Exam 2: Decisions Processes: Value Driven Business

Business processes should never drive MIS choices and should be based on business strategies and goals.

A business process model and notation (BPMN)activity is used to control the flow of a process.

Todd Haitz is the marketing manager for the National Basketball Association.Todd analyzes and tracks his marketing campaigns to determine the best success rate per project for increasing ticket sales.Todd uses an internal KPI to track his marketing campaign success.Which of the below would be an internal KPI Todd would use to track his marketing campaigns?

What does BPR assume about the current process in the extreme?

What compiles information from multiple sources and tailors it to meet user needs?

A static process continuously changing and provides business solutions to ever-changing business operations.

Drew Savage is an MIS manager for an international consulting firm.Drew travels to different European countries where he implements news response tracking systems.Some of the metrics he uses to track the performance of his system include tracking the response time it takes to respond to Twitter posts mentioning the news station,as well as the speed and accuracy of content posted on numerous websites and social media sites.What type of metrics is Drew using to measure his system?

Data collection,solution generation,and solution implementation are all concepts associated which of the following processes?

What occurs in situations in which no procedures or rules exist to guide decision makers toward the correct choice?

What is a graphical notation that depicts the steps in a business process?

Examples of static processes include running payroll,calculating taxes,and creating financial statements.

What includes the tasks,activities,and responsibilities required to execute each step in a business process?

A dynamic process continuously changing and provides business solutions to ever-changing business operations.

According to Peter Drucker,what are managers who do the right things addressing?

A consolidation rotates data to display alternative presentations of the data.

Which of the following is considered an operational decision or structured decision?

What is an optimizing system that can find and evaluate solutions with many more possibilities,faster and more thoroughly than a human?

What are dynamic,non-routine,long-term business processes such as financial planning,expansion strategies,and stakeholder interactions?

Andy Benton works at the local Starbucks coffee shop and his responsibilities include taking orders,fulfilling orders,and ringing in sales.At what level of the organizational pyramid would you categorize Andy?

A virtual workplace is a work environment that is not located in any one physical space.