Question 1

Employees should almost always be organized into teams when they have:

Accepted Answer

A) pooled interdependence. 
B) a very high level of heterogeneity. 
C) counterproductive norms. 
D) high levels of social loafing. 
E) reciprocal interdependence. 
A) pooled interdependence. 
B) a very high level of heterogeneity. 
C) counterproductive norms. 
D) high levels of social loafing. 
E) reciprocal interdependence.

Question 2

According to social identity theory:

Accepted Answer

A) teams are never as productive as individuals working alone. 
B) the most effective teams have as many members as the organization can afford. 
C) the team development process occurs more rapidly for heterogeneous teams than for homogeneous teams. 
D) people define themselves by their group affiliations. 
E) team members identify with their team only when they are publicly recognized as members of that team. 
A) teams are never as productive as individuals working alone. 
B) the most effective teams have as many members as the organization can afford. 
C) the team development process occurs more rapidly for heterogeneous teams than for homogeneous teams. 
D) people define themselves by their group affiliations. 
E) team members identify with their team only when they are publicly recognized as members of that team.

Question 3

The five most frequently mentioned characteristics of effective team members are: Communicating,comforting,conflict resolution,coordinating,and cooperating.

Accepted Answer

A) True 
 B)False

Question 4

In which decision-making structure do participants typically meet,but only interact with each other for part of the meeting?

Accepted Answer

A) Delphi method 
B) Nominal group technique 
C) Brainstorming 
D) Constructive conflict 
E) None of these team decision making structures prevents participants from interacting with each other for part of the meeting. 
A) Delphi method 
B) Nominal group technique 
C) Brainstorming 
D) Constructive conflict 
E) None of these team decision making structures prevents participants from interacting with each other for part of the meeting.

Question 5

In which of the following situations is production blocking most likely to occur?

Accepted Answer

A) A supervisor meets privately with an employee to discuss the employee's past performance. 
B) The company forms an electronic brainstorming group to get new ideas for a product. 
C) Group norms encourage production employees to gossip rather than do their jobs. 
D) A committee of 30 senior academics meet to exchange ideas using formal rules of order. 
E) An employee wants to complete a production task but lacks work experience. 
A) A supervisor meets privately with an employee to discuss the employee's past performance. 
B) The company forms an electronic brainstorming group to get new ideas for a product. 
C) Group norms encourage production employees to gossip rather than do their jobs. 
D) A committee of 30 senior academics meet to exchange ideas using formal rules of order. 
E) An employee wants to complete a production task but lacks work experience.

Question 6

If a dysfunctional norm is very deeply ingrained,the best strategy is probably to:

Accepted Answer

A) tell the group that corporate leaders are willing to tolerate the dysfunctional norm. 
B) disband the group and replace it with people having more favourable norms. 
C) supplement the existing group with one or two people having more favourable norms. 
D) introduce rewards that further support the dysfunctional norm. 
E) do nothing. 
A) tell the group that corporate leaders are willing to tolerate the dysfunctional norm. 
B) disband the group and replace it with people having more favourable norms. 
C) supplement the existing group with one or two people having more favourable norms. 
D) introduce rewards that further support the dysfunctional norm. 
E) do nothing.

Question 7

Informal groups exist primarily to complete tasks for the organization that management doesn't know about.

Accepted Answer

A) True 
 B)False

Question 8

Our desire for informal groups is mostly influenced by our drive to defend.

Accepted Answer

A) True 
 B)False

Question 9

Teams have which of the following features?

Accepted Answer

A) Two or more people 
B) Members perceive themselves as a social entity 
C) Exist to fulfill some purpose. 
D) Team members influence each other 
E) All of these are features of teams. 
A) Two or more people 
B) Members perceive themselves as a social entity 
C) Exist to fulfill some purpose. 
D) Team members influence each other 
E) All of these are features of teams.

Question 10

Calculus-based trust is based on the belief that the other party will deliver its promises because punishments would be applied if they fail to deliver those promises.

Accepted Answer

A) True 
 B)False

Question 11

Teams work better when the organizational structure:

Accepted Answer

A) organizes teams around specialized skills rather than work processes. 
B) has many rules and policies for members to follow. 
C) encourages interdependence with team members rather than through supervisors. 
D) organizes teams around specialized skills,has many layers of management,AND encourages interaction with team members. 
E) does not exist. 
A) organizes teams around specialized skills rather than work processes. 
B) has many rules and policies for members to follow. 
C) encourages interdependence with team members rather than through supervisors. 
D) organizes teams around specialized skills,has many layers of management,AND encourages interaction with team members. 
E) does not exist.

Question 12

Team activities such as paintball and obstacle courses are forms of team building that attempts to help team members build trust and open communication.

Accepted Answer

A) True 
 B)False

Question 13

Which of these statements about team roles is FALSE?

Accepted Answer

A) Some team roles are formally prescribed with the job. 
B) Team members often negotiate the preferred roles in the team during the team development process. 
C) Some team roles support task completion,whereas other roles support the team's maintenance. 
D) Some team roles are informally fulfilled by various team members. 
E) A team role is almost always assigned to the same person for the life of the team. 
A) Some team roles are formally prescribed with the job. 
B) Team members often negotiate the preferred roles in the team during the team development process. 
C) Some team roles support task completion,whereas other roles support the team's maintenance. 
D) Some team roles are informally fulfilled by various team members. 
E) A team role is almost always assigned to the same person for the life of the team.

Question 14

Diverse teams take longer to become high performance teams.

Accepted Answer

A) True 
 B)False

Question 15

Companies can minimize social loafing by dividing the team's work into distinct units and assigning those unique tasks to each team member.

Accepted Answer

A) True 
 B)False

Question 16

A team is effective when:

Accepted Answer

A) it is able to maintain the team's survival. 
B) members are able to fulfill their needs through membership in the team. 
C) it achieves its goals. 
D) it achieves all of the above. 
E) its achieves its goals AND maintain the team's survival. 
A) it is able to maintain the team's survival. 
B) members are able to fulfill their needs through membership in the team. 
C) it achieves its goals. 
D) it achieves all of the above. 
E) its achieves its goals AND maintain the team's survival.

Question 17

Virtual teams are typically more effective when their members:

Accepted Answer

A) are allowed to adopt technology that suits their needs at a particular time,rather than have it imposed upon them. 
B) avoid using email or telephones to communicate. 
C) agree during the team's formation to use only one communication medium,such as email or teleconferencing. 
D) use web-based chat and message services rather than email or telephone conversations. 
E) work alone rather than interact with each other during the project. 
A) are allowed to adopt technology that suits their needs at a particular time,rather than have it imposed upon them. 
B) avoid using email or telephones to communicate. 
C) agree during the team's formation to use only one communication medium,such as email or teleconferencing. 
D) use web-based chat and message services rather than email or telephone conversations. 
E) work alone rather than interact with each other during the project.

Question 18

Which of these statements about brainstorming is FALSE?

Accepted Answer

A) Brainstorming is based on the idea that the quality of ideas presented increases with the quantity of ideas presented. 
B) Brainstorming rules do not completely remove evaluation apprehension. 
C) Brainstorming rules seem to keep team members focused on the task. 
D) The most important brainstorming rule is that team members must silently vote for their preferred idea after all ideas have been presented. 
E) Effective brainstorming sessions spread feelings of optimism and enthusiasm about the project. 
A) Brainstorming is based on the idea that the quality of ideas presented increases with the quantity of ideas presented. 
B) Brainstorming rules do not completely remove evaluation apprehension. 
C) Brainstorming rules seem to keep team members focused on the task. 
D) The most important brainstorming rule is that team members must silently vote for their preferred idea after all ideas have been presented. 
E) Effective brainstorming sessions spread feelings of optimism and enthusiasm about the project.

Question 19

The optimal team size exists when the team is as small as possible,yet has enough people to accomplish the task.

Accepted Answer

A) True 
 B)False

Question 20

The degree of attraction people feel toward the team and their motivation to remain members is called:

Accepted Answer

A) social loafing. 
B) team development. 
C) team heterogeneity. 
D) task interdependence. 
E) team cohesiveness. 
A) social loafing. 
B) team development. 
C) team heterogeneity. 
D) task interdependence. 
E) team cohesiveness.

Employees should almost always be organized into teams when they have:

According to social identity theory:

The five most frequently mentioned characteristics of effective team members are: Communicating,comforting,conflict resolution,coordinating,and cooperating.

In which decision-making structure do participants typically meet,but only interact with each other for part of the meeting?

In which of the following situations is production blocking most likely to occur?

If a dysfunctional norm is very deeply ingrained,the best strategy is probably to:

Informal groups exist primarily to complete tasks for the organization that management doesn't know about.

Our desire for informal groups is mostly influenced by our drive to defend.

Teams have which of the following features?

Calculus-based trust is based on the belief that the other party will deliver its promises because punishments would be applied if they fail to deliver those promises.

Teams work better when the organizational structure:

Team activities such as paintball and obstacle courses are forms of team building that attempts to help team members build trust and open communication.

Which of these statements about team roles is FALSE?

Diverse teams take longer to become high performance teams.

Companies can minimize social loafing by dividing the team's work into distinct units and assigning those unique tasks to each team member.

A team is effective when:

Virtual teams are typically more effective when their members:

Which of these statements about brainstorming is FALSE?

The optimal team size exists when the team is as small as possible,yet has enough people to accomplish the task.

The degree of attraction people feel toward the team and their motivation to remain members is called:

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

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Exam 8: Team Dynamics

Employees should almost always be organized into teams when they have:

According to social identity theory:

The five most frequently mentioned characteristics of effective team members are: Communicating,comforting,conflict resolution,coordinating,and cooperating.

In which decision-making structure do participants typically meet,but only interact with each other for part of the meeting?

In which of the following situations is production blocking most likely to occur?

If a dysfunctional norm is very deeply ingrained,the best strategy is probably to:

Informal groups exist primarily to complete tasks for the organization that management doesn't know about.

Our desire for informal groups is mostly influenced by our drive to defend.

Teams have which of the following features?

Calculus-based trust is based on the belief that the other party will deliver its promises because punishments would be applied if they fail to deliver those promises.

Teams work better when the organizational structure:

Team activities such as paintball and obstacle courses are forms of team building that attempts to help team members build trust and open communication.

Which of these statements about team roles is FALSE?

Diverse teams take longer to become high performance teams.

Companies can minimize social loafing by dividing the team's work into distinct units and assigning those unique tasks to each team member.

A team is effective when:

Virtual teams are typically more effective when their members:

Which of these statements about brainstorming is FALSE?

The optimal team size exists when the team is as small as possible,yet has enough people to accomplish the task.

The degree of attraction people feel toward the team and their motivation to remain members is called:

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters