Question 1

Workforce diversity does not consider the differences in psychological characteristics of employees.

Accepted Answer

A) True 
 B)False

Question 2

According to the multiple levels of analysis anchor:

Accepted Answer

A) organizational behaviour is mainly the study of how all levels of the organizational hierarchy interact with the external environment. 
B) OB topics typically relate to the individual,team and organizational levels of analysis. 
C) there are eight levels of analysis that scholars should recognize when conducting OB research. 
D) organizational events can be studied from only one level of analysis. 
E) Our understanding of organizational behaviour increases with the level of mathematical analysis applied to create the models. 
A) organizational behaviour is mainly the study of how all levels of the organizational hierarchy interact with the external environment. 
B) OB topics typically relate to the individual,team and organizational levels of analysis. 
C) there are eight levels of analysis that scholars should recognize when conducting OB research. 
D) organizational events can be studied from only one level of analysis. 
E) Our understanding of organizational behaviour increases with the level of mathematical analysis applied to create the models.

Question 3

Knowledge management is an extension of:

Accepted Answer

A) traditional accounting methods of measuring corporate assets. 
B) the organizational learning perspective of organizational behaviour. 
C) microeconomic principles of supply and demand. 
D) the efficiency model of industrial engineering. 
E) None of the answers apply. 
A) traditional accounting methods of measuring corporate assets. 
B) the organizational learning perspective of organizational behaviour. 
C) microeconomic principles of supply and demand. 
D) the efficiency model of industrial engineering. 
E) None of the answers apply.

Question 4

Workforce diversity potentially improves decision making and team performance on complex tasks.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following is NOT a benefit of telecommuting according to research?

Accepted Answer

A) It reduces stress. 
B) It improves job satisfaction. 
C) It makes employees feel more empowered. 
D) It reduces costs for the employer. 
E) It reduces pollution. 
A) It reduces stress. 
B) It improves job satisfaction. 
C) It makes employees feel more empowered. 
D) It reduces costs for the employer. 
E) It reduces pollution.

Question 6

Some researchers suggest that telecommuting potentially reduces employee stress.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following is NOT a concern expressed with respect to high performance work practices (HPWP)perspective?

Accepted Answer

A) HPWPs increase work stress for employees. 
B) Even when HPWPs are successful,management is reluctant to share the financial benefits with workers. 
C) The HPWP perspective lacks theoretical understanding of why such practices improve performance. 
D) HPWPs satisfy shareholder and customer needs at the expense of employee well-being. 
E) The HPWP perspective fails to consider the impact of such practices on the environment and society. 
A) HPWPs increase work stress for employees. 
B) Even when HPWPs are successful,management is reluctant to share the financial benefits with workers. 
C) The HPWP perspective lacks theoretical understanding of why such practices improve performance. 
D) HPWPs satisfy shareholder and customer needs at the expense of employee well-being. 
E) The HPWP perspective fails to consider the impact of such practices on the environment and society.

Question 8

Research indicates that baby boomers and Generation-X employees bring the same values and expectations to the workplace.

Accepted Answer

A) True 
 B)False

Question 9

Globalization occurs when an organization:

Accepted Answer

A) actively participates in other countries and cultures. 
B) serves diverse customers within the firm's home country. 
C) has a diverse workforce within the firm's home country. 
D) All of the answers are correct. 
E) serves diverse customers within the firm's home country 
A) actively participates in other countries and cultures. 
B) serves diverse customers within the firm's home country. 
C) has a diverse workforce within the firm's home country. 
D) All of the answers are correct. 
E) serves diverse customers within the firm's home country

Question 10

The goal attainment definition of effectiveness focuses on whether the organization achieves its stated goals.

Accepted Answer

A) True 
 B)False

Question 11

There is an increased interest by organizations about the importance of values in the workplace.Explain the difference between values,ethics and corporate social responsibilities.

Accepted Answer

Values are relatively stable,evaluative

Question 12

A computer maintenance company wants to 'capture' the knowledge that employees carry around in their heads by creating a database where employees document their solutions to unusual maintenance problems.This practice tries to:

Accepted Answer

A) transform intellectual capital into knowledge management. 
B) transfer human capital into structural capital. 
C) prevent relationship capital from interfering with human capital. 
D) reduce the amount of human capital. 
E) transfer structural capital into relationship capital. 
A) transform intellectual capital into knowledge management. 
B) transfer human capital into structural capital. 
C) prevent relationship capital from interfering with human capital. 
D) reduce the amount of human capital. 
E) transfer structural capital into relationship capital.

Question 13

The field of organizational behaviour relies on common sense to understand organizational phenomena.

Accepted Answer

A) True 
 B)False

Question 14

Ethics refers to the study of moral principles or values that determine whether actions are right or wrong and outcomes are good or bad.

Accepted Answer

A) True 
 B)False

Question 15

Reduced job security and increased work intensification may be partly caused by globalization.

Accepted Answer

A) True 
 B)False

Question 16

Twice each year,a major car parts manufacturer brings together production and engineering specialists from its eight divisions to discuss ideas,solutions and concerns.This helps to minimize the 'silos of knowledge' problem that exists in many organizations.This practice is primarily an example of:

Accepted Answer

A) relationship capital 
B) experimentation 
C) knowledge sharing 
D) documentation 
E) organizational unlearning 
A) relationship capital 
B) experimentation 
C) knowledge sharing 
D) documentation 
E) organizational unlearning

Question 17

One employment relationship trend is the focus away from work/life balance and virtual work,because of the extra stress these place on workers.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following typically results in a loss of organizational memory?

Accepted Answer

A) The processes used to make a unique product are incorrectly documented. 
B) The company lays off nearly one-quarter of its workforce. 
C) The company sells one of its divisions (including employees in that division)to another organization. 
D) All of the answers are correct. 
E) Only "A" and "B" are correct. 
A) The processes used to make a unique product are incorrectly documented. 
B) The company lays off nearly one-quarter of its workforce. 
C) The company sells one of its divisions (including employees in that division)to another organization. 
D) All of the answers are correct. 
E) Only "A" and "B" are correct.

Question 19

According to the author of Canadian Organizational Behaviour,organizational behaviour knowledge:

Accepted Answer

A) should never be used to influence the behaviour of other people. 
B) should be used mostly by managers and senior executives. 
C) should never replace your commonsense knowledge about how organizations work. 
D) is relevant to everyone who works in organizations. 
E) should never be used to influence the behaviour of other people and should be used mostly by managers and senior executives. 
A) should never be used to influence the behaviour of other people. 
B) should be used mostly by managers and senior executives. 
C) should never replace your commonsense knowledge about how organizations work. 
D) is relevant to everyone who works in organizations. 
E) should never be used to influence the behaviour of other people and should be used mostly by managers and senior executives.

Question 20

As part of the knowledge management process,experimentation mainly affects:

Accepted Answer

A) measuring intellectual capital 
B) knowledge acquisition 
C) organizational memory 
D) knowledge sharing 
E) unlearning 
A) measuring intellectual capital 
B) knowledge acquisition 
C) organizational memory 
D) knowledge sharing 
E) unlearning

Workforce diversity does not consider the differences in psychological characteristics of employees.

According to the multiple levels of analysis anchor:

Knowledge management is an extension of:

Workforce diversity potentially improves decision making and team performance on complex tasks.

Which of the following is NOT a benefit of telecommuting according to research?

Some researchers suggest that telecommuting potentially reduces employee stress.

Which of the following is NOT a concern expressed with respect to high performance work practices (HPWP)perspective?

Research indicates that baby boomers and Generation-X employees bring the same values and expectations to the workplace.

Globalization occurs when an organization:

The goal attainment definition of effectiveness focuses on whether the organization achieves its stated goals.

There is an increased interest by organizations about the importance of values in the workplace.Explain the difference between values,ethics and corporate social responsibilities.

A computer maintenance company wants to 'capture' the knowledge that employees carry around in their heads by creating a database where employees document their solutions to unusual maintenance problems.This practice tries to:

The field of organizational behaviour relies on common sense to understand organizational phenomena.

Ethics refers to the study of moral principles or values that determine whether actions are right or wrong and outcomes are good or bad.

Reduced job security and increased work intensification may be partly caused by globalization.

Twice each year,a major car parts manufacturer brings together production and engineering specialists from its eight divisions to discuss ideas,solutions and concerns.This helps to minimize the 'silos of knowledge' problem that exists in many organizations.This practice is primarily an example of:

One employment relationship trend is the focus away from work/life balance and virtual work,because of the extra stress these place on workers.

Which of the following typically results in a loss of organizational memory?

According to the author of Canadian Organizational Behaviour,organizational behaviour knowledge:

As part of the knowledge management process,experimentation mainly affects:

Individual Behavior, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 1: Introduction to the Field of Organizational Behavior

Workforce diversity does not consider the differences in psychological characteristics of employees.

According to the multiple levels of analysis anchor:

Knowledge management is an extension of:

Workforce diversity potentially improves decision making and team performance on complex tasks.

Which of the following is NOT a benefit of telecommuting according to research?

Some researchers suggest that telecommuting potentially reduces employee stress.

Which of the following is NOT a concern expressed with respect to high performance work practices (HPWP)perspective?

Research indicates that baby boomers and Generation-X employees bring the same values and expectations to the workplace.

Globalization occurs when an organization:

The goal attainment definition of effectiveness focuses on whether the organization achieves its stated goals.

There is an increased interest by organizations about the importance of values in the workplace.Explain the difference between values,ethics and corporate social responsibilities.

A computer maintenance company wants to 'capture' the knowledge that employees carry around in their heads by creating a database where employees document their solutions to unusual maintenance problems.This practice tries to:

The field of organizational behaviour relies on common sense to understand organizational phenomena.

Ethics refers to the study of moral principles or values that determine whether actions are right or wrong and outcomes are good or bad.

Reduced job security and increased work intensification may be partly caused by globalization.

Twice each year,a major car parts manufacturer brings together production and engineering specialists from its eight divisions to discuss ideas,solutions and concerns.This helps to minimize the 'silos of knowledge' problem that exists in many organizations.This practice is primarily an example of:

One employment relationship trend is the focus away from work/life balance and virtual work,because of the extra stress these place on workers.

Which of the following typically results in a loss of organizational memory?

According to the author of Canadian Organizational Behaviour,organizational behaviour knowledge:

As part of the knowledge management process,experimentation mainly affects:

Individual Behavior, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters