Question 1

Name and discuss the competencies that HR professionals need.

Accepted Answer

Following are the six competencies HR pr

Question 2

Which of the following corresponds to a sustainability competitive challenge that influences a U.S company?

Accepted Answer

A) Changing employees' and managers' work roles 
B) Placing increased value on human capital 
C) Using social networking tools 
D) Preparing employees to work in foreign locations 
E) Developing e-commerce 
A) Changing employees' and managers' work roles 
B) Placing increased value on human capital 
C) Using social networking tools 
D) Preparing employees to work in foreign locations 
E) Developing e-commerce

Question 3

Increasingly, companies are trying to meet shareholder and general public demands that they be more ethically, and environmentally responsible. Thus, companies are recognizing the importance of _____.

Accepted Answer

A) a balanced scorecard approach to business 
B) diversity 
C) total quality management 
D) social responsibility 
E) cultural responsibility 
A) a balanced scorecard approach to business 
B) diversity 
C) total quality management 
D) social responsibility 
E) cultural responsibility

Question 4

The amount of time that the HRM function devotes to administrative tasks is decreasing, and its roles as a strategic business partner, change agent, and employee advocate are increasing.

Accepted Answer

A) True 
 B)False

Question 5

Outline the four dimensions of human resource management practices.

Accepted Answer

(1)Managing the human resource environme

Question 6

Which of the following is true about global marketing?

Accepted Answer

A) Offshoring now includes low-skilled manufacturing jobs with repeatable tasks. 
B) Globalization is not limited to a particular sector of the economy. 
C) It is relatively easy for global companies to retain talented employees. 
D) In most emerging markets, companies are facing an excess of performing employees when compared to supply. 
E) Offshoring involves exporting jobs from a developing country where labor and other costs are lower. 
A) Offshoring now includes low-skilled manufacturing jobs with repeatable tasks. 
B) Globalization is not limited to a particular sector of the economy. 
C) It is relatively easy for global companies to retain talented employees. 
D) In most emerging markets, companies are facing an excess of performing employees when compared to supply. 
E) Offshoring involves exporting jobs from a developing country where labor and other costs are lower.

Question 7

Besides interesting work, _____ are the most important incentives that companies can offer to its employees.

Accepted Answer

A) training for future work roles 
B) beneficial work environments 
C) support for nonwork activities 
D) pay and benefits 
E) challenging roles 
A) training for future work roles 
B) beneficial work environments 
C) support for nonwork activities 
D) pay and benefits 
E) challenging roles

Question 8

An HR dashboard is a series of indicators that managers and employees have access to on the company intranet or human resource information system.

Accepted Answer

A) True 
 B)False

Question 9

_____ refers to a company's ability to maintain and gain market share in its industry.

Accepted Answer

A) Outsourcing 
B) Competitiveness 
C) Self-service 
D) Empowerment 
E) Lean thinking 
A) Outsourcing 
B) Competitiveness 
C) Self-service 
D) Empowerment 
E) Lean thinking

Question 10

The way senior executives create and sustain vision, values, and mission: promote legal and ethical behavior, is the definition for which Malcolm Baldrige National Quality Award criterion?

Accepted Answer

A) Strategic planning 
B) Workforce focus 
C) Customer and market focus 
D) Operation Focus 
E) Leadership 
A) Strategic planning 
B) Workforce focus 
C) Customer and market focus 
D) Operation Focus 
E) Leadership

Question 11

ISO 9000 certification is an integral component of W. Edwards Deming's quality control process.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following is true about an organizational designer?

Accepted Answer

A) Facilitates change 
B) Recognizes business trends and their impact on the business 
C) Implements workplace policies conducive to work environment 
D) Develops talent and designs reward systems 
E) Understands how business makes money 
A) Facilitates change 
B) Recognizes business trends and their impact on the business 
C) Implements workplace policies conducive to work environment 
D) Develops talent and designs reward systems 
E) Understands how business makes money

Question 13

The psychological contract describes what an employee expects to contribute and what the company will provide to the employee in return for these contributions.

Accepted Answer

A) True 
 B)False

Question 14

Exporting jobs from developed to less developed countries is known as _____.

Accepted Answer

A) insourcing 
B) offshoring 
C) importing 
D) onshoring 
E) homeshoring 
A) insourcing 
B) offshoring 
C) importing 
D) onshoring 
E) homeshoring

Question 15

Which of the following HRM practices, supporting high-performance work systems, is associated with employees receiving feedback?

Accepted Answer

A) Work design 
B) Performance management 
C) Training 
D) Staffing 
E) Compensation 
A) Work design 
B) Performance management 
C) Training 
D) Staffing 
E) Compensation

Question 16

Which of the following cultural diversity arguments states that reactions should be faster and cost less?

Accepted Answer

A) System flexibility argument 
B) Marketing argument 
C) Employee attraction and retention argument 
D) Problem-solving argument 
E) Creativity argument 
A) System flexibility argument 
B) Marketing argument 
C) Employee attraction and retention argument 
D) Problem-solving argument 
E) Creativity argument

Question 17

Which legislation act sets new strict rules for business especially as regards accounting practices?

