Question 1

Which of these statements about self-directed work teams (SDWTs)is TRUE?

Accepted Answer

A) SDWTs typically work in a separate building from other employees in the organization. 
B) SDWTs are responsible for planning,organizing,and controlling work activities with little or no direct involvement from higher status supervisors. 
C) SDWTs are mainly identified as groups that operate as virtual teams at least once each week. 
D) SDWTs represent a very low level of employee involvement. 
E) SDWTs are responsible for planning,organizing,and controlling work activities,but do so with direct involvement from higher status supervisors. 
A) SDWTs typically work in a separate building from other employees in the organization. 
B) SDWTs are responsible for planning,organizing,and controlling work activities with little or no direct involvement from higher status supervisors. 
C) SDWTs are mainly identified as groups that operate as virtual teams at least once each week. 
D) SDWTs represent a very low level of employee involvement. 
E) SDWTs are responsible for planning,organizing,and controlling work activities,but do so with direct involvement from higher status supervisors.

Question 2

Which foundation of trust is determined mainly by the other party's predictability?

Accepted Answer

A) Calculus-based 
B) Identification-based 
C) Knowledge-based 
D) Relational 
E) Transactional 
A) Calculus-based 
B) Identification-based 
C) Knowledge-based 
D) Relational 
E) Transactional

Question 3

What is the relationship between team cohesiveness and team productivity?

Accepted Answer

A) Higher team cohesiveness increases productivity. 
B) Higher team cohesiveness reduces efficiency. 
C) Team cohesiveness has no effect on productivity. 
D) The effect of cohesiveness on productivity depends on the group's attitude towards cohesiveness. 
E) The effect of team cohesiveness on productivity depends on whether team norms are consistent with organizational goals. 
A) Higher team cohesiveness increases productivity. 
B) Higher team cohesiveness reduces efficiency. 
C) Team cohesiveness has no effect on productivity. 
D) The effect of cohesiveness on productivity depends on the group's attitude towards cohesiveness. 
E) The effect of team cohesiveness on productivity depends on whether team norms are consistent with organizational goals.

Question 4

Virtual teams are usually permanent functional groups that communicate mainly through weekly face-to-face meetings.

Accepted Answer

A) True 
 B)False

Question 5

The three main foundations of trust are:

Accepted Answer

A) relational,transactional and calculative. 
B) identification-based,knowledge-based and calculus-based. 
C) adaptive,static and dynamic. 
D) overt,covert and non-existent. 
E) relational,deterministic and autocratic. 
A) relational,transactional and calculative. 
B) identification-based,knowledge-based and calculus-based. 
C) adaptive,static and dynamic. 
D) overt,covert and non-existent. 
E) relational,deterministic and autocratic.

Question 6

Brooks's law states that,"whatever can go wrong in groups will,so one should be prepared for it."

Accepted Answer

A) True 
 B)False

Question 7

Communicating,comforting and conflict resolution are task related characteristics of effective team members.

Accepted Answer

A) True 
 B)False

Question 8

Self-directed teams require relatively low levels of task interdependence because everyone knows what their roles and duties are.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following is NOT a feature of nominal group technique?

Accepted Answer

A) Participants openly debate and criticize ideas constructively. 
B) After the problem is described,team members silently and independently write down as many solutions as they can. 
C) Nominal group technique discourages criticism or debate. 
D) After ideas have been presented,participants silently and independently rank order or vote on each proposed solution. 
E) Nominal group technique follows an individual,then team,then individual process. 
A) Participants openly debate and criticize ideas constructively. 
B) After the problem is described,team members silently and independently write down as many solutions as they can. 
C) Nominal group technique discourages criticism or debate. 
D) After ideas have been presented,participants silently and independently rank order or vote on each proposed solution. 
E) Nominal group technique follows an individual,then team,then individual process.

Question 10

Office layout and other physical space characteristics influence the team's ability to accomplish tasks.

Accepted Answer

A) True 
 B)False

Question 11

Compared to individuals working alone,teams have the potential to:

Accepted Answer

A) make better decisions. 
B) develop better products. 
C) create a more energized workforce. 
D) provide superior customer service. 
E) provide all of these results. 
A) make better decisions. 
B) develop better products. 
C) create a more energized workforce. 
D) provide superior customer service. 
E) provide all of these results.

Question 12

Groupthink characteristics cause team members to be ___________ their decisions.

Accepted Answer

A) uncomfortable with 
B) confused about 
C) hesitant and doubtful about 
D) more aware of the characteristics of 
E) highly confident in 
A) uncomfortable with 
B) confused about 
C) hesitant and doubtful about 
D) more aware of the characteristics of 
E) highly confident in

Question 13

Organizational leadership,organizational structure,and reward systems are:

Accepted Answer

A) three of the main sources of team cohesiveness. 
B) three team design features. 
C) three elements of the organizational and team environment. 
D) three of the main causes of social loafing. 
E) three ways to minimize teambuilding. 
A) three of the main sources of team cohesiveness. 
B) three team design features. 
C) three elements of the organizational and team environment. 
D) three of the main causes of social loafing. 
E) three ways to minimize teambuilding.

Question 14

Social loafing is more likely to occur:

Accepted Answer

A) in smaller rather than larger teams. 
B) when the task is boring. 
C) in tasks with high interdependence. 
D) when employees believe the team's objective is important. 
E) among employees with collectivist rather than individualistic values. 
A) in smaller rather than larger teams. 
B) when the task is boring. 
C) in tasks with high interdependence. 
D) when employees believe the team's objective is important. 
E) among employees with collectivist rather than individualistic values.

Question 15

Self-directed work teams are typically responsible for a specialized skill,such as accounting or maintenance.

Accepted Answer

A) True 
 B)False

Question 16

The three elements of team design include communication systems,organizational environment,and reward systems.

Accepted Answer

A) True 
 B)False

Question 17

Dependence on information technology and lack of co-location represent two factors that distinguish:

Accepted Answer

A) employees with high collectivist values from employees with low collectivist values. 
B) self-directed work teams from task forces. 
C) virtual teams from conventional teams. 
D) task forces from permanent teams. 
E) managers from employees. 
A) employees with high collectivist values from employees with low collectivist values. 
B) self-directed work teams from task forces. 
C) virtual teams from conventional teams. 
D) task forces from permanent teams. 
E) managers from employees.

Question 18

You have been given the unique opportunity to develop a 'greenfield' site for a new production facility.A greenfield site means that the entire operation is new,including employees,structure and practices.You want to ensure that the new plant supports self-directed work teams,unlike other company facilities which mainly focus on individual performance.Describe four different elements of the organizational and team environment that you need to consider that influence team effectiveness.

Accepted Answer

Students should describe any four of the

Question 19

SDWTs are best suited to situations where:

Accepted Answer

A) employees perform highly interdependent tasks. 
B) management wants to closely monitor employee performance. 
C) employees perform identical tasks. 
D) employees do not get along with each other. 
E) all of these conditions exist. 
A) employees perform highly interdependent tasks. 
B) management wants to closely monitor employee performance. 
C) employees perform identical tasks. 
D) employees do not get along with each other. 
E) all of these conditions exist.

Question 20

Calculus,knowledge and identification are:

Accepted Answer

A) the three stages of team development. 
B) three ways to improve team cohesiveness. 
C) three foundations of trust 
D) three types of psychological contract. 
E) the three stages of conflict among team members. 
A) the three stages of team development. 
B) three ways to improve team cohesiveness. 
C) three foundations of trust 
D) three types of psychological contract. 
E) the three stages of conflict among team members.

Which of these statements about self-directed work teams (SDWTs)is TRUE?

Which foundation of trust is determined mainly by the other party's predictability?

What is the relationship between team cohesiveness and team productivity?

Virtual teams are usually permanent functional groups that communicate mainly through weekly face-to-face meetings.

The three main foundations of trust are:

Brooks's law states that,"whatever can go wrong in groups will,so one should be prepared for it."

Communicating,comforting and conflict resolution are task related characteristics of effective team members.

Self-directed teams require relatively low levels of task interdependence because everyone knows what their roles and duties are.

Which of the following is NOT a feature of nominal group technique?

Office layout and other physical space characteristics influence the team's ability to accomplish tasks.

Compared to individuals working alone,teams have the potential to:

Groupthink characteristics cause team members to be ___________ their decisions.

Organizational leadership,organizational structure,and reward systems are:

Social loafing is more likely to occur:

Self-directed work teams are typically responsible for a specialized skill,such as accounting or maintenance.

The three elements of team design include communication systems,organizational environment,and reward systems.

Dependence on information technology and lack of co-location represent two factors that distinguish:

SDWTs are best suited to situations where:

Calculus,knowledge and identification are:

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 8: Team Dynamics

Which of these statements about self-directed work teams (SDWTs)is TRUE?

Which foundation of trust is determined mainly by the other party's predictability?

What is the relationship between team cohesiveness and team productivity?

Virtual teams are usually permanent functional groups that communicate mainly through weekly face-to-face meetings.

The three main foundations of trust are:

Brooks's law states that,"whatever can go wrong in groups will,so one should be prepared for it."

Communicating,comforting and conflict resolution are task related characteristics of effective team members.

Self-directed teams require relatively low levels of task interdependence because everyone knows what their roles and duties are.

Which of the following is NOT a feature of nominal group technique?

Office layout and other physical space characteristics influence the team's ability to accomplish tasks.

Compared to individuals working alone,teams have the potential to:

Groupthink characteristics cause team members to be ___________ their decisions.

Organizational leadership,organizational structure,and reward systems are:

Social loafing is more likely to occur:

Self-directed work teams are typically responsible for a specialized skill,such as accounting or maintenance.

The three elements of team design include communication systems,organizational environment,and reward systems.

Dependence on information technology and lack of co-location represent two factors that distinguish:

SDWTs are best suited to situations where:

Calculus,knowledge and identification are:

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters