Question 1

To what extent is halo effect a problem here?

Accepted Answer

There is a strong likelihood that halo effect would occur here if the supervisor must evaluate the employee on performance dimensions that are not readily observed (such as customer service skills and time management).In this situation,the supervisor would tend to rely on observable characteristics (sales volume,interpersonal skills when talking with the supervisor)to form a general impression.This general impression would then be used to shape the supervisor's evaluation of the employee on the unobservable performance dimensions.

Question 2

In most work situations,employees perform better when they have:

Accepted Answer

A) a more internal locus of control 
B) a strong external locus of control 
C) no locus of control 
D) a weak internal locus of control 
E) None of the answers apply. 
A) a more internal locus of control 
B) a strong external locus of control 
C) no locus of control 
D) a weak internal locus of control 
E) None of the answers apply. A

Question 3

The three steps in stereotyping,in order,are: (a)identify negative information,(b)behave in ways consistent with previous expectations and (c)watch the employee form a positive or negative opinion of you.

Accepted Answer

A) True 
 B)False  False

Question 4

People with higher internal locus of control are more successful in their careers,and earn more money.

Accepted Answer

A) True 
 B)False

Question 5

Which of these statements about self-enhancement is FALSE?

Accepted Answer

A) People tend to rate themselves above average. 
B) People tend to recall positive feedback while forgetting negative feedback. 
C) We tend to attribute out successes to personal motivation or ability. 
D) We blame the situation for our mistakes. 
E) We empathize with others when they experience failure. 
A) People tend to rate themselves above average. 
B) People tend to recall positive feedback while forgetting negative feedback. 
C) We tend to attribute out successes to personal motivation or ability. 
D) We blame the situation for our mistakes. 
E) We empathize with others when they experience failure.

Question 6

The tendency to attribute the behaviour of other people to internal factors rather than external factors refers to:

Accepted Answer

A) recency bias. 
B) projection bias. 
C) fundamental attribution error. 
D) primacy effect. 
E) self-serving bias. 
A) recency bias. 
B) projection bias. 
C) fundamental attribution error. 
D) primacy effect. 
E) self-serving bias.

Question 7

The social identity theory attempts to explain

Accepted Answer

A) how we compare ourselves with people who do not belong in our groups. 
B) why we homogenize others by believing people within a group share common traits. 
C) how we defining ourselves in terms of the groups in which we can be identified. 
D) All of the answers are correct. 
E) how we compare ourselves with people who do not belong in our groups and defining ourselves in terms of the groups in which we can be identified. 
A) how we compare ourselves with people who do not belong in our groups. 
B) why we homogenize others by believing people within a group share common traits. 
C) how we defining ourselves in terms of the groups in which we can be identified. 
D) All of the answers are correct. 
E) how we compare ourselves with people who do not belong in our groups and defining ourselves in terms of the groups in which we can be identified.

Question 8

___________ occurs when our general impression of a person,usually based on one prominent characteristic,colors our perception of other characteristics of that person.

Accepted Answer

A) Projection bias 
B) Halo effect 
C) Selective attention 
D) Self-serving bias 
E) Stereotyping 
A) Projection bias 
B) Halo effect 
C) Selective attention 
D) Self-serving bias 
E) Stereotyping

Question 9

Which of these statements about diversity awareness training is FALSE?

Accepted Answer

A) Diversity awareness training is mainly intended to correct deep-rooted prejudice or intolerance in the workplace. 
B) Diversity awareness training helps employees to learn,and eventually overcome,the more subtle forms of bias that emerge from distorted stereotypes. 
C) Diversity awareness training may include role-plays and exercises. 
D) Diversity motivates people to block inaccurate perceptions arising from ingrained stereotypes. 
E) Diversity awareness training is important as the workforce becomes more diverse. 
A) Diversity awareness training is mainly intended to correct deep-rooted prejudice or intolerance in the workplace. 
B) Diversity awareness training helps employees to learn,and eventually overcome,the more subtle forms of bias that emerge from distorted stereotypes. 
C) Diversity awareness training may include role-plays and exercises. 
D) Diversity motivates people to block inaccurate perceptions arising from ingrained stereotypes. 
E) Diversity awareness training is important as the workforce becomes more diverse.

