Question 1

Scholars have been studying organizational behaviour since the days of Greek philosophers.

Accepted Answer

A) True 
 B)False

Question 2

Evidence indicates that applying organizational behaviour knowledge tends to improve the organization's financial performance.

Accepted Answer

A) True 
 B)False

Question 3

The triple bottom line philosophy says that:

Accepted Answer

A) companies should pay three times more attention to profits than to employee wellbeing. 
B) the main goal of all companies is to satisfy the needs of three groups: employees,shareholders,and suppliers. 
C) business success increases by having three times more contingent workers than permanent employees. 
D) companies should pay attention to local,national,and global customers. 
E) companies should try to support the economic,social,and environmental spheres of sustainability. 
A) companies should pay three times more attention to profits than to employee wellbeing. 
B) the main goal of all companies is to satisfy the needs of three groups: employees,shareholders,and suppliers. 
C) business success increases by having three times more contingent workers than permanent employees. 
D) companies should pay attention to local,national,and global customers. 
E) companies should try to support the economic,social,and environmental spheres of sustainability.

Question 4

Which organizational behaviour perspective discusses inputs,outputs and feedback?

Accepted Answer

A) Mechanistic perspective 
B) Open systems perspective 
C) Goal-attainment perspective 
D) Organizational learning perspective 
E) Stakeholder perspective 
A) Mechanistic perspective 
B) Open systems perspective 
C) Goal-attainment perspective 
D) Organizational learning perspective 
E) Stakeholder perspective

Question 5

Work/life balance refers to the length of time one remains in the workforce during one's lifetime.

Accepted Answer

A) True 
 B)False

Question 6

One survey reported that most Canadian would choose to leave their current job for a more environmentally friendly employer.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following is included in the open systems perspective of organizations?

Accepted Answer

A) Inputs 
B) Subsystems 
C) Outputs 
D) Feedback from the environment 
E) All of the answers are correct. 
A) Inputs 
B) Subsystems 
C) Outputs 
D) Feedback from the environment 
E) All of the answers are correct.

Question 8

Values represent an individual's short term beliefs about what will happen in the future.

Accepted Answer

A) True 
 B)False

Question 9

WindTunnel Ltd,a manufacturer of commercial vacuum cleaner systems,has heard about new computer-based technologies that help vacuum cleaner systems to work more efficiently and provide additional features to users.So far,only one British vacuum cleaner company has apparently moved to integrate this technology into its products,but more firms will soon follow.Senior executives at WindTunnel are also aware of a small engineering firm that has applied similar computer technology to military suction-like products.No one at WindTunnel has much experience or knowledge with this computer technology,yet the company needs such expertise quickly.Explain which knowledge acquisition strategy would best help WindTunnel to gain the necessary intellectual capital.

Accepted Answer

Students should begin by defining knowle

Question 10

The organizational learning perspective states that an organizations' effectiveness depends on:

Accepted Answer

A) extracting information and ideas from the external environment and through experimentation. 
B) ensuring that knowledge is shared throughout the organization. 
C) ensuring that employees effectively use the knowledge available to them. 
D) All of the answers are correct. 
E) ensuring that knowledge is shared throughout the organization and ensuring that employees effectively use the knowledge available to them. 
A) extracting information and ideas from the external environment and through experimentation. 
B) ensuring that knowledge is shared throughout the organization. 
C) ensuring that employees effectively use the knowledge available to them. 
D) All of the answers are correct. 
E) ensuring that knowledge is shared throughout the organization and ensuring that employees effectively use the knowledge available to them.

Question 11

Virtual work:

Accepted Answer

A) is more common in Canada than in the United States. 
B) occurs when job applicants are asked to pretend they are performing the job in the interview setting in order to determine their ability to perform that work. 
C) tends to improve an employee's social involvement in the organization. 
D) can potentially reduce employee stress. 
E) None of the answers apply. 
A) is more common in Canada than in the United States. 
B) occurs when job applicants are asked to pretend they are performing the job in the interview setting in order to determine their ability to perform that work. 
C) tends to improve an employee's social involvement in the organization. 
D) can potentially reduce employee stress. 
E) None of the answers apply.

Question 12

Marketing specialists at Napanee Beer Co.developed a new advertising campaign for summer sales.The ads were particularly aimed at sports events where Napanee Beer sold kegs of beer on tap.The marketing group worked for months with a top advertising firm on the campaign.Their effort was successful in terms of significantly higher demand for Napanee Beer's keg beer at sports stadiums.However,the production department had not been notified of the marketing campaign and was not prepared for the increased demand.The company was forced to buy empty kegs at a premium price.It also had to brew some of the lower-priced keg beer in vats that would have been used for higher-priced specialty beer.The result was that Napanee Beer sold more of the lower-priced keg beer and less of the higher-priced products that summer.Moreover,the company could not initially fill consumer demand for the keg beer,resulting in customer dissatisfaction.Use open system perspective to explain what has occurred at Napanee Beer Co.

Accepted Answer

This incident mainly relates to the open

Question 13

According to your text,47 percent of Canadians identify themselves as members of a visible minority group.

Accepted Answer

A) True 
 B)False

Question 14

Intellectual capital includes,among other things,the knowledge captured in an organization's systems and structures.

Accepted Answer

A) True 
 B)False

Question 15

The open systems perspective of organizational behaviour states that:

Accepted Answer

A) organizations take their sustenance from the environment and in turn affect that environment. 
B) organizations can operate efficiently by focussing on what they do best and ignoring changes in the external environment. 
C) people are the only important and valued organizational input. 
D) organizations should be viewed as machines with one working part. 
E) All of the answers are correct. 
A) organizations take their sustenance from the environment and in turn affect that environment. 
B) organizations can operate efficiently by focussing on what they do best and ignoring changes in the external environment. 
C) people are the only important and valued organizational input. 
D) organizations should be viewed as machines with one working part. 
E) All of the answers are correct.

Question 16

Which of these statements about corporate social responsibility (CSR)is FALSE?

Accepted Answer

A) Most companies now publically report on their CSR practices. 
B) CSR emphasizes the economic,social,and environmental spheres of sustainability. 
C) Most Canadians expect companies to engage in CSR. 
D) CSR is closely related to the topics of values and ethics. 
E) An organization's perceived level of CSR influences whether people apply for work with that organization. 
A) Most companies now publically report on their CSR practices. 
B) CSR emphasizes the economic,social,and environmental spheres of sustainability. 
C) Most Canadians expect companies to engage in CSR. 
D) CSR is closely related to the topics of values and ethics. 
E) An organization's perceived level of CSR influences whether people apply for work with that organization.

Question 17

Which of the following is NOT a conceptual anchor in organizational behaviour?

Accepted Answer

A) Contingency anchor 
B) Systematic research 
C) Organizational effectiveness anchor 
D) Multidisciplinary anchor 
E) Multiple levels of analysis anchor 
A) Contingency anchor 
B) Systematic research 
C) Organizational effectiveness anchor 
D) Multidisciplinary anchor 
E) Multiple levels of analysis anchor

Question 18

Values are relatively stable,long-lasting beliefs about what is important in a variety of situations.

Accepted Answer

A) True 
 B)False

Question 19

Eastern University performs a daily computer search through newspaper articles to identify any articles about the university or its faculty members.University administrators use this information to receive feedback about how the public reacts to university activities.In knowledge management,searching for newspaper articles and other external writing about the organization is mainly a form of:

Accepted Answer

A) knowledge acquisition 
B) communities of practice 
C) organizational unlearning 
D) knowledge sharing 
E) documentation 
A) knowledge acquisition 
B) communities of practice 
C) organizational unlearning 
D) knowledge sharing 
E) documentation

Question 20

Intellectual capital consists of:

Accepted Answer

A) knowledge that employees possess and generate. 
B) the knowledge captured in an organization's systems and structures. 
C) the value of the organization's relationship with customers. 
D) All of the answers are correct. 
E) knowledge that employees possess and generate and the knowledge captured in an organization's systems and structures. 
A) knowledge that employees possess and generate. 
B) the knowledge captured in an organization's systems and structures. 
C) the value of the organization's relationship with customers. 
D) All of the answers are correct. 
E) knowledge that employees possess and generate and the knowledge captured in an organization's systems and structures.

Scholars have been studying organizational behaviour since the days of Greek philosophers.

Evidence indicates that applying organizational behaviour knowledge tends to improve the organization's financial performance.

The triple bottom line philosophy says that:

Which organizational behaviour perspective discusses inputs,outputs and feedback?

Work/life balance refers to the length of time one remains in the workforce during one's lifetime.

One survey reported that most Canadian would choose to leave their current job for a more environmentally friendly employer.

Which of the following is included in the open systems perspective of organizations?

Values represent an individual's short term beliefs about what will happen in the future.

The organizational learning perspective states that an organizations' effectiveness depends on:

Virtual work:

According to your text,47 percent of Canadians identify themselves as members of a visible minority group.

Intellectual capital includes,among other things,the knowledge captured in an organization's systems and structures.

The open systems perspective of organizational behaviour states that:

Which of these statements about corporate social responsibility (CSR)is FALSE?

Which of the following is NOT a conceptual anchor in organizational behaviour?

Values are relatively stable,long-lasting beliefs about what is important in a variety of situations.

Intellectual capital consists of:

Individual Behavior, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 1: Introduction to the Field of Organizational Behavior

Scholars have been studying organizational behaviour since the days of Greek philosophers.

Evidence indicates that applying organizational behaviour knowledge tends to improve the organization's financial performance.

The triple bottom line philosophy says that:

Which organizational behaviour perspective discusses inputs,outputs and feedback?

Work/life balance refers to the length of time one remains in the workforce during one's lifetime.

One survey reported that most Canadian would choose to leave their current job for a more environmentally friendly employer.

Which of the following is included in the open systems perspective of organizations?

Values represent an individual's short term beliefs about what will happen in the future.

The organizational learning perspective states that an organizations' effectiveness depends on:

Virtual work:

According to your text,47 percent of Canadians identify themselves as members of a visible minority group.

Intellectual capital includes,among other things,the knowledge captured in an organization's systems and structures.

The open systems perspective of organizational behaviour states that:

Which of these statements about corporate social responsibility (CSR)is FALSE?

Which of the following is NOT a conceptual anchor in organizational behaviour?

Values are relatively stable,long-lasting beliefs about what is important in a variety of situations.

Intellectual capital consists of:

Individual Behavior, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters