Question 1

Decision makers can discover blind spots in problem identification by discussing the situation with other people.

Accepted Answer

A) True 
 B)False

Question 2

Employee involvement mainly refers to controlling resources for one's own job.

Accepted Answer

A) True 
 B)False

Question 3

Selecting the best decision alternative tends to be more difficult when organizational goals:

Accepted Answer

A) are unknown 
B) are ambiguous 
C) conflict with each other 
D) are not fully agreed upon by those participating in the decision 
E) all of these statements are correct 
A) are unknown 
B) are ambiguous 
C) conflict with each other 
D) are not fully agreed upon by those participating in the decision 
E) all of these statements are correct

Question 4

The highest level of employee involvement should occur when the problem is structured (i.e.it is a programmed decision).

Accepted Answer

A) True 
 B)False

Question 5

Escalation of commitment may be corrected by ensuring that those involved in choosing decision alternatives are also responsible for evaluating the implemented solution.

Accepted Answer

A) True 
 B)False

Question 6

A higher rather than lower level of employee involvement is preferable when:

Accepted Answer

A) management and employees possess the same information regarding the problem. 
B) the problem relates to a nonprogrammed decision. 
C) employees goals and norms conflict with the organization's objectives. 
D) employees are likely to disagree with each other regarding the preferred solution. 
E) all of these conditions exist. 
A) management and employees possess the same information regarding the problem. 
B) the problem relates to a nonprogrammed decision. 
C) employees goals and norms conflict with the organization's objectives. 
D) employees are likely to disagree with each other regarding the preferred solution. 
E) all of these conditions exist.

Question 7

The tendency for people to dislike losing a particular amount more than they like gaining the same amount is called:

Accepted Answer

A) implicit favourite. 
B) bounded rationality. 
C) intuition. 
D) nonprogrammed decision making 
E) prospect theory effect. 
A) implicit favourite. 
B) bounded rationality. 
C) intuition. 
D) nonprogrammed decision making 
E) prospect theory effect.

Question 8

Which of the following is a creative practice?

Accepted Answer

A) Asking people unfamiliar with the issue to explore the problem with you. 
B) Looking through the notes and files of past projects. 
C) Performing morphological analysis. 
D) All of these statements improve creativity. 
E) None of these statements improves creativity 
A) Asking people unfamiliar with the issue to explore the problem with you. 
B) Looking through the notes and files of past projects. 
C) Performing morphological analysis. 
D) All of these statements improve creativity. 
E) None of these statements improves creativity

Question 9

The optimum level of employee involvement depends on the situation.

Accepted Answer

A) True 
 B)False

Question 10

Decision makers have a need to reduce uncertainty,so they tend to focus on solutions before fully understanding the problem.

Accepted Answer

A) True 
 B)False

Question 11

Employees tend to be more creative when they:

Accepted Answer

A) avoid risk-taking. 
B) enjoy abiding by rules and status. 
C) have a high need for social approval. 
D) value obedience to their bosses. 
E) have none of these characteristics. 
A) avoid risk-taking. 
B) enjoy abiding by rules and status. 
C) have a high need for social approval. 
D) value obedience to their bosses. 
E) have none of these characteristics.

Question 12

A committee of employees developed a process whereby they would choose a new office-cleaning firm from the six companies that tendered proposals for the contract.The process involved carefully assessing each firm on the four factors that were most important (e.g.cost),weighting the importance of each factor and then choosing the firm with the highest score.This decision-making activity potentially minimizes problems with:

Accepted Answer

A) production blocking 
B) constructive conflict 
C) satisficing 
D) problem identification 
E) this process has no value in decision making and is discouraged in the textbook 
A) production blocking 
B) constructive conflict 
C) satisficing 
D) problem identification 
E) this process has no value in decision making and is discouraged in the textbook

Question 13

Escalation of commitment can be minimized by ensuring that:

Accepted Answer

A) there are ready-made alternatives to resolve the problem. 
B) those who choose the decision are different from those who implement and evaluate it. 
C) the team leader has strong opinions about the preferred options. 
D) organizational goals are relatively ambiguous. 
E) the person who makes the decision is also responsible for terminating the project. 
A) there are ready-made alternatives to resolve the problem. 
B) those who choose the decision are different from those who implement and evaluate it. 
C) the team leader has strong opinions about the preferred options. 
D) organizational goals are relatively ambiguous. 
E) the person who makes the decision is also responsible for terminating the project.

Question 14

Decision makers tend to rely on their implicit favourite when:

Accepted Answer

A) they are trying to determine the most appropriate decision style. 
B) they evaluate decision alternatives. 
C) they want to avoid escalation of commitment. 
D) they want to make more creative decisions. 
E) they don't have any alternatives to choose from,yet still want to make a decision. 
A) they are trying to determine the most appropriate decision style. 
B) they evaluate decision alternatives. 
C) they want to avoid escalation of commitment. 
D) they want to make more creative decisions. 
E) they don't have any alternatives to choose from,yet still want to make a decision.

Question 15

Creativity is related to both the characteristics of creative people and the situation in which they work.

Accepted Answer

A) True 
 B)False

Question 16

Incubation and verification are:

Accepted Answer

A) stages of the creative process 
B) elements of bounded rationality 
C) elements of the MARS model. 
D) problems with team decision making. 
E) two forms of influence in organizations. 
A) stages of the creative process 
B) elements of bounded rationality 
C) elements of the MARS model. 
D) problems with team decision making. 
E) two forms of influence in organizations.

Question 17

Bounded rationality adopts the main assumptions of the rational choice paradigm of decision making.

Accepted Answer

A) True 
 B)False

Question 18

Creative Finance Ltd wants to introduce practices that would enhance creativity among employees in solving some of the financial institution's ongoing work process problems.Describe three types of activities that encourage creativity,including a specific example of what might be done in each practice.

Accepted Answer

The three main types of creative practic

Question 19

A decision maker's need to justify their decision tends to cause:

Accepted Answer

A) more ethical decisions. 
B) escalation of commitment. 
C) creative decisions. 
D) the decision maker to look for more alternatives. 
E) All of these statements are correct. 
A) more ethical decisions. 
B) escalation of commitment. 
C) creative decisions. 
D) the decision maker to look for more alternatives. 
E) All of these statements are correct.

Question 20

The rational choice paradigm states that effective decision makers begin at any step in the model.

Accepted Answer

A) True 
 B)False

Decision makers can discover blind spots in problem identification by discussing the situation with other people.

Employee involvement mainly refers to controlling resources for one's own job.

Selecting the best decision alternative tends to be more difficult when organizational goals:

The highest level of employee involvement should occur when the problem is structured (i.e.it is a programmed decision).

Escalation of commitment may be corrected by ensuring that those involved in choosing decision alternatives are also responsible for evaluating the implemented solution.

A higher rather than lower level of employee involvement is preferable when:

The tendency for people to dislike losing a particular amount more than they like gaining the same amount is called:

Which of the following is a creative practice?

The optimum level of employee involvement depends on the situation.

Decision makers have a need to reduce uncertainty,so they tend to focus on solutions before fully understanding the problem.

Employees tend to be more creative when they:

Escalation of commitment can be minimized by ensuring that:

Decision makers tend to rely on their implicit favourite when:

Creativity is related to both the characteristics of creative people and the situation in which they work.

Incubation and verification are:

Bounded rationality adopts the main assumptions of the rational choice paradigm of decision making.

A decision maker's need to justify their decision tends to cause:

The rational choice paradigm states that effective decision makers begin at any step in the model.

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 7: Decision Making and Creativity

Decision makers can discover blind spots in problem identification by discussing the situation with other people.

Employee involvement mainly refers to controlling resources for one's own job.

Selecting the best decision alternative tends to be more difficult when organizational goals:

The highest level of employee involvement should occur when the problem is structured (i.e.it is a programmed decision).

Escalation of commitment may be corrected by ensuring that those involved in choosing decision alternatives are also responsible for evaluating the implemented solution.

A higher rather than lower level of employee involvement is preferable when:

The tendency for people to dislike losing a particular amount more than they like gaining the same amount is called:

Which of the following is a creative practice?

The optimum level of employee involvement depends on the situation.

Decision makers have a need to reduce uncertainty,so they tend to focus on solutions before fully understanding the problem.

Employees tend to be more creative when they:

Escalation of commitment can be minimized by ensuring that:

Decision makers tend to rely on their implicit favourite when:

Creativity is related to both the characteristics of creative people and the situation in which they work.

Incubation and verification are:

Bounded rationality adopts the main assumptions of the rational choice paradigm of decision making.

A decision maker's need to justify their decision tends to cause:

The rational choice paradigm states that effective decision makers begin at any step in the model.

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters