minority members. E

Question 3

________ represent 10 percent of the working-age population but have significantly higher levels of unemployment than the general population, despite new assistive technologies.

Accepted Answer

A)  People with disabilities 
B)  Veterans 
C)  Nonreligious individuals 
D)  Gays and lesbians 
E)  Divorced people 
A)  People with disabilities 
B)  Veterans 
C)  Nonreligious individuals 
D)  Gays and lesbians 
E)  Divorced people A

Question 4

Both Carmela and Penny are the victims of

Accepted Answer

A)  Workplace cohesion. 
B)  Typical "kidding around" with which they should not be concerned. 
C)  Sexual harassment. 
D)  The glass ceiling. 
E)  Workplace division. 
A)  Workplace cohesion. 
B)  Typical "kidding around" with which they should not be concerned. 
C)  Sexual harassment. 
D)  The glass ceiling. 
E)  Workplace division.

Question 5

Special effort to recruit and hire qualified members of groups that have been discriminated against in the past is called

Accepted Answer

A)  Recrimination. 
B)  Proactive recruitment. 
C)  Affirmative action. 
D)  Diversity. 
E)  Positive-effect recruitment. 
A)  Recrimination. 
B)  Proactive recruitment. 
C)  Affirmative action. 
D)  Diversity. 
E)  Positive-effect recruitment.

Question 6

A monolithic organization is ________ in terms of its employee population.

Accepted Answer

A)  highly homogeneous 
B)  slightly homogeneous 
C)  mostly integrated 
D)  completely integrated 
E)  intentionally desegregated 
A)  highly homogeneous 
B)  slightly homogeneous 
C)  mostly integrated 
D)  completely integrated 
E)  intentionally desegregated

Question 7

As a development requirement for his new job, Rob attended a seminar that focused on listening skills and giving and receiving feedback effectively when working with employees different from oneself. Rob took part in role playing to practice these skills with other managers and employees, many with diverse backgrounds. This type of instruction is referred to as

Accepted Answer

A)  Skills training. 
B)  Skill building. 
C)  Awareness training. 
D)  Awareness building. 
E)  Developmental training. 
A)  Skills training. 
B)  Skill building. 
C)  Awareness training. 
D)  Awareness building. 
E)  Developmental training.

Question 8

Give a brief history of diversity in the United States.

Accepted Answer

The answer of Give a brief history of diversity in...

Question 9

Understanding and appreciating employee differences to build a more effective and profitable organization is known as

Accepted Answer

A)  Minority recruiting. 
B)  Managing diversity. 
C)  Ethnicity selection. 
D)  Ethnicity job analysis. 
E)  Diverse organizational assessment. 
A)  Minority recruiting. 
B)  Managing diversity. 
C)  Ethnicity selection. 
D)  Ethnicity job analysis. 
E)  Diverse organizational assessment.

Question 10

Today's young workers from Generation Y are often described as high-performing and low-maintenance.

Accepted Answer

A) True 
 B)False

Question 11

To support diversity efforts, top management can set an example for other organization members by participating in diversity programs and making participation mandatory for all managers.

Accepted Answer

A) True 
 B)False

Question 12

By definition, managing diversity means that all individuals are to be treated the same.

Accepted Answer

A) True 
 B)False

Question 13

"Managing diversity" simply means hiring women and minorities and making sure they are treated equally and encouraged to succeed.

Accepted Answer

A) True 
 B)False

Question 14

Mentors are human resources employees who help ensure that higher-level managers are doing their jobs appropriately.

Accepted Answer

A) True 
 B)False

Question 15

Pluralistic organizations have a more diverse employee population and take steps to involve persons from different gender, racial, or cultural backgrounds.

Accepted Answer

A) True 
 B)False

Question 16

Just _____ women are CEOs of Fortune 500 companies.

Accepted Answer

A)  12 
B)  19 
C)  27 
D)  39 
E)  72 
A)  12 
B)  19 
C)  27 
D)  39 
E)  72

Question 17

In the next decade, which of these will be true about the growth of the labor force?

Accepted Answer

A)  It will expand rapidly. 
B)  It will expand moderately. 
C)  It will hold steady. 
D)  It will slow. 
E)  There will be negative growth (decline). 
A)  It will expand rapidly. 
B)  It will expand moderately. 
C)  It will hold steady. 
D)  It will slow. 
E)  There will be negative growth (decline).

Question 18

A diverse workforce inhibits organizational flexibility because an organization's culture cannot tolerate different styles and approaches.

Accepted Answer

A) True 
 B)False

Question 19

A proactive approach to developing and managing a diverse workforce has become a fundamental business requirement.

Accepted Answer

A) True 
 B)False

Question 20

Training designed to allow all employees and managers to develop the skills they need to deal effectively with one another and with customers in a diverse environment is called

Accepted Answer

A)  Awareness building. 
B)  Mentoring. 
C)  Support groups. 
D)  Skill building. 
E)  Career development. 
A)  Awareness building. 
B)  Mentoring. 
C)  Support groups. 
D)  Skill building. 
E)  Career development.

Retaining good workers of all ethnicities will become increasingly important as

Organizations that are considered pluralistic would be characterized by which of the following?

________ represent 10 percent of the working-age population but have significantly higher levels of unemployment than the general population, despite new assistive technologies.

Both Carmela and Penny are the victims of

Special effort to recruit and hire qualified members of groups that have been discriminated against in the past is called

A monolithic organization is ________ in terms of its employee population.

Give a brief history of diversity in the United States.

Understanding and appreciating employee differences to build a more effective and profitable organization is known as

Today's young workers from Generation Y are often described as high-performing and low-maintenance.

To support diversity efforts, top management can set an example for other organization members by participating in diversity programs and making participation mandatory for all managers.

By definition, managing diversity means that all individuals are to be treated the same.

"Managing diversity" simply means hiring women and minorities and making sure they are treated equally and encouraged to succeed.

Mentors are human resources employees who help ensure that higher-level managers are doing their jobs appropriately.

Pluralistic organizations have a more diverse employee population and take steps to involve persons from different gender, racial, or cultural backgrounds.

Just _____ women are CEOs of Fortune 500 companies.

In the next decade, which of these will be true about the growth of the labor force?

A diverse workforce inhibits organizational flexibility because an organization's culture cannot tolerate different styles and approaches.

A proactive approach to developing and managing a diverse workforce has become a fundamental business requirement.

Training designed to allow all employees and managers to develop the skills they need to deal effectively with one another and with customers in a diverse environment is called

Managing and Performing

The External and Internal Environments

Managerial Decision Making

Planning and Strategic Management

Ethics, Corporate Responsibility, and Sustainability

International Management

Entrepreneurship

Organization Structure

Organizational Agility

Human Resources Management

Leadership

Motivating for Performance

Teamwork

Communicating

Managerial Control

Managing Technology and Innovation

Creating and Leading Change

Filters

Exam 11: Managing the Diverse Workforce

Retaining good workers of all ethnicities will become increasingly important as

Organizations that are considered pluralistic would be characterized by which of the following?

________ represent 10 percent of the working-age population but have significantly higher levels of unemployment than the general population, despite new assistive technologies.

Both Carmela and Penny are the victims of

Special effort to recruit and hire qualified members of groups that have been discriminated against in the past is called

A monolithic organization is ________ in terms of its employee population.

Give a brief history of diversity in the United States.

Understanding and appreciating employee differences to build a more effective and profitable organization is known as

Today's young workers from Generation Y are often described as high-performing and low-maintenance.

To support diversity efforts, top management can set an example for other organization members by participating in diversity programs and making participation mandatory for all managers.

By definition, managing diversity means that all individuals are to be treated the same.

"Managing diversity" simply means hiring women and minorities and making sure they are treated equally and encouraged to succeed.

Mentors are human resources employees who help ensure that higher-level managers are doing their jobs appropriately.

Pluralistic organizations have a more diverse employee population and take steps to involve persons from different gender, racial, or cultural backgrounds.

Just _____ women are CEOs of Fortune 500 companies.

In the next decade, which of these will be true about the growth of the labor force?

A diverse workforce inhibits organizational flexibility because an organization's culture cannot tolerate different styles and approaches.

A proactive approach to developing and managing a diverse workforce has become a fundamental business requirement.

Training designed to allow all employees and managers to develop the skills they need to deal effectively with one another and with customers in a diverse environment is called

Managing and Performing

The External and Internal Environments

Managerial Decision Making

Planning and Strategic Management

Ethics, Corporate Responsibility, and Sustainability

International Management

Entrepreneurship

Organization Structure

Organizational Agility

Human Resources Management

Leadership

Motivating for Performance

Teamwork

Communicating

Managerial Control

Managing Technology and Innovation

Creating and Leading Change

Filters