Question 1

A digital dashboard produces graphical displays of patterns and complex relationships in large amounts of data.

Accepted Answer

A) True 
 B)False

Question 2

A shopping bot is one of the simplest examples of an intelligent agent.

Accepted Answer

A) True 
 B)False

Question 3

What is the process of computerizing manual tasks,making them more efficient and effective and dramatically lowering operational costs?

Accepted Answer

A)  Workflow 
B)  Swim lane 
C)  Automation 
D)  Streamlining 
A)  Workflow 
B)  Swim lane 
C)  Automation 
D)  Streamlining

Question 4

At the operational level employees are continuously evaluating company operations to hone the firm's abilities to identify,adapt to,and leverage change.

Accepted Answer

A) True 
 B)False

Question 5

Classify the different operational support systems,managerial support systems,and strategic support systems,and explain how managers can use these systems to make decisions and gain competitive advantages.

Accepted Answer

Being able to sort,calculate,analyze,and

Question 6

Business process reengineering is the analysis and redesign of workflow within and between enterprises.

Accepted Answer

A) True 
 B)False

Question 7

What is the analysis that works in reverse to What-If and sensitivity analysis by finding the inputs necessary to achieve a goal such as a desired level of output?

Accepted Answer

A)  Solutions based analysis 
B)  Optimization system 
C)  Goal-seeking analysis 
D)  Revenue analysis 
A)  Solutions based analysis 
B)  Optimization system 
C)  Goal-seeking analysis 
D)  Revenue analysis

Question 8

Product delivery is a customer-facing business process.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following is not included in the decision-making process?

Accepted Answer

A)  Data collection 
B)  Solution benchmarking 
C)  Solution generation 
D)  Solution test 
A)  Data collection 
B)  Solution benchmarking 
C)  Solution generation 
D)  Solution test

Question 10

What indicates the earning power of a project?

Accepted Answer

A)  ROI 
B)  Metrics 
C)  Best practices 
D)  KPI 
A)  ROI 
B)  Metrics 
C)  Best practices 
D)  KPI

Question 11

Decision making at the executive or strategic level require business intelligence and knowledge to support the uncertainty and complexity of the business.What is a specialized DSS that supports senior-level executives and unstructured decisions requiring judgment,evaluation,and insight?

Accepted Answer

A)  OLTP 
B)  Executive information system (EIS) 
C)  Transaction support system (TSS) 
D)  Decision support system (DSS) 
A)  OLTP 
B)  Executive information system (EIS) 
C)  Transaction support system (TSS) 
D)  Decision support system (DSS)

Question 12

When considering the 5-steps of the order-to-delivery business process,supporting sales are included in which of the following?

Accepted Answer

A)  Step 2-Sales 
B)  Step 1-Marketing 
C)  Step 3-Operations management 
D)  Step 5-Customer service 
A)  Step 2-Sales 
B)  Step 1-Marketing 
C)  Step 3-Operations management 
D)  Step 5-Customer service

Question 13

What is represented by a circle in a business process model?

Accepted Answer

A)  BPMN event 
B)  BPMN activity 
C)  BPMN flow 
D)  BPMN gateway 
A)  BPMN event 
B)  BPMN activity 
C)  BPMN flow 
D)  BPMN gateway

Question 14

What is a simplified representation or abstraction of reality?

Accepted Answer

A)  Model 
B)  Metric 
C)  Redundancy 
D)  Sensitivity analysis 
A)  Model 
B)  Metric 
C)  Redundancy 
D)  Sensitivity analysis

Question 15

One of the most important and challenging questions confronting managers today is how to lay the foundation for tomorrow's success while competing to win in today's business environment.

Accepted Answer

A) True 
 B)False

Question 16

What produces graphical displays of patterns and complex relationships in large amounts of data?

Accepted Answer

A)  Granularity 
B)  Visualization 
C)  Digital Dashboard 
D)  All of these choices 
A)  Granularity 
B)  Visualization 
C)  Digital Dashboard 
D)  All of these choices

Question 17

Key performance indicators are the metrics a company uses to evaluate progress toward critical success factors.Which of the below represents a key performance indicator?

Accepted Answer

A)  Create high-quality products 
B)  Reduce product costs 
C)  Percentage of help desk calls answered in the first minute 
D)  Hire the best business professionals 
A)  Create high-quality products 
B)  Reduce product costs 
C)  Percentage of help desk calls answered in the first minute 
D)  Hire the best business professionals

Question 18

How does a DSS typically differ from an EIS?

Accepted Answer

A)  EIS requires data from external sources to support unstructured decisions where a DSS typically use internal sources to support semi-structured decisions. 
B)  DSS typically use external sources and EIS use internal sources to support decisions. 
C)  A DSS never use external sources. 
D)  EIS always use internal sources to support structured decisions. 
A)  EIS requires data from external sources to support unstructured decisions where a DSS typically use internal sources to support semi-structured decisions. 
B)  DSS typically use external sources and EIS use internal sources to support decisions. 
C)  A DSS never use external sources. 
D)  EIS always use internal sources to support structured decisions.

Question 19

Review the below list of key terms and determine which one typically occurs during operational business process improvement.

Accepted Answer

A)  Automation 
B)  Streamlining 
C)  Reengineering 
D)  Improvement 
A)  Automation 
B)  Streamlining 
C)  Reengineering 
D)  Improvement

Question 20

What are managerial business processes?

Accepted Answer

A)  Dynamic,non-routine,long-term business processes such as financial planning,expansion strategies,and stakeholder interactions 
B)  Semi-dynamic,semi-routine,monthly business processes such as resource allocation,sales strategy,or manufacturing process improvements 
C)  Static,routine,daily business processes such as stocking inventory,checking out customers,or daily opening and closing processes 
D)  None of these choices 
A)  Dynamic,non-routine,long-term business processes such as financial planning,expansion strategies,and stakeholder interactions 
B)  Semi-dynamic,semi-routine,monthly business processes such as resource allocation,sales strategy,or manufacturing process improvements 
C)  Static,routine,daily business processes such as stocking inventory,checking out customers,or daily opening and closing processes 
D)  None of these choices

A digital dashboard produces graphical displays of patterns and complex relationships in large amounts of data.

A shopping bot is one of the simplest examples of an intelligent agent.

What is the process of computerizing manual tasks,making them more efficient and effective and dramatically lowering operational costs?

At the operational level employees are continuously evaluating company operations to hone the firm's abilities to identify,adapt to,and leverage change.

Classify the different operational support systems,managerial support systems,and strategic support systems,and explain how managers can use these systems to make decisions and gain competitive advantages.

Business process reengineering is the analysis and redesign of workflow within and between enterprises.

What is the analysis that works in reverse to What-If and sensitivity analysis by finding the inputs necessary to achieve a goal such as a desired level of output?

Product delivery is a customer-facing business process.

Which of the following is not included in the decision-making process?

What indicates the earning power of a project?

Decision making at the executive or strategic level require business intelligence and knowledge to support the uncertainty and complexity of the business.What is a specialized DSS that supports senior-level executives and unstructured decisions requiring judgment,evaluation,and insight?

When considering the 5-steps of the order-to-delivery business process,supporting sales are included in which of the following?

What is represented by a circle in a business process model?

What is a simplified representation or abstraction of reality?

One of the most important and challenging questions confronting managers today is how to lay the foundation for tomorrow's success while competing to win in today's business environment.

What produces graphical displays of patterns and complex relationships in large amounts of data?

Key performance indicators are the metrics a company uses to evaluate progress toward critical success factors.Which of the below represents a key performance indicator?

How does a DSS typically differ from an EIS?

Review the below list of key terms and determine which one typically occurs during operational business process improvement.

What are managerial business processes?

Management Information Systems: Business Driven MIS

Ebusiness: Electronic Business Value

Ethics Information Security: MIS Business Concerns

Infrastructures: Sustainable Technologies

Data: Business Intelligence

Networks: Mobile Business

Enterprise Applications: Business Communications

Systems Development and Project Management: Corporate Responsibility

Understanding Computer Hardware and Software: From CPUs to Operating Systems

Understanding Telecommunication Systems and Network Topologies

Database Design and Entity Relationships

Filters

Exam 2: Decisions Processes: Value Driven Business

A digital dashboard produces graphical displays of patterns and complex relationships in large amounts of data.

A shopping bot is one of the simplest examples of an intelligent agent.

What is the process of computerizing manual tasks,making them more efficient and effective and dramatically lowering operational costs?

At the operational level employees are continuously evaluating company operations to hone the firm's abilities to identify,adapt to,and leverage change.

Classify the different operational support systems,managerial support systems,and strategic support systems,and explain how managers can use these systems to make decisions and gain competitive advantages.

Business process reengineering is the analysis and redesign of workflow within and between enterprises.

What is the analysis that works in reverse to What-If and sensitivity analysis by finding the inputs necessary to achieve a goal such as a desired level of output?

Product delivery is a customer-facing business process.

Which of the following is not included in the decision-making process?

What indicates the earning power of a project?

Decision making at the executive or strategic level require business intelligence and knowledge to support the uncertainty and complexity of the business.What is a specialized DSS that supports senior-level executives and unstructured decisions requiring judgment,evaluation,and insight?

When considering the 5-steps of the order-to-delivery business process,supporting sales are included in which of the following?

What is represented by a circle in a business process model?

What is a simplified representation or abstraction of reality?

One of the most important and challenging questions confronting managers today is how to lay the foundation for tomorrow's success while competing to win in today's business environment.

What produces graphical displays of patterns and complex relationships in large amounts of data?

Key performance indicators are the metrics a company uses to evaluate progress toward critical success factors.Which of the below represents a key performance indicator?

How does a DSS typically differ from an EIS?

Review the below list of key terms and determine which one typically occurs during operational business process improvement.

What are managerial business processes?

Management Information Systems: Business Driven MIS

Ebusiness: Electronic Business Value

Ethics Information Security: MIS Business Concerns

Infrastructures: Sustainable Technologies

Data: Business Intelligence

Networks: Mobile Business

Enterprise Applications: Business Communications

Systems Development and Project Management: Corporate Responsibility

Understanding Computer Hardware and Software: From CPUs to Operating Systems

Understanding Telecommunication Systems and Network Topologies

Database Design and Entity Relationships

Filters