Exam 1: Introduction to Operations and Supply Chain Management

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Forecasting counts suppliers and customers among its key interorganizational participants.

(True/False)
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Typical inputs to the transformation process include:

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In the Sweet Action! supply chain,the flowers produce the nectar which is collected by the bees.The busy bees take this nectar and produce honey,which is collected by the beekeeper,who puts it in quart jars and supplies it to the baker.The baker produces a lovely array of confections,which are purchased by the local restaurant.The restaurant sells these confections to their loyal diners,who gleefully consume them and nag the chef for his recipe.Which of these statements about this supply chain is best?

(Multiple Choice)
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Scheduling and managing the flow of work through an organization and supply chain belongs to the logistics function of a supply chain.

(True/False)
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In the Sweet Action! supply chain,the flowers produce the nectar which is collected by the bees.The busy bees take this nectar and produce honey,which is collected by the beekeeper,who puts it in quart jars and supplies it to the baker.The baker produces a lovely array of confections,which are purchased by the local restaurant.The restaurant sells these confections to their loyal diners,who gleefully consume them and nag the chef for his recipe.Which of these statements about this supply chain is best?

(Multiple Choice)
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Most organizations function as part of a larger supply chain.

(True/False)
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Which of these is NOT an element of the SCOR model?

(Multiple Choice)
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E-commerce is the component of a supply chain that is the most susceptible to breakdown.

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________ is the use of information technology solutions to conduct business via electronic transfer of data and documents.

(Short Answer)
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The supply chain is a network of manufacturers and service providers that work together to create products or services needed by end users.

(True/False)
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In the Sweet Action! supply chain,the flowers produce the nectar which is collected by the bees.The busy bees take this nectar and produce honey,which is collected by the beekeeper,who puts it in quart jars and supplies it to the baker.The baker produces a lovely array of confections,which are purchased by the local restaurant.The restaurant sells these confections to their loyal diners,who gleefully consume them and nag the chef for his recipe.Which of these statements about this supply chain is best?

(Multiple Choice)
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________ is the term that describes efforts to improve operations by increasing supply chain members' willingness to cooperate.

(Short Answer)
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Information and materials are two examples of inputs to the transformation process.

(True/False)
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________ is an example of an output of the transformation process.

(Multiple Choice)
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Which of these statements about flows in a supply chain is best?

(Multiple Choice)
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Which of the following is NOT a flow typically found in a supply chain?

(Multiple Choice)
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Which of these is NOT a component of the operations function in an organization?

(Multiple Choice)
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Which of the following is NOT a trend in operations management?

(Multiple Choice)
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Printing and binding a book take place ________ from the conversion of wood to paper pulp in a publishing supply chain.

(Short Answer)
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A second-tier supplier is located ________ from a first-tier supplier.

(Short Answer)
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