Exam 15: Managing Your Time and Territory

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Roderick sells restaurant supplies to eateries in western Kentucky.Because his clients do much of their own business at lunch time,he discovers that they prefer to have him call between 9:00 and 11:00 A.M.and between 1:30 and 4:30 P.M.The time he devotes to making these sales calls is referred to as the _____.

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Describe the various ways in which salespeople can perform activity analysis.

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When planning their time,salespeople set certain activity goals.They use these goals not only as guidelines but also to evaluate their own performance.At the end of each day,week,and month,salespeople should review their activities in relation to the goals they set.Goals are written down or entered into NetSuite when they are set-say,Sunday evening when planning the following week.Then,on Friday evening,the actual activities from each day would be tallied and totaled for the week and compared to the goals.The salesperson could then evaluate whether more calls of a certain type are needed in the following week.

ABC analysis would be of LEAST value to a salesperson selling:

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List the four types of routing plans used by salespeople.

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Salespeople should consider physical resources they manage as investments because they must be managed wisely to produce the best possible return.

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A goal to increase the amount of commission earned by 15 percent is an example of a(n)_____ goal.

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What is customer share? How can a salesperson use the research regarding customer share to improve their performance?

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Harriet,a salesperson,has been given four additional counties in her territory as a result of a corporate restructuring,and she needs to rework her travel plans to include these new accounts while holding travel time to a minimum.The activity Harriet is engaged in is called:

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In sales,zoning means dividing a territory into zones,based on ease of travel and concentration of customers.

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Which of the following reasons best explains why "To reduce my dependency on a memorized sales presentation within the next six months" is not an effective personal development goal?

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To be effective time planners,salespeople must have a good understanding of their own work habits.

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A salesperson receives $200 commission per sale and has set a goal of earning $3,000 per month.With a conversion rate of 1 out of 8 prospects,he will need to make sales presentations to _____ prospects to achieve his performance goal.

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The first step in the activities planning process is to:

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What do a salesperson's conversion goals measure?

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Zoning works best:

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Performance and conversion goals are the basis for _____ goals.

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There are three types of goals that a salesperson should set to achieve the highest possible levels of success.Which of the following types of goal should be set first?

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How does calculating the conversion rate help salespeople in performing productivity analyses?

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Which of the following is the final stage of self-management process?

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A goal to increase the number of sales calls made in one day from eight to nine is an example of a(n)_____ goal.

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