Question 1

A single individual cannot have high motivation for one task and low motivation for another task.

Accepted Answer

A) True 
 B)False  False

Question 2

Compare how managers might motivate professional workers and contingent workers.

Accepted Answer

Financial compensation and promotions typically are low on the priority list for motivating professionals.Professionals tend to be well paid and enjoy what they do.In contrast, job challenge for professionals tends to be ranked high.They like to tackle problems and find solutions.Their chief reward in their job is the work itself.Professionals also want others to think that what they are working on is important.That may be true for all employees, but professionals tend to be focused on work as a central life interest, whereas non-professionals typically focus on non-work interests for fulfilment.Contingent workers may be motivated by the opportunity to become a permanent employee or the opportunity for training.

Question 3

In Herzberg's view, removing a factor of dissatisfaction makes a person more satisfied with his or her job.

Accepted Answer

A) True 
 B)False  False

Question 4

Recognition is often the most powerful workplace motivator for a range of employees.

Accepted Answer

A) True 
 B)False

Question 5

Many people incorrectly view motivation as a(n) _________.

Accepted Answer

A) process 
B) personal trait 
C) level of persistence 
D) energy 
A) process 
B) personal trait 
C) level of persistence 
D) energy

Question 6

The second variable in expectancy theory requires the worker to ask himself or herself: If I perform at a given level, how likely is it that I will _________?

Accepted Answer

A) be promoted to a higher position in the company 
B) be noticed by my superiors 
C) attain the reward or outcome I am looking for 
D) keep my job 
A) be promoted to a higher position in the company 
B) be noticed by my superiors 
C) attain the reward or outcome I am looking for 
D) keep my job

Question 7

In today's diverse workforce, which factor do managers need to focus on most to maximise motivation?

Accepted Answer

A) Status and recognition 
B) Effective career development plans 
C) Remuneration and fringe benefits 
D) Flexibility 
A) Status and recognition 
B) Effective career development plans 
C) Remuneration and fringe benefits 
D) Flexibility

Question 8

In addition to these changes, Acme managers explained how important their product was to the world economy.Which core dimension in the job characteristics model is this?

Accepted Answer

A) Task significance 
B) Task identity 
C) Skill variety 
D) Autonomy 
A) Task significance 
B) Task identity 
C) Skill variety 
D) Autonomy

Question 9

In equity theory, a worker's self-category compares a person's outcomes-to-input ratio with _________.

Accepted Answer

A) the person's own standards and expectations 
B) the lowest paid worker 
C) the standards and expectations of other workers 
D) the highest paid worker 
A) the person's own standards and expectations 
B) the lowest paid worker 
C) the standards and expectations of other workers 
D) the highest paid worker

Question 10

Which of the following was directly influenced by Herzberg's two-factor theory?

Accepted Answer

A) Expectancy theory 
B) McClelland's three needs theory 
C) The job characteristics model 
D) Maslow's hierarchy of needs 
A) Expectancy theory 
B) McClelland's three needs theory 
C) The job characteristics model 
D) Maslow's hierarchy of needs

Question 11

According to Maslow's hierarchy, which of the following is an example of a higher level need?

Accepted Answer

A) Self-esteem 
B) Food 
C) Shelter 
D) Safety 
A) Self-esteem 
B) Food 
C) Shelter 
D) Safety

Question 12

Today's workplaces provide a wide range of scheduling options and benefits that allow employees more flexibility at work and allow them to better balance or integrate their work and personal lives.

Accepted Answer

A) True 
 B)False

Question 13

Which is the best summary of goal-setting theory?

Accepted Answer

A) The more challenging the goals the happier employees will be 
B) Always make your goals a bit higher than you can reach 
C) Specific goals increase performance 
D) Having a goal will always lead to improved performance 
A) The more challenging the goals the happier employees will be 
B) Always make your goals a bit higher than you can reach 
C) Specific goals increase performance 
D) Having a goal will always lead to improved performance

Question 14

Most employee recognition programs are consistent with _________ theory.

Accepted Answer

A) expectancy 
B) open-book 
C) contingency 
D) traditional-need 
A) expectancy 
B) open-book 
C) contingency 
D) traditional-need

Question 15

Hygiene factors are best defined as factors that _________.

Accepted Answer

A) eliminate job satisfaction and increase motivation 
B) eliminate job dissatisfaction but don't motivate 
C) clarify goals but don't offer rewards 
D) clarify rewards and offer rewards 
A) eliminate job satisfaction and increase motivation 
B) eliminate job dissatisfaction but don't motivate 
C) clarify goals but don't offer rewards 
D) clarify rewards and offer rewards

Question 16

The JCM contends that meaningful work is _________.

Accepted Answer

A) considered unimportant to managers 
B) high paying 
C) always difficult 
D) considered important and valuable by the worker 
A) considered unimportant to managers 
B) high paying 
C) always difficult 
D) considered important and valuable by the worker

Question 17

A theory that suggests that employees compare their inputs and outputs from a job to the ratio of relevant others is known as _________.

Accepted Answer

A) equity theory 
B) action motivation 
C) goal setting 
D) reinforcement theory 
A) equity theory 
B) action motivation 
C) goal setting 
D) reinforcement theory

Question 18

The integrated model for motivation features the following basic sequence.

Accepted Answer

A) Effort → performance → rewards → individual goals 
B) Needs → factors → extrinsic factors → individual goals 
C) Effort → equity → goals → needs 
D) Needs → goals → individual effort → organisational goals 
A) Effort → performance → rewards → individual goals 
B) Needs → factors → extrinsic factors → individual goals 
C) Effort → equity → goals → needs 
D) Needs → goals → individual effort → organisational goals

Question 19

Motivation is a process that leads to achieving a goal.

Accepted Answer

A) True 
 B)False

Question 20

In a short essay, list and discuss the three needs theory according to David McClelland.Then identify which of these needs has been studied most extensively and discuss the findings of this research.

Accepted Answer

The three needs theory says there are th

A single individual cannot have high motivation for one task and low motivation for another task.

Compare how managers might motivate professional workers and contingent workers.

In Herzberg's view, removing a factor of dissatisfaction makes a person more satisfied with his or her job.

Recognition is often the most powerful workplace motivator for a range of employees.

Many people incorrectly view motivation as a(n) _________.

The second variable in expectancy theory requires the worker to ask himself or herself: If I perform at a given level, how likely is it that I will _________?

In today's diverse workforce, which factor do managers need to focus on most to maximise motivation?

In addition to these changes, Acme managers explained how important their product was to the world economy.Which core dimension in the job characteristics model is this?

In equity theory, a worker's self-category compares a person's outcomes-to-input ratio with _________.

Which of the following was directly influenced by Herzberg's two-factor theory?

According to Maslow's hierarchy, which of the following is an example of a higher level need?

Today's workplaces provide a wide range of scheduling options and benefits that allow employees more flexibility at work and allow them to better balance or integrate their work and personal lives.

Which is the best summary of goal-setting theory?

Most employee recognition programs are consistent with _________ theory.

Hygiene factors are best defined as factors that _________.

The JCM contends that meaningful work is _________.

A theory that suggests that employees compare their inputs and outputs from a job to the ratio of relevant others is known as _________.

The integrated model for motivation features the following basic sequence.

Motivation is a process that leads to achieving a goal.

In a short essay, list and discuss the three needs theory according to David McClelland.Then identify which of these needs has been studied most extensively and discuss the findings of this research.

Managers and Management

The Managerial Environment

Foundations of Decision Making

Foundations of Planning

Organisational Structure and Design

Managing Human Resources

Managing Change and Innovation

Foundations of Individual Behaviour

Understanding Groups and Managing Work Teams

Leadership and Trust

Managing Communication and Information

Foundations of Control

Filters

Exam 10: Motivating and Rewarding Employees

A single individual cannot have high motivation for one task and low motivation for another task.

Compare how managers might motivate professional workers and contingent workers.

In Herzberg's view, removing a factor of dissatisfaction makes a person more satisfied with his or her job.

Recognition is often the most powerful workplace motivator for a range of employees.

Many people incorrectly view motivation as a(n) _________.

The second variable in expectancy theory requires the worker to ask himself or herself: If I perform at a given level, how likely is it that I will _________?

In today's diverse workforce, which factor do managers need to focus on most to maximise motivation?

In addition to these changes, Acme managers explained how important their product was to the world economy.Which core dimension in the job characteristics model is this?

In equity theory, a worker's self-category compares a person's outcomes-to-input ratio with _________.

Which of the following was directly influenced by Herzberg's two-factor theory?

According to Maslow's hierarchy, which of the following is an example of a higher level need?

Today's workplaces provide a wide range of scheduling options and benefits that allow employees more flexibility at work and allow them to better balance or integrate their work and personal lives.

Which is the best summary of goal-setting theory?

Most employee recognition programs are consistent with _________ theory.

Hygiene factors are best defined as factors that _________.

The JCM contends that meaningful work is _________.

A theory that suggests that employees compare their inputs and outputs from a job to the ratio of relevant others is known as _________.

The integrated model for motivation features the following basic sequence.

Motivation is a process that leads to achieving a goal.

In a short essay, list and discuss the three needs theory according to David McClelland.Then identify which of these needs has been studied most extensively and discuss the findings of this research.

Managers and Management

The Managerial Environment

Foundations of Decision Making

Foundations of Planning

Organisational Structure and Design

Managing Human Resources

Managing Change and Innovation

Foundations of Individual Behaviour

Understanding Groups and Managing Work Teams

Leadership and Trust

Managing Communication and Information

Foundations of Control

Filters