Question 10

Michael is a professor who is quick to mention this when he first meets other people.He also tends to perceive himself and other professors in a more favourable way than non-professorial staff.Which concept best explains Michael perceptual process?

Accepted Answer

A) Attribution theory 
B) Social identity theory 
C) Self-delusion 
D) Self-promotion 
E) Extroversion 
A) Attribution theory 
B) Social identity theory 
C) Self-delusion 
D) Self-promotion 
E) Extroversion

Question 11

The contact hypothesis states that:

Accepted Answer

A) our tendency to stereotype people increases with our frequency of contact with them. 
B) we are more likely to make an internal attribution of someone's behaviour when we have more contact with that person. 
C) social identity theory only applies to people who have personal contact with the groups to whom they identify. 
D) we are less likely to stereotype someone as we have more interaction with him/her. 
E) self-fulfilling prophecy occurs only when the target individual does not personally meet the person making the prophecy. 
A) our tendency to stereotype people increases with our frequency of contact with them. 
B) we are more likely to make an internal attribution of someone's behaviour when we have more contact with that person. 
C) social identity theory only applies to people who have personal contact with the groups to whom they identify. 
D) we are less likely to stereotype someone as we have more interaction with him/her. 
E) self-fulfilling prophecy occurs only when the target individual does not personally meet the person making the prophecy.

Question 12

Which of the following statements about stereotyping is FALSE?

Accepted Answer

A) People can improve the perceptual process by preventing the activation of stereotypes. 
B) Stereotyping causes us to ignore or misinterpret behaviours that are inconsistent with the stereotype we assign to a person. 
C) Stereotypes do not accurately describe everyone assigned to that stereotype. 
D) Stereotypes generally have some inaccuracies. 
E) Stereotyping can potentially become the foundation for prejudice. 
A) People can improve the perceptual process by preventing the activation of stereotypes. 
B) Stereotyping causes us to ignore or misinterpret behaviours that are inconsistent with the stereotype we assign to a person. 
C) Stereotypes do not accurately describe everyone assigned to that stereotype. 
D) Stereotypes generally have some inaccuracies. 
E) Stereotyping can potentially become the foundation for prejudice.

Question 13

Halo effect occurs when:

Accepted Answer

A) we give more emotional support through non-verbal cues to the target person. 
B) we provide more frequent and valuable feedback to the target person. 
C) we assign more challenging goals to the target person. 
D) we evaluate specific features of the target person based on a general impression of that person. 
E) All of the answers are correct. 
A) we give more emotional support through non-verbal cues to the target person. 
B) we provide more frequent and valuable feedback to the target person. 
C) we assign more challenging goals to the target person. 
D) we evaluate specific features of the target person based on a general impression of that person. 
E) All of the answers are correct.

Question 14

Which of the following perceptual activities involves making inferences about the causes of a person's actions?

Accepted Answer

A) Attribution 
B) Stereotyping 
C) Projection 
D) Selective attention 
E) Self-fulfilling prophecy 
A) Attribution 
B) Stereotyping 
C) Projection 
D) Selective attention 
E) Self-fulfilling prophecy

Question 15

Someone who is new to the job and has a low sense of achievement is:

Accepted Answer

A) less likely to engage in stereotyping. 
B) more likely to engage in fundamental attribution error. 
C) more likely to have a strong learning orientation. 
D) more vulnerable to the supervisor's self-fulfilling prophecies of that employee. 
E) more likely to engage in behaviour modification. 
A) less likely to engage in stereotyping. 
B) more likely to engage in fundamental attribution error. 
C) more likely to have a strong learning orientation. 
D) more vulnerable to the supervisor's self-fulfilling prophecies of that employee. 
E) more likely to engage in behaviour modification.

Question 16

A person's expectations make them more sensitive to incoming information,but also less sensitive to unexpected information.

Accepted Answer

A) True 
 B)False

Question 17

Diversity awareness training:

Accepted Answer

A) communicates the benefits of diversity in the workplace. 
B) gives employees more accurate information about people from different backgrounds. 
C) helps employees to become more aware of their stereotyping biases. 
D) All of the answers are correct. 
E) communicates the benefits of diversity in the workplace and gives employees more accurate information about people from different backgrounds. 
A) communicates the benefits of diversity in the workplace. 
B) gives employees more accurate information about people from different backgrounds. 
C) helps employees to become more aware of their stereotyping biases. 
D) All of the answers are correct. 
E) communicates the benefits of diversity in the workplace and gives employees more accurate information about people from different backgrounds.

Question 18

The process of stereotyping includes:

Accepted Answer

A) identifying with people who belong to the groups that you don't belong to. 
B) believing that other people have the same beliefs and behaviours that you have. 
C) determining whether a person's behaviour is due either to his or her motivation or factors beyond his or her control. 
D) assigning the cluster of traits from a social category to a person identified with that social category. 
E) All of the answers are correct. 
A) identifying with people who belong to the groups that you don't belong to. 
B) believing that other people have the same beliefs and behaviours that you have. 
C) determining whether a person's behaviour is due either to his or her motivation or factors beyond his or her control. 
D) assigning the cluster of traits from a social category to a person identified with that social category. 
E) All of the answers are correct.

Question 19

Several junior investment analysts recently hired by a major firm have been placed under the guidance of senior investment analyst Roger Yu.One of the new recruits,Daphne Silberg,is the daughter of a well-known mutual fund executive who retired from the industry a few years ago.Yu has a lot of respect for Silberg's father and has quickly developed the belief that Silberg could be as successful as her father.Based on your knowledge of self-fulfilling prophecy,explain how Yu's expectations of Silberg might unknowingly turn into a reality.

Accepted Answer

Self-fulfilling prophecy occurs when our

Question 20

For the most part the stereotyping process is hardwired in our brain cells.

Accepted Answer

A) True 
 B)False

To what extent is halo effect a problem here?

In most work situations,employees perform better when they have:

The three steps in stereotyping,in order,are: (a)identify negative information,(b)behave in ways consistent with previous expectations and (c)watch the employee form a positive or negative opinion of you.

People with higher internal locus of control are more successful in their careers,and earn more money.

Which of these statements about self-enhancement is FALSE?

The tendency to attribute the behaviour of other people to internal factors rather than external factors refers to:

The social identity theory attempts to explain

___________ occurs when our general impression of a person,usually based on one prominent characteristic,colors our perception of other characteristics of that person.

Which of these statements about diversity awareness training is FALSE?

Michael is a professor who is quick to mention this when he first meets other people.He also tends to perceive himself and other professors in a more favourable way than non-professorial staff.Which concept best explains Michael perceptual process?

The contact hypothesis states that:

Which of the following statements about stereotyping is FALSE?

Halo effect occurs when:

Which of the following perceptual activities involves making inferences about the causes of a person's actions?

Someone who is new to the job and has a low sense of achievement is:

A person's expectations make them more sensitive to incoming information,but also less sensitive to unexpected information.

Diversity awareness training:

The process of stereotyping includes:

For the most part the stereotyping process is hardwired in our brain cells.

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 3: Perceiving Ourselves and Others in Organizations

To what extent is halo effect a problem here?

In most work situations,employees perform better when they have:

The three steps in stereotyping,in order,are: (a)identify negative information,(b)behave in ways consistent with previous expectations and (c)watch the employee form a positive or negative opinion of you.

People with higher internal locus of control are more successful in their careers,and earn more money.

Which of these statements about self-enhancement is FALSE?

The tendency to attribute the behaviour of other people to internal factors rather than external factors refers to:

The social identity theory attempts to explain

___________ occurs when our general impression of a person,usually based on one prominent characteristic,colors our perception of other characteristics of that person.

Which of these statements about diversity awareness training is FALSE?

Michael is a professor who is quick to mention this when he first meets other people.He also tends to perceive himself and other professors in a more favourable way than non-professorial staff.Which concept best explains Michael perceptual process?

The contact hypothesis states that:

Which of the following statements about stereotyping is FALSE?

Halo effect occurs when:

Which of the following perceptual activities involves making inferences about the causes of a person's actions?

Someone who is new to the job and has a low sense of achievement is:

A person's expectations make them more sensitive to incoming information,but also less sensitive to unexpected information.

Diversity awareness training:

The process of stereotyping includes:

For the most part the stereotyping process is hardwired in our brain cells.

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters