Question 1

The highest level of employee involvement occurs when employees are asked to make recommendations to managers,who then decide whether to implement them.

Accepted Answer

A) True 
 B)False

Question 2

When in a positive mood,people pay more attention to details and follow a nonprogrammed decision routine.

Accepted Answer

A) True 
 B)False

Question 3

The first stage of the creative process is:

Accepted Answer

A) divergent thinking 
B) preparation 
C) experimentation 
D) insight 
E) intuition 
A) divergent thinking 
B) preparation 
C) experimentation 
D) insight 
E) intuition

Question 4

Ill-defined problems require a non-programmed decision process.

Accepted Answer

A) True 
 B)False

Question 5

When decision makers tend not to evaluate various alternatives when they find an opportunity.

Accepted Answer

A) True 
 B)False

Question 6

Jamaal doesn't particularly like to abide by meaningless rules,is not bothered by ambiguous situations,is willing to take a chance by making mistakes and is less concerned about social approval than most other employees.Jamaal probably has:

Accepted Answer

A) a bad attitude. 
B) an inventive thinking style. 
C) a strong aversion to authority. 
D) a high risk of engaging in groupthink. 
E) a deep respect for the irrational choice paradigm. 
A) a bad attitude. 
B) an inventive thinking style. 
C) a strong aversion to authority. 
D) a high risk of engaging in groupthink. 
E) a deep respect for the irrational choice paradigm.

Question 7

Employees are more likely to be committed to implementing a solution when they are involved in making the decision.

Accepted Answer

A) True 
 B)False

Question 8

Employee involvement improves the number and quality of solutions.

Accepted Answer

A) True 
 B)False

Question 9

Satisficing occurs when people continue on a failing course of action.

Accepted Answer

A) True 
 B)False

Question 10

Escalation of commitment occurs when employees increase their support for a decision because most of their colleagues also support that decision.

Accepted Answer

A) True 
 B)False

Question 11

Intuition allows us to draw on our tacit knowledge to guide our decision preferences.

Accepted Answer

A) True 
 B)False

Question 12

If a decision maker encounters the same problem several times,he or she can increasingly rely on non-programmed decision routines to solve the problem.

Accepted Answer

A) True 
 B)False

Question 13

In the creative process,insight:

Accepted Answer

A) produces a well-developed and tested solution to problems. 
B) follows the verification stage. 
C) almost always occurs at night,rarely during the daytime. 
D) is the opposite of divergent thinking. 
E) is none of these statements. 
A) produces a well-developed and tested solution to problems. 
B) follows the verification stage. 
C) almost always occurs at night,rarely during the daytime. 
D) is the opposite of divergent thinking. 
E) is none of these statements.

Question 14

Which of the following decision-making activities tends to make the most use of tacit knowledge?

Accepted Answer

A) Intuition 
B) Decision support systems 
C) Escalation of commitment 
D) Data mining 
E) Both intuition and data mining 
A) Intuition 
B) Decision support systems 
C) Escalation of commitment 
D) Data mining 
E) Both intuition and data mining

Question 15

Which of the following questions is NOT explicitly considered in the contingencies of employee involvement?

Accepted Answer

A) Do subordinates need to develop their decision-making skills? 
B) Is conflict among subordinates over preferred solutions likely? 
C) Is the problem well structured? 
D) How important is subordinate commitment to the decision? 
E) Do subordinates have sufficient information to make a high-quality decision? 
A) Do subordinates need to develop their decision-making skills? 
B) Is conflict among subordinates over preferred solutions likely? 
C) Is the problem well structured? 
D) How important is subordinate commitment to the decision? 
E) Do subordinates have sufficient information to make a high-quality decision?

Question 16

Systematic evaluation of alternatives helps to increase the use of implicit favourites and satisficing in the decision process.

Accepted Answer

A) True 
 B)False

Question 17

Escalation of commitment is more likely to occur when:

Accepted Answer

A) the decision maker has a strong need to justify their decision. 
B) the costs of ending the project are high or unknown. 
C) the decision maker screens out negative information about the decision due to perceptual defence. 
D) The decision maker dislikes losing a particular amount more than he/she likes gaining the same amount. 
E) all of these conditions exist. 
A) the decision maker has a strong need to justify their decision. 
B) the costs of ending the project are high or unknown. 
C) the decision maker screens out negative information about the decision due to perceptual defence. 
D) The decision maker dislikes losing a particular amount more than he/she likes gaining the same amount. 
E) all of these conditions exist.

Question 18

The natural tendency for people to be influenced by an initial anchor point such that they do not sufficiently move away from that point as new information is provided refers to:

Accepted Answer

A) insufficient heuristic. 
B) anchoring and adjustment heuristic. 
C) anchoring and information deficiency heuristic. 
D) representativeness heuristic. 
E) obtuseness. 
A) insufficient heuristic. 
B) anchoring and adjustment heuristic. 
C) anchoring and information deficiency heuristic. 
D) representativeness heuristic. 
E) obtuseness.

Question 19

Morphological analysis is a test to identify people with a creative personality.

Accepted Answer

A) True 
 B)False

Question 20

You have just been assigned the task of developing an innovative new product,using people from engineering,marketing,purchasing and one or two other departments in the organization.To help the group to be as creative as possible,you would:

Accepted Answer

A) give the team a very tight deadline to come up with a creative idea. 
B) threaten to fire any team member who suggests a silly idea that wastes time in the product-development process. 
C) encourage competition among team members as to who has the best job performance. 
D) move these employees out of their departments and into a common area where they can continuously communicate with each other. 
E) apply all of these activities. 
A) give the team a very tight deadline to come up with a creative idea. 
B) threaten to fire any team member who suggests a silly idea that wastes time in the product-development process. 
C) encourage competition among team members as to who has the best job performance. 
D) move these employees out of their departments and into a common area where they can continuously communicate with each other. 
E) apply all of these activities.

The highest level of employee involvement occurs when employees are asked to make recommendations to managers,who then decide whether to implement them.

When in a positive mood,people pay more attention to details and follow a nonprogrammed decision routine.

The first stage of the creative process is:

Ill-defined problems require a non-programmed decision process.

When decision makers tend not to evaluate various alternatives when they find an opportunity.

Jamaal doesn't particularly like to abide by meaningless rules,is not bothered by ambiguous situations,is willing to take a chance by making mistakes and is less concerned about social approval than most other employees.Jamaal probably has:

Employees are more likely to be committed to implementing a solution when they are involved in making the decision.

Employee involvement improves the number and quality of solutions.

Satisficing occurs when people continue on a failing course of action.

Escalation of commitment occurs when employees increase their support for a decision because most of their colleagues also support that decision.

Intuition allows us to draw on our tacit knowledge to guide our decision preferences.

If a decision maker encounters the same problem several times,he or she can increasingly rely on non-programmed decision routines to solve the problem.

In the creative process,insight:

Which of the following decision-making activities tends to make the most use of tacit knowledge?

Which of the following questions is NOT explicitly considered in the contingencies of employee involvement?

Systematic evaluation of alternatives helps to increase the use of implicit favourites and satisficing in the decision process.

Escalation of commitment is more likely to occur when:

The natural tendency for people to be influenced by an initial anchor point such that they do not sufficiently move away from that point as new information is provided refers to:

Morphological analysis is a test to identify people with a creative personality.

You have just been assigned the task of developing an innovative new product,using people from engineering,marketing,purchasing and one or two other departments in the organization.To help the group to be as creative as possible,you would:

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 7: Decision Making and Creativity

The highest level of employee involvement occurs when employees are asked to make recommendations to managers,who then decide whether to implement them.

When in a positive mood,people pay more attention to details and follow a nonprogrammed decision routine.

The first stage of the creative process is:

Ill-defined problems require a non-programmed decision process.

When decision makers tend not to evaluate various alternatives when they find an opportunity.

Jamaal doesn't particularly like to abide by meaningless rules,is not bothered by ambiguous situations,is willing to take a chance by making mistakes and is less concerned about social approval than most other employees.Jamaal probably has:

Employees are more likely to be committed to implementing a solution when they are involved in making the decision.

Employee involvement improves the number and quality of solutions.

Satisficing occurs when people continue on a failing course of action.

Escalation of commitment occurs when employees increase their support for a decision because most of their colleagues also support that decision.

Intuition allows us to draw on our tacit knowledge to guide our decision preferences.

If a decision maker encounters the same problem several times,he or she can increasingly rely on non-programmed decision routines to solve the problem.

In the creative process,insight:

Which of the following decision-making activities tends to make the most use of tacit knowledge?

Which of the following questions is NOT explicitly considered in the contingencies of employee involvement?

Systematic evaluation of alternatives helps to increase the use of implicit favourites and satisficing in the decision process.

Escalation of commitment is more likely to occur when:

The natural tendency for people to be influenced by an initial anchor point such that they do not sufficiently move away from that point as new information is provided refers to:

Morphological analysis is a test to identify people with a creative personality.

You have just been assigned the task of developing an innovative new product,using people from engineering,marketing,purchasing and one or two other departments in the organization.To help the group to be as creative as possible,you would:

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters