Question 1

________________ is a defense against judgment biases.

Accepted Answer

A) Availability 
B) Representativeness 
C) Anchoring and adjustment 
D) Confirmation 
E) Confidence estimate 
A) Availability 
B) Representativeness 
C) Anchoring and adjustment 
D) Confirmation 
E) Confidence estimate

Question 2

Consider the fact that 81 percent of surveyed new business owners thought their business had at least a 70 percent chance of success,but only 39 percent thought that most businesses like theirs would succeed.Describe the bias this example illustrates.

Accepted Answer

This example illustrates the overconfide

Question 3

Carl,a corporate recruiter,advises his job applicants to start negotiating salaries from a higher bracket.He suggests this,knowing that the applicant will end up with a higher salary if the hiring employer is susceptible to the judgment error of:

Accepted Answer

A) availability. 
B) representativeness. 
C) anchoring and adjustment. 
D) confirmation. 
E) overconfidence. 
A) availability. 
B) representativeness. 
C) anchoring and adjustment. 
D) confirmation. 
E) overconfidence.

Question 4

Research shows focused groups perform better than diverse groups on creative problem-solving tasks.

Accepted Answer

A) True 
 B)False

Question 5

Mental models are ________________________________ that sustain current systems.

Accepted Answer

A) linear learning functions 
B) traditional bureaucratic processes 
C) prevailing assumptions,beliefs,and values 
D) nonlinear learning patterns 
E) standard needs,goals,and expectations 
A) linear learning functions 
B) traditional bureaucratic processes 
C) prevailing assumptions,beliefs,and values 
D) nonlinear learning patterns 
E) standard needs,goals,and expectations

Question 6

The "hot hand" in basketball is an example of the confirmation bias.

Accepted Answer

A) True 
 B)False

Question 7

Your friend has invited you today evening to his place.Your boss informs you at 4 p.m.that one of your projects is due tomorrow.Consequently,you will have to stay back late and will not be able to go to your friend's place.At 4.30 p.m. ,you see your boss leaving the office.What you do not know is that your boss is going to the airport to pick up a senior director with whom he needs to have dinner later on.Draw a ladder of inference based on this scenario.

Accepted Answer

A possible ladder of inference based on

Question 8

The PADIL approach to problem solving includes five major steps.The first step is identified as:

Accepted Answer

A) prepare. 
B) problem. 
C) probability. 
D) process. 
E) presumption. 
A) prepare. 
B) problem. 
C) probability. 
D) process. 
E) presumption.

Question 9

Healthy skepticism leads managers to engage in satisficing.

Accepted Answer

A) True 
 B)False

Question 10

Abraham constructed a weighted rank alternatives table to decide where to go to graduate school.His most important criteria were cost,location,and publication opportunities.His four school choices all were ranked highest on the three criteria.Abraham does not know how to choose.He has reached a condition of:

Accepted Answer

A) equifinality. 
B) overconfidence. 
C) anchoring and adjustment. 
D) devil's advocacy. 
E) satisficing. 
A) equifinality. 
B) overconfidence. 
C) anchoring and adjustment. 
D) devil's advocacy. 
E) satisficing.

Question 11

Give two examples of the representative bias which arise from people's misconceptions about chance.

Accepted Answer

A classic example of the representative

Question 12

What are some useful tactics for avoiding common decision biases?

Accepted Answer

Some useful tactics for avoiding common

Question 13

Brainwriting is superior to brainstorming as a process for generating the highest volume of creative ideas.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following statements,on the ladder of inference,provides objective data?

Accepted Answer

A) The invitation said "casual dress." Marx arrived in a tuxedo. 
B) As Marx knew the COO would be present,he wanted to make a lasting impression. 
C) Marx possibly always tries to be the center of attention. 
D) Marx is arrogant.I do not want to be on a project team with him. 
E) Marx is an idiot.He cannot even read. 
A) The invitation said "casual dress." Marx arrived in a tuxedo. 
B) As Marx knew the COO would be present,he wanted to make a lasting impression. 
C) Marx possibly always tries to be the center of attention. 
D) Marx is arrogant.I do not want to be on a project team with him. 
E) Marx is an idiot.He cannot even read.

Question 15

Managers can often spot bad decision making in others,but they may fail in identifying their own poor decisions.Psychologists refer to this as:

Accepted Answer

A) bounded rationality. 
B) bias blind spot. 
C) synthesis. 
D) persuasive justice. 
E) satisficing. 
A) bounded rationality. 
B) bias blind spot. 
C) synthesis. 
D) persuasive justice. 
E) satisficing.

________________ is a defense against judgment biases.

Consider the fact that 81 percent of surveyed new business owners thought their business had at least a 70 percent chance of success,but only 39 percent thought that most businesses like theirs would succeed.Describe the bias this example illustrates.

Carl,a corporate recruiter,advises his job applicants to start negotiating salaries from a higher bracket.He suggests this,knowing that the applicant will end up with a higher salary if the hiring employer is susceptible to the judgment error of:

Research shows focused groups perform better than diverse groups on creative problem-solving tasks.

Mental models are ________________________________ that sustain current systems.

The "hot hand" in basketball is an example of the confirmation bias.

The PADIL approach to problem solving includes five major steps.The first step is identified as:

Healthy skepticism leads managers to engage in satisficing.

Give two examples of the representative bias which arise from people's misconceptions about chance.

What are some useful tactics for avoiding common decision biases?

Brainwriting is superior to brainstorming as a process for generating the highest volume of creative ideas.

Which of the following statements,on the ladder of inference,provides objective data?

Managers can often spot bad decision making in others,but they may fail in identifying their own poor decisions.Psychologists refer to this as:

Organizational Behavior and Your Personal Effectiveness

Managing Stress and Time

Making Ethical Decisions

Communication

Motivating Others

Managing Employee Performance

Using Power and Influence

Leading Others

Team Effectiveness

Resolving Conflict Through Negotiation and Mediation

Recruiting, Selecting, and Retaining Talent

Culture and Diversity

Making Change

Filters

Exam 3: Solving Problems

________________ is a defense against judgment biases.

Consider the fact that 81 percent of surveyed new business owners thought their business had at least a 70 percent chance of success,but only 39 percent thought that most businesses like theirs would succeed.Describe the bias this example illustrates.

Carl,a corporate recruiter,advises his job applicants to start negotiating salaries from a higher bracket.He suggests this,knowing that the applicant will end up with a higher salary if the hiring employer is susceptible to the judgment error of:

Research shows focused groups perform better than diverse groups on creative problem-solving tasks.

Mental models are ________________________________ that sustain current systems.

The "hot hand" in basketball is an example of the confirmation bias.

The PADIL approach to problem solving includes five major steps.The first step is identified as:

Healthy skepticism leads managers to engage in satisficing.

Give two examples of the representative bias which arise from people's misconceptions about chance.

What are some useful tactics for avoiding common decision biases?

Brainwriting is superior to brainstorming as a process for generating the highest volume of creative ideas.

Which of the following statements,on the ladder of inference,provides objective data?

Managers can often spot bad decision making in others,but they may fail in identifying their own poor decisions.Psychologists refer to this as:

Organizational Behavior and Your Personal Effectiveness

Managing Stress and Time

Making Ethical Decisions

Communication

Motivating Others

Managing Employee Performance

Using Power and Influence

Leading Others

Team Effectiveness

Resolving Conflict Through Negotiation and Mediation

Recruiting, Selecting, and Retaining Talent

Culture and Diversity

Making Change

Filters