Exam 1: Human Resource Management: Gaining a Competitive Advantage

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Which of the following cultural diversity arguments states that companies with the best reputations for managing diversity will win the competition for the best personnel?

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Hammer and Nail Co. has offices around the globe. Its teams are separated by time, geographic distance, culture, and/or organizational boundaries, and almost rely exclusively on technology for interaction between team members. Its teams are:

(Multiple Choice)
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Trade secrets is an example of _____ capital.

(Multiple Choice)
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Managing cultural diversity involves:

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Which of the following is true about a strategic architect?

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Which of following is true about lean thinking?

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The skills and motivation of a company's internal labor force determine the need for training and development practices and the effectiveness of the company's compensation and reward systems.

(True/False)
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Mentoring relationships is an example of _____ capital.

(Multiple Choice)
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Implementation of _____ is a companywide effort to continuously improve the ways people, machines, and systems accomplish work.

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The practice of having another company provide services traditionally associated with the administrative role of HR is known as:

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Which of the following HRM practices, supporting high-performance work systems, is associated with allowing employees to use a variety of skills?

(Multiple Choice)
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Which of the following HRM practices, supporting high-performance work systems, is associated with employees participating in peer interviews?

(Multiple Choice)
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Corporate cultures within companies that successfully implement TQM typically emphasize individualism, hierarchy, accountability, and profits.

(True/False)
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Discuss the balanced scorecard approach of measuring stakeholder performance.

(Essay)
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To be effective, balanced scorecards must be customized by companies to fit different market situations, products, and competitive environments.

(True/False)
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Discuss three trends that are changing the HRM function. How and why has the role of HRM changed?

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A(n)_____ contract describes what an employee expects to contribute and what the company will provide to the employee for these contributions.

(Multiple Choice)
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Advances in technology have allowed HR services to be offered more on a self-service basis than in the past.

(True/False)
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Which of the following cultural diversity arguments states that heterogeneity potentially produces better decisions through a wider range of perspectives?

(Multiple Choice)
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Which of the following areas of the legal environment has influenced HRM practices over the past 25 years?

(Multiple Choice)
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