Question 1

Which of the below examples indicates when the time is right to initiate a business process change?

Accepted Answer

A)  The market being served makes a distinctive shift. 
B)  The company is below industry benchmarks on its core processes. 
C)  The company strategically passes or leapfrogs the competition on key decisions to regain competitive advantage. 
D)  All of these choices 
A)  The market being served makes a distinctive shift. 
B)  The company is below industry benchmarks on its core processes. 
C)  The company strategically passes or leapfrogs the competition on key decisions to regain competitive advantage. 
D)  All of these choices

Question 2

Neural networks use technology allowing humans to interact with a computer through bodily sensations and movements-for example,a cell phone vibrating in your pocket.

Accepted Answer

A) True 
 B)False

Question 3

When evaluating the six-step decision making process,what occurs during the solution selection step?

Accepted Answer

A)  The process will begin again if the decisions made were incorrect 
B)  Definition of the problem as clearly and precisely as possible 
C)  Details of every solution possible including ideas that seem far fetched 
D)  The solution that best solves the problem is selected 
A)  The process will begin again if the decisions made were incorrect 
B)  Definition of the problem as clearly and precisely as possible 
C)  Details of every solution possible including ideas that seem far fetched 
D)  The solution that best solves the problem is selected

Question 4

Which of the following is considered a managerial decision or semi-structured decision?

Accepted Answer

A)  Determining how many employees are out sick 
B)  Determining the impact of last month's marketing campaign 
C)  Investigating why payroll is having problems running 
D)  Tracking how much inventory is in the warehouse 
A)  Determining how many employees are out sick 
B)  Determining the impact of last month's marketing campaign 
C)  Investigating why payroll is having problems running 
D)  Tracking how much inventory is in the warehouse

Question 5

Streamlining information encompasses all of the information contained within a single business process or unit of work,and its primary purpose is to support the performing of daily operational or structured decisions.

Accepted Answer

A) True 
 B)False

Question 6

What encompasses all the information contained within a single business process or unit of work and its primary purpose is to support the performance of daily operational or structured decisions?

Accepted Answer

A)  OLTP 
B)  OLAP 
C)  Analytical information 
D)  Transactional information 
A)  OLTP 
B)  OLAP 
C)  Analytical information 
D)  Transactional information

Question 7

What is anything that happens during the course of a business process?

Accepted Answer

A)  BPMN event 
B)  BPMN activity 
C)  BPMN flow 
D)  BPMN gateway 
A)  BPMN event 
B)  BPMN activity 
C)  BPMN flow 
D)  BPMN gateway

Question 8

Which of the below represents the four main steps in the business process reengineering?

Accepted Answer

A)  Set project problem,study competition,create new products,and implement solution 
B)  Set project scope,study competition,create new products,and implement solution 
C)  Set project scope,study competition,create new processes,and implement solution 
D)  Study competition,set project scope,create new processes,and implement solutions 
A)  Set project problem,study competition,create new products,and implement solution 
B)  Set project scope,study competition,create new products,and implement solution 
C)  Set project scope,study competition,create new processes,and implement solution 
D)  Study competition,set project scope,create new processes,and implement solutions

Question 9

Examples of dynamic processes include running payroll,calculating taxes,and creating financial statements.

Accepted Answer

A) True 
 B)False

Question 10

Automating a business process that contains _______ or ____________ will magnify or amplify these problems if they are not corrected first.

Accepted Answer

A)  bottlenecks; regulations 
B)  redundancies; regulations 
C)  bottlenecks; redundancies 
D)  redundancies; swim lanes 
A)  bottlenecks; regulations 
B)  redundancies; regulations 
C)  bottlenecks; redundancies 
D)  redundancies; swim lanes

Question 11

A manager that must implement a loyalty program across 500 hotels would be placed in which category for managerial decision-making challenges?

Accepted Answer

A)  Managers need to analyze large amounts of information 
B)  Managers must make decisions quickly 
C)  Managers must apply sophisticated analysis techniques,such as Porter's strategies or forecasting,to make strategic decisions 
D)  All of these choices 
A)  Managers need to analyze large amounts of information 
B)  Managers must make decisions quickly 
C)  Managers must apply sophisticated analysis techniques,such as Porter's strategies or forecasting,to make strategic decisions 
D)  All of these choices

Question 12

Mutation is a mathematical method of handling imprecise or subjective information.

Accepted Answer

A) True 
 B)False

Question 13

Metrics are temporary activities a company undertakes to create a unique product,service,or result.

Accepted Answer

A) True 
 B)False

Question 14

What is the manipulation of information to create business intelligence in support of strategic decision making?

Accepted Answer

A)  OLTP 
B)  OLAP 
C)  TPS 
D)  DSS 
A)  OLTP 
B)  OLAP 
C)  TPS 
D)  DSS

Question 15

Transaction processing systems are primarily used to automate business processes.Automation increases efficiency and effectiveness,while reducing head count which in turn reduces the overall operational _____________.

Accepted Answer

A)  costs 
B)  systems 
C)  revenues 
D)  intelligence 
A)  costs 
B)  systems 
C)  revenues 
D)  intelligence

Question 16

Which of the below would you include as decisions and responsibilities typically found at the operational level of a company?

Accepted Answer

A)  Develop core business activities required to run the day-to-day operations 
B)  Control core business activities required to run the day-to-day operations 
C)  Maintain core business activities required to run the day-to-day operations 
D)  All of these choices 
A)  Develop core business activities required to run the day-to-day operations 
B)  Control core business activities required to run the day-to-day operations 
C)  Maintain core business activities required to run the day-to-day operations 
D)  All of these choices

Question 17

When evaluating the six-step decision making process,what occurs during the solution implementation step?

Accepted Answer

A)  The process will begin again if the decisions made were incorrect 
B)  Definition of the problem as clearly and precisely as possible 
C)  Details of every solution possible including ideas that seem far fetched 
D)  The solution that best solves the problem is selected 
A)  The process will begin again if the decisions made were incorrect 
B)  Definition of the problem as clearly and precisely as possible 
C)  Details of every solution possible including ideas that seem far fetched 
D)  The solution that best solves the problem is selected

Question 18

An optimization analysis finds the optimum value for a target variable by repeatedly changing other variables,subject to specified constraints.What can a manager determine by changing revenue and cost variables in an optimization analysis?

Accepted Answer

A)  Calculate the highest potential profits 
B)  Calculate employee benefit payments 
C)  Use this as an extension for a digital dashboard 
D)  Create production schedules 
A)  Calculate the highest potential profits 
B)  Calculate employee benefit payments 
C)  Use this as an extension for a digital dashboard 
D)  Create production schedules

Question 19

Operational decisions are considered structured decisions.

Accepted Answer

A) True 
 B)False

Question 20

What is the primary goal of the As-Is process model?

Accepted Answer

A)  To outline the process elements for the To-Be process 
B)  To create process choices for the As-Is process 
C)  To simplify,eliminate,and improve the To-Be process 
D)  To analyze the To-Be process elements 
A)  To outline the process elements for the To-Be process 
B)  To create process choices for the As-Is process 
C)  To simplify,eliminate,and improve the To-Be process 
D)  To analyze the To-Be process elements

Which of the below examples indicates when the time is right to initiate a business process change?

Neural networks use technology allowing humans to interact with a computer through bodily sensations and movements-for example,a cell phone vibrating in your pocket.

When evaluating the six-step decision making process,what occurs during the solution selection step?

Which of the following is considered a managerial decision or semi-structured decision?

Streamlining information encompasses all of the information contained within a single business process or unit of work,and its primary purpose is to support the performing of daily operational or structured decisions.

What encompasses all the information contained within a single business process or unit of work and its primary purpose is to support the performance of daily operational or structured decisions?

What is anything that happens during the course of a business process?

Which of the below represents the four main steps in the business process reengineering?

Examples of dynamic processes include running payroll,calculating taxes,and creating financial statements.

Automating a business process that contains _ or ______ will magnify or amplify these problems if they are not corrected first.

A manager that must implement a loyalty program across 500 hotels would be placed in which category for managerial decision-making challenges?

Mutation is a mathematical method of handling imprecise or subjective information.

Metrics are temporary activities a company undertakes to create a unique product,service,or result.

What is the manipulation of information to create business intelligence in support of strategic decision making?

Transaction processing systems are primarily used to automate business processes.Automation increases efficiency and effectiveness,while reducing head count which in turn reduces the overall operational _____________.

Which of the below would you include as decisions and responsibilities typically found at the operational level of a company?

When evaluating the six-step decision making process,what occurs during the solution implementation step?

An optimization analysis finds the optimum value for a target variable by repeatedly changing other variables,subject to specified constraints.What can a manager determine by changing revenue and cost variables in an optimization analysis?

Operational decisions are considered structured decisions.

What is the primary goal of the As-Is process model?

Management Information Systems: Business Driven MIS

Ebusiness: Electronic Business Value

Ethics Information Security: MIS Business Concerns

Infrastructures: Sustainable Technologies

Data: Business Intelligence

Networks: Mobile Business

Enterprise Applications: Business Communications

Systems Development and Project Management: Corporate Responsibility

Understanding Computer Hardware and Software: From CPUs to Operating Systems

Understanding Telecommunication Systems and Network Topologies

Database Design and Entity Relationships

Filters

Exam 2: Decisions Processes: Value Driven Business

Which of the below examples indicates when the time is right to initiate a business process change?

Neural networks use technology allowing humans to interact with a computer through bodily sensations and movements-for example,a cell phone vibrating in your pocket.

When evaluating the six-step decision making process,what occurs during the solution selection step?

Which of the following is considered a managerial decision or semi-structured decision?

Streamlining information encompasses all of the information contained within a single business process or unit of work,and its primary purpose is to support the performing of daily operational or structured decisions.

What encompasses all the information contained within a single business process or unit of work and its primary purpose is to support the performance of daily operational or structured decisions?

What is anything that happens during the course of a business process?

Which of the below represents the four main steps in the business process reengineering?

Examples of dynamic processes include running payroll,calculating taxes,and creating financial statements.

Automating a business process that contains _______ or ____________ will magnify or amplify these problems if they are not corrected first.

A manager that must implement a loyalty program across 500 hotels would be placed in which category for managerial decision-making challenges?

Mutation is a mathematical method of handling imprecise or subjective information.

Metrics are temporary activities a company undertakes to create a unique product,service,or result.

What is the manipulation of information to create business intelligence in support of strategic decision making?

Transaction processing systems are primarily used to automate business processes.Automation increases efficiency and effectiveness,while reducing head count which in turn reduces the overall operational _____________.

Which of the below would you include as decisions and responsibilities typically found at the operational level of a company?

When evaluating the six-step decision making process,what occurs during the solution implementation step?

An optimization analysis finds the optimum value for a target variable by repeatedly changing other variables,subject to specified constraints.What can a manager determine by changing revenue and cost variables in an optimization analysis?

Operational decisions are considered structured decisions.

What is the primary goal of the As-Is process model?

Management Information Systems: Business Driven MIS

Ebusiness: Electronic Business Value

Ethics Information Security: MIS Business Concerns

Infrastructures: Sustainable Technologies

Data: Business Intelligence

Networks: Mobile Business

Enterprise Applications: Business Communications

Systems Development and Project Management: Corporate Responsibility

Understanding Computer Hardware and Software: From CPUs to Operating Systems

Understanding Telecommunication Systems and Network Topologies

Database Design and Entity Relationships

Filters

Automating a business process that contains _ or ______ will magnify or amplify these problems if they are not corrected first.