Question 1

Research shows that high job satisfaction correlates with low productivity.

Accepted Answer

A) True 
 B)False  False

Question 2

_________ is the unique combination of psychological traits that describe a person.

Accepted Answer

A) Personality 
B) Intelligence 
C) Values 
D) Character 
A) Personality 
B) Intelligence 
C) Values 
D) Character A

Question 3

Which of the following are typically the most important reasons why managers want to increase positive job attitudes?

Accepted Answer

A) Higher rates of turnover and absenteeism 
B) To increase worker happiness 
C) Lower rates of turnover and absenteeism 
D) To decrease worker unhappiness 
A) Higher rates of turnover and absenteeism 
B) To increase worker happiness 
C) Lower rates of turnover and absenteeism 
D) To decrease worker unhappiness C

Question 4

If a person who is always late for work is late once again and blames it on a traffic jam, co-workers would probably attribute that person's lateness to _________.

Accepted Answer

A) his car 
B) an external source 
C) an internal source 
D) traffic 
A) his car 
B) an external source 
C) an internal source 
D) traffic

Question 5

Explain how managers can shape behaviour using positive and negative reinforcement.

Accepted Answer

There are four ways to shape behaviour:

Question 6

Define employee engagement.

Accepted Answer

Employee engagement is when employees ar

Question 7

One of the best ways for a manager to remove the fear and stigma surrounding disability is to _________.

Accepted Answer

A) promote interventions that include medication management 
B) allow employees the experience of working with differently abled colleagues 
C) foster the use of adaptive equipment such as hearing aids and screen magnifiers 
D) encourage employees to disclose any mental health diagnoses 
A) promote interventions that include medication management 
B) allow employees the experience of working with differently abled colleagues 
C) foster the use of adaptive equipment such as hearing aids and screen magnifiers 
D) encourage employees to disclose any mental health diagnoses

Question 8

Surprisingly, studies show that emotional stability is _________.

Accepted Answer

A) not positively related to job performance 
B) positively related to job performance 
C) not positively related to happiness 
D) positively related to job type 
A) not positively related to job performance 
B) positively related to job performance 
C) not positively related to happiness 
D) positively related to job type

Question 9

When a manager gives an employee a bonus for a job well done, which behaviour-shaping method is the manager using?

Accepted Answer

A) Positive reinforcement 
B) Negative reinforcement 
C) Extinction 
D) Punishment 
A) Positive reinforcement 
B) Negative reinforcement 
C) Extinction 
D) Punishment

Question 10

When a young basketball player copies the free throw style of an NBA player, he is using his _________.

Accepted Answer

A) motor reproduction processes 
B) retention processes 
C) attentional processes 
D) reinforcement processes 
A) motor reproduction processes 
B) retention processes 
C) attentional processes 
D) reinforcement processes

Question 11

The degree to which an employee identifies with his or her job or actively participates in it refers to the employee's _________.

Accepted Answer

A) job satisfaction 
B) job involvement 
C) organisational loyalty 
D) job commitment 
A) job satisfaction 
B) job involvement 
C) organisational loyalty 
D) job commitment

Question 12

Gen X individuals tend to be comfortable with authority.

Accepted Answer

A) True 
 B)False

Question 13

Describe how locus of control can help explain individual behaviour in organisations.

Accepted Answer

People who believe that they are in cont

Question 14

In an attempt to get employees to stop congregating, a manager decides to remove free biscuits from the company snack bar.Which behaviour-shaping method is she using?

Accepted Answer

A) Positive reinforcement 
B) Punishment 
C) Extinction 
D) Negative reinforcement 
A) Positive reinforcement 
B) Punishment 
C) Extinction 
D) Negative reinforcement

Question 15

Which situation would be an example of the target influencing a perception?

Accepted Answer

A) A dog barking 
B) Viewing a dog through binoculars 
C) Near dark conditions 
D) Viewing a dog when you are exhausted 
A) A dog barking 
B) Viewing a dog through binoculars 
C) Near dark conditions 
D) Viewing a dog when you are exhausted

Question 16

A person who rates high on Holland's social scale would probably find a good match with which of the following jobs?

Accepted Answer

A) Teacher 
B) Farmer 
C) Mathematician 
D) Painter 
A) Teacher 
B) Farmer 
C) Mathematician 
D) Painter

Question 17

How may a person's cognitive dissonance be reduced?

Accepted Answer

A) If they accept they have no control over factors 
B) If they believe they are rewarded for their discomfort 
C) If they display consistent actions 
D) If they fail to take into account individual differences 
A) If they accept they have no control over factors 
B) If they believe they are rewarded for their discomfort 
C) If they display consistent actions 
D) If they fail to take into account individual differences

Question 18

The fundamental attribution error causes people to tend to attribute _________.

Accepted Answer

A) failures of others to external factors 
B) their own failures to internal factors 
C) their own successes to external factors 
D) successes of others to external factors 
A) failures of others to external factors 
B) their own failures to internal factors 
C) their own successes to external factors 
D) successes of others to external factors

Question 19

A person rating high on the investigative personality type would have the best job match for which job?

Accepted Answer

A) Reporter 
B) Mechanic 
C) Counsellor 
D) Nurse 
A) Reporter 
B) Mechanic 
C) Counsellor 
D) Nurse

Question 20

In attribution theory, the behaviour of an individual who shows low distinctiveness and low consensus is likely to be attributed as _________.

Accepted Answer

A) externally caused 
B) beyond his control 
C) not his fault 
D) internally caused 
A) externally caused 
B) beyond his control 
C) not his fault 
D) internally caused

Research shows that high job satisfaction correlates with low productivity.

_________ is the unique combination of psychological traits that describe a person.

Which of the following are typically the most important reasons why managers want to increase positive job attitudes?

If a person who is always late for work is late once again and blames it on a traffic jam, co-workers would probably attribute that person's lateness to _________.

Explain how managers can shape behaviour using positive and negative reinforcement.

Define employee engagement.

One of the best ways for a manager to remove the fear and stigma surrounding disability is to _________.

Surprisingly, studies show that emotional stability is _________.

When a manager gives an employee a bonus for a job well done, which behaviour-shaping method is the manager using?

When a young basketball player copies the free throw style of an NBA player, he is using his _________.

The degree to which an employee identifies with his or her job or actively participates in it refers to the employee's _________.

Gen X individuals tend to be comfortable with authority.

Describe how locus of control can help explain individual behaviour in organisations.

In an attempt to get employees to stop congregating, a manager decides to remove free biscuits from the company snack bar.Which behaviour-shaping method is she using?

Which situation would be an example of the target influencing a perception?

A person who rates high on Holland's social scale would probably find a good match with which of the following jobs?

How may a person's cognitive dissonance be reduced?

The fundamental attribution error causes people to tend to attribute _________.

A person rating high on the investigative personality type would have the best job match for which job?

In attribution theory, the behaviour of an individual who shows low distinctiveness and low consensus is likely to be attributed as _________.

Managers and Management

The Managerial Environment

Foundations of Decision Making

Foundations of Planning

Organisational Structure and Design

Managing Human Resources

Managing Change and Innovation

Understanding Groups and Managing Work Teams

Motivating and Rewarding Employees

Leadership and Trust

Managing Communication and Information

Foundations of Control

Filters

Exam 8: Foundations of Individual Behaviour

Research shows that high job satisfaction correlates with low productivity.

_________ is the unique combination of psychological traits that describe a person.

Which of the following are typically the most important reasons why managers want to increase positive job attitudes?

If a person who is always late for work is late once again and blames it on a traffic jam, co-workers would probably attribute that person's lateness to _________.

Explain how managers can shape behaviour using positive and negative reinforcement.

Define employee engagement.

One of the best ways for a manager to remove the fear and stigma surrounding disability is to _________.

Surprisingly, studies show that emotional stability is _________.

When a manager gives an employee a bonus for a job well done, which behaviour-shaping method is the manager using?

When a young basketball player copies the free throw style of an NBA player, he is using his _________.

The degree to which an employee identifies with his or her job or actively participates in it refers to the employee's _________.

Gen X individuals tend to be comfortable with authority.

Describe how locus of control can help explain individual behaviour in organisations.

In an attempt to get employees to stop congregating, a manager decides to remove free biscuits from the company snack bar.Which behaviour-shaping method is she using?

Which situation would be an example of the target influencing a perception?

A person who rates high on Holland's social scale would probably find a good match with which of the following jobs?

How may a person's cognitive dissonance be reduced?

The fundamental attribution error causes people to tend to attribute _________.

A person rating high on the investigative personality type would have the best job match for which job?

In attribution theory, the behaviour of an individual who shows low distinctiveness and low consensus is likely to be attributed as _________.

Managers and Management

The Managerial Environment

Foundations of Decision Making

Foundations of Planning

Organisational Structure and Design

Managing Human Resources

Managing Change and Innovation

Understanding Groups and Managing Work Teams

Motivating and Rewarding Employees

Leadership and Trust

Managing Communication and Information

Foundations of Control

Filters