Question 1

In the generic product development process, collecting customer needs is accomplished during phase 0 (planning).

Accepted Answer

A) True 
 B)False

Question 2

The purpose of value analysis/value engineering (VA/VE) is to:

Accepted Answer

A) Simplify products and processes 
B) Improve the value that customers find in existing products 
C) Relate the customer's needs to technical specifications 
D) Meet budgets and improve the results of financial models 
E) Facilitate better cooperation between business functions 
A) Simplify products and processes 
B) Improve the value that customers find in existing products 
C) Relate the customer's needs to technical specifications 
D) Meet budgets and improve the results of financial models 
E) Facilitate better cooperation between business functions

Question 3

Quality function deployment involves listening to customers to determine the characteristics of a superior product.

Accepted Answer

A) True 
 B)False

Question 4

What are the six phases of the generic product development process?
1.______________________________
2.______________________________
3.______________________________
4.______________________________
5.______________________________
6.______________________________

Accepted Answer

Phase 0: Planning; Phase 1: Concept deve

Question 5

A contract manufacturer is an organization capable of manufacturing and/or purchasing all of the components needed to produce a finished product or device.

Accepted Answer

TR UE
Explanation: Companies t

Question 6

In the generic product development process, phase 2 (system-level design) begins with corporate strategy and incorporates market objectives.

Accepted Answer

A) True 
 B)False

Question 7

Economic analysis of product development projects must evaluate which of the following?

Accepted Answer

A) Planned profitability of the product 
B) Expected market share to be attained 
C) Net present value of profits 
D) Timing and amount of net cash flow 
E) Demand elasticity of the product 
A) Planned profitability of the product 
B) Expected market share to be attained 
C) Net present value of profits 
D) Timing and amount of net cash flow 
E) Demand elasticity of the product

Question 8

Which of the following is a characteristic of concurrent engineering?

Accepted Answer

A) Integrated computer-assisted design 
B) Using automated guided vehicles 
C) Separate development teams working at once 
D) Having an excellent forecasting system 
E) The design-build-test cycle 
A) Integrated computer-assisted design 
B) Using automated guided vehicles 
C) Separate development teams working at once 
D) Having an excellent forecasting system 
E) The design-build-test cycle

Question 9

Economic analysis of product development projects is useful in which of the following circumstances?

Accepted Answer

A) Factory location 
B) Distribution decisions 
C) Go/no-go milestones 
D) Demand estimation 
E) Pricing 
A) Factory location 
B) Distribution decisions 
C) Go/no-go milestones 
D) Demand estimation 
E) Pricing

Question 10

Designing a new product for aesthetics and for the user is generally termed industrial design.

Accepted Answer

A) True 
 B)False

Question 11

Describe what concurrent engineering teams are and what problems they address.

Accepted Answer

Concurrent engineering teams include bot

Question 12

The aim of quality function deployment (QFD) is:

Accepted Answer

A) To facilitate house of quality analysis 
B) To provide value analysis/value engineering input 
C) To integrate design for manufacturing and assembly (DFM
A)  
D) To facilitate better cooperation between business functions 
E) To get the voice of the customer into the design of a product 
A) To facilitate house of quality analysis 
B) To provide value analysis/value engineering input 
C) To integrate design for manufacturing and assembly (DFM
A)  
D) To facilitate better cooperation between business functions 
E) To get the voice of the customer into the design of a product

Question 13

In product development, what is the analysis called that works toward simplifying products and processes to achieve equivalent or better performance at lower cost? ________________________________________

Accepted Answer

value analysis/value engineering (VA/VE

Question 14

Core competencies are those things that everyone in the firm must be able to do well.

Accepted Answer

A) True 
 B)False

Question 15

The generic development process outlined in the textbook is followed by many, if not most, of the firms in the Fortune 500.

Accepted Answer

A) True 
 B)False

Question 16

What seven variants of the generic product development process are discussed in the text?
1.______________________________
2.______________________________
3.______________________________
4.______________________________
5.______________________________
6.______________________________
7.______________________________

Accepted Answer

1 technology-push ; 2 platform ; 3 proce

Question 17

Concept development assumes a proven technology in which variant of the generic product development process?

Accepted Answer

A) Technology-push products 
B) Quick-build products 
C) Complex systems 
D) Platform products 
E) Process-intensive products 
A) Technology-push products 
B) Quick-build products 
C) Complex systems 
D) Platform products 
E) Process-intensive products

Question 18

What dimension of competitiveness does time-to-market performance in product design and process selection affect?

Accepted Answer

A) Engineering hours per project 
B) The cost of ongoing service 
C) Responsiveness to customer needs 
D) Aesthetics of design 
E) None of these 
A) Engineering hours per project 
B) The cost of ongoing service 
C) Responsiveness to customer needs 
D) Aesthetics of design 
E) None of these

Exam 3: Design of Products and Services

In the generic product development process, collecting customer needs is accomplished during phase 0 (planning).

The purpose of value analysis/value engineering (VA/VE) is to:

Quality function deployment involves listening to customers to determine the characteristics of a superior product.

What are the six phases of the generic product development process? 1.______________________________ 2.______________________________ 3.______________________________ 4.______________________________ 5.______________________________ 6.______________________________

A contract manufacturer is an organization capable of manufacturing and/or purchasing all of the components needed to produce a finished product or device.

In the generic product development process, phase 2 (system-level design) begins with corporate strategy and incorporates market objectives.

Economic analysis of product development projects must evaluate which of the following?

Which of the following is a characteristic of concurrent engineering?

Economic analysis of product development projects is useful in which of the following circumstances?

Designing a new product for aesthetics and for the user is generally termed industrial design.

Describe what concurrent engineering teams are and what problems they address.

The aim of quality function deployment (QFD) is:

In product development, what is the analysis called that works toward simplifying products and processes to achieve equivalent or better performance at lower cost? ________________________________________

Core competencies are those things that everyone in the firm must be able to do well.

The generic development process outlined in the textbook is followed by many, if not most, of the firms in the Fortune 500.

Concept development assumes a proven technology in which variant of the generic product development process?

What dimension of competitiveness does time-to-market performance in product design and process selection affect?

Introduction

Strategy

Project Management

Strategic Capacity Management

Learning Curves

Manufacturing Processes

Facility Layout

Service Processes

Waiting Line Analysis and Simulation

Process Design and Analysis

Six Sigma Quality

Statistical Quality Control

Lean Supply Chains

Logistics Distribution, and Transportation

Global Sourcing and Procurement

Enterprise Resource Planning Systems

Forecasting

Sales and Operations Planning

Inventory Management

Material Requirements Planning

Workcenter Scheduling

Theory of Constraints

Health Care

Operations Consulting

Filters

What are the six phases of the generic product development process? 1. 2. 3. 4. 5. 6.