Accepted Answer

A) Human Rights Act of 1994 
B) Reverse Discrimination Act of 1990 
C) Sarbanes-Oxley Act of 2002 
D) Corruption and Practices Act of 2000 
E) Civil Rights Act of 1991 
A) Human Rights Act of 1994 
B) Reverse Discrimination Act of 1990 
C) Sarbanes-Oxley Act of 2002 
D) Corruption and Practices Act of 2000 
E) Civil Rights Act of 1991

Question 18

Adaptive organizational structures emphasize:

Accepted Answer

A) efficiency, decision making by managers, and the flow of information from top to bottom of the organization. 
B) a core set of values, and elimination of boundaries between managers, employees, and organizational functions. 
C) clear boundaries between managers, employees, customers, vendors, and the functional areas, and a constant state of learning. 
D) internal linking, external linking, diversification, and a core set of values. 
E) on the previously established boundaries between managers and employees. 
A) efficiency, decision making by managers, and the flow of information from top to bottom of the organization. 
B) a core set of values, and elimination of boundaries between managers, employees, and organizational functions. 
C) clear boundaries between managers, employees, customers, vendors, and the functional areas, and a constant state of learning. 
D) internal linking, external linking, diversification, and a core set of values. 
E) on the previously established boundaries between managers and employees.

Question 19

A learning organization places the highest emphasis on completion of formal employment training.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following dimensions of HRM practices ensures that HRM practices comply with federal, state, and local laws?

Accepted Answer

A) Vision and mission of human resources 
B) Managing the human resource environment 
C) Acquiring and preparing human resources 
D) Compensating human resources 
E) Assessment and development of human resources 
A) Vision and mission of human resources 
B) Managing the human resource environment 
C) Acquiring and preparing human resources 
D) Compensating human resources 
E) Assessment and development of human resources

Name and discuss the competencies that HR professionals need.

Which of the following corresponds to a sustainability competitive challenge that influences a U.S company?

Increasingly, companies are trying to meet shareholder and general public demands that they be more ethically, and environmentally responsible. Thus, companies are recognizing the importance of _____.

The amount of time that the HRM function devotes to administrative tasks is decreasing, and its roles as a strategic business partner, change agent, and employee advocate are increasing.

Outline the four dimensions of human resource management practices.

Which of the following is true about global marketing?

Besides interesting work, _____ are the most important incentives that companies can offer to its employees.

An HR dashboard is a series of indicators that managers and employees have access to on the company intranet or human resource information system.

_____ refers to a company's ability to maintain and gain market share in its industry.

The way senior executives create and sustain vision, values, and mission: promote legal and ethical behavior, is the definition for which Malcolm Baldrige National Quality Award criterion?

ISO 9000 certification is an integral component of W. Edwards Deming's quality control process.

Which of the following is true about an organizational designer?

The psychological contract describes what an employee expects to contribute and what the company will provide to the employee in return for these contributions.

Exporting jobs from developed to less developed countries is known as _____.

Which of the following HRM practices, supporting high-performance work systems, is associated with employees receiving feedback?

Which of the following cultural diversity arguments states that reactions should be faster and cost less?

Which legislation act sets new strict rules for business especially as regards accounting practices?

Adaptive organizational structures emphasize:

A learning organization places the highest emphasis on completion of formal employment training.

Which of the following dimensions of HRM practices ensures that HRM practices comply with federal, state, and local laws?

Strategic Human Resource Management

The Legal Environment: Equal Employment Opportunity and Safety

The Analysis and Design of Work

Human Resource Planning and Recruitment

Selection and Placement

Training

Performance Management

Employee Development

Employee Separation and Retention

Pay Structure Decisions

Recognizing Employee Contributions With Pay

Employee Benefits

Collective Bargaining and Labor Relations

Managing Human Resources Globally

Strategically Managing the HRM Function

Filters

Exam 1: Human Resource Management: Gaining a Competitive Advantage

Name and discuss the competencies that HR professionals need.

Which of the following corresponds to a sustainability competitive challenge that influences a U.S company?

Increasingly, companies are trying to meet shareholder and general public demands that they be more ethically, and environmentally responsible. Thus, companies are recognizing the importance of _____.

The amount of time that the HRM function devotes to administrative tasks is decreasing, and its roles as a strategic business partner, change agent, and employee advocate are increasing.

Outline the four dimensions of human resource management practices.

Which of the following is true about global marketing?

Besides interesting work, _____ are the most important incentives that companies can offer to its employees.

An HR dashboard is a series of indicators that managers and employees have access to on the company intranet or human resource information system.

_____ refers to a company's ability to maintain and gain market share in its industry.

The way senior executives create and sustain vision, values, and mission: promote legal and ethical behavior, is the definition for which Malcolm Baldrige National Quality Award criterion?

ISO 9000 certification is an integral component of W. Edwards Deming's quality control process.

Which of the following is true about an organizational designer?

The psychological contract describes what an employee expects to contribute and what the company will provide to the employee in return for these contributions.

Exporting jobs from developed to less developed countries is known as _____.

Which of the following HRM practices, supporting high-performance work systems, is associated with employees receiving feedback?

Which of the following cultural diversity arguments states that reactions should be faster and cost less?

Which legislation act sets new strict rules for business especially as regards accounting practices?

Adaptive organizational structures emphasize:

A learning organization places the highest emphasis on completion of formal employment training.

Which of the following dimensions of HRM practices ensures that HRM practices comply with federal, state, and local laws?

Strategic Human Resource Management

The Legal Environment: Equal Employment Opportunity and Safety

The Analysis and Design of Work

Human Resource Planning and Recruitment

Selection and Placement

Training

Performance Management

Employee Development

Employee Separation and Retention

Pay Structure Decisions

Recognizing Employee Contributions With Pay

Employee Benefits

Collective Bargaining and Labor Relations

Managing Human Resources Globally

Strategically Managing the HRM Function

Filters