Exam 13: Foundations of Control

A soccer coach showing players how to position themselves on the field during practice is carrying out _________, a form of concurrent control.

To carry out the second step of the control process, managers at an electric shaver company need to compare the number of actual shavers sold to _________.

A software company that puts almost all of its performance measurement effort into measuring the total number of units that the company and its competitors sell most likely wants to excel at _________.

A mobile phone maker tests its new model with a sample audience when it is fully operational.What kind of control is this?

A household that cuts back on supermarket spending after going over-budget on its food budget is using the budget as a(n) _________.

The differences in organisational control systems of global organisations are primarily in the _________ steps of the control process.

Which of the following performance measurement categories must be measured subjectively rather than in objective or quantifiable terms?

MBWA can pick up moods and attitudes that other forms of measurement miss.

A management information system (MIS) focuses on providing managers with the raw data that pertains to the organisation.

Immediate corrective action might include changing the way employees are paid for their work.

A GPS that tells you that you are making a wrong turn is an example of concurrent control.

The control process is a two-step process that measures and compares.

Which kind of control takes place after the actual work has been carried out?

Which type of control enhances motivation?

Which of the following is an advantage of personal observation?

These forms of performance measurement provide the best and most immediate forms of feedback.

A basic corrective action for addressing unemployment is _________.

An executive chef who conducts a survey to find out which types of salads customers want added to her restaurant menu is using which type of control?

A major part of the controlling function of management is to _________.

Some control criteria, such as employee satisfaction or absenteeism, are applicable to only some management situations.