Question 1

Evidence-based HR provides managers with data to make decisions, instead of just relying on intuition.

Accepted Answer

A) True 
 B)False

Question 2

_____ refers to the policies, practices, and systems that influence employees' behavior, attitudes, and performance.

Accepted Answer

A) Total quality management 
B) Financial management 
C) Human resource management 
D) Production and operations management 
E) Competency management 
A) Total quality management 
B) Financial management 
C) Human resource management 
D) Production and operations management 
E) Competency management

Question 3

_____ refers to the ability of a company to survive and succeed in a dynamic competitive environment.

Accepted Answer

A) Outsourcing 
B) Empowerment 
C) Sustainability 
D) Resource management 
E) Stability 
A) Outsourcing 
B) Empowerment 
C) Sustainability 
D) Resource management 
E) Stability

Question 4

Stakeholders of a company are shareholders, the community, customers, employees, and all of the other parties that have an interest in seeing that the company succeeds.

Accepted Answer

A) True 
 B)False

Question 5

Companies are finding that to survive they must compete in international markets. Explain.

Accepted Answer

Companies are finding that to survive th

Question 6

Which of the following is true about the balanced scorecard?

Accepted Answer

A) It is similar to most measures of company performance. 
B) It uses indicators important to the company's strategy. 
C) It is a standardized instrument of company performance. 
D) It should not be applied to HR practices. 
E) It is one of the measures of traditional performance for the company. 
A) It is similar to most measures of company performance. 
B) It uses indicators important to the company's strategy. 
C) It is a standardized instrument of company performance. 
D) It should not be applied to HR practices. 
E) It is one of the measures of traditional performance for the company.

Question 7

The three product lines of HR include administrative services and transactions, business partner services, and strategic partner roles.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following cultural diversity arguments states that diversity of perspectives and less emphasis on conformity to norms of the past should improve the level of resourcefulness and inventiveness?

Accepted Answer

A) System flexibility argument 
B) Marketing argument 
C) Employee attraction and retention argument 
D) Problem-solving argument 
E) Creativity argument 
A) System flexibility argument 
B) Marketing argument 
C) Employee attraction and retention argument 
D) Problem-solving argument 
E) Creativity argument

Question 9

Which of the following HRM practices, supporting high-performance work systems, is associated with rewarding employees on team-based performance?

Accepted Answer

A) Work design 
B) Performance management 
C) Training 
D) Staffing 
E) Compensation 
A) Work design 
B) Performance management 
C) Training 
D) Staffing 
E) Compensation

Question 10

The use of alternative work arrangements which include independent contractors, on-call workers, temporary workers, and contract company workers is shrinking.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following is true about administrative services and transactions?

Accepted Answer

A) It involves developing effective HR systems and helping implement business plans and talent management. 
B) It emphasizes on knowing the business and exercising influence. 
C) It emphasizes on the knowledge of HR and of the business and competition. 
D) It contributes to business strategy based on considerations of human capital. 
E) It deals with practices like compensation, hiring, and staffing. 
A) It involves developing effective HR systems and helping implement business plans and talent management. 
B) It emphasizes on knowing the business and exercising influence. 
C) It emphasizes on the knowledge of HR and of the business and competition. 
D) It contributes to business strategy based on considerations of human capital. 
E) It deals with practices like compensation, hiring, and staffing.

Question 12

Which of the following statements is true about the Generation X?

Accepted Answer

A) They were born between 1925 and 1945. 
B) They tend to be uncomfortable challenging the status quo and authority. 
C) They were born between 1981 and 1995. 
D) They were born between 1946 and 1964. 
E) They tend to be pragmatic, cynical, and have well-developed self-management skills. 
A) They were born between 1925 and 1945. 
B) They tend to be uncomfortable challenging the status quo and authority. 
C) They were born between 1981 and 1995. 
D) They were born between 1946 and 1964. 
E) They tend to be pragmatic, cynical, and have well-developed self-management skills.

Question 13

The skills and motivation of a company's _____ labor force determine the need for training and development practices and the effectiveness of the company's compensation and reward systems.

Accepted Answer

A) projected 
B) secondary 
C) external 
D) internal 
E) administrative 
A) projected 
B) secondary 
C) external 
D) internal 
E) administrative

Question 14

Discuss the purpose, application process, and the advantages of the Malcolm Baldrige National Quality Award.

Accepted Answer

The Baldrige award, created by public la

Question 15

Which of the following corresponds to a global competitive challenge that influences a U.S company?

Accepted Answer

A) Changing employees' and managers' work roles 
B) Placing increased value on human capital 
C) Providing a return to shareholders 
D) Preparing employees to work in foreign locations 
E) Developing e-commerce 
A) Changing employees' and managers' work roles 
B) Placing increased value on human capital 
C) Providing a return to shareholders 
D) Preparing employees to work in foreign locations 
E) Developing e-commerce

Question 16

Which of the following HR responsibilities include attitude surveys, publications, labor law compliance, and discipline?

Accepted Answer

A) Employee and community relations 
B) Strategic planning 
C) Compensation 
D) Benefits 
E) Employee services 
A) Employee and community relations 
B) Strategic planning 
C) Compensation 
D) Benefits 
E) Employee services

Question 17

Traditionally, the HRM department was primarily a(n)_____.

Accepted Answer

A) proactive agency 
B) finance expert 
C) employer advocate 
D) administrative expert 
E) payroll expert 
A) proactive agency 
B) finance expert 
C) employer advocate 
D) administrative expert 
E) payroll expert

Question 18

Which of the following is true about baby boomers?

Accepted Answer

A) They like the latest technology, are ambitious and goal-oriented, and seek meaningful work. 
B) They want to be noticed, respected, and involved. 
C) They tend to be uncomfortable challenging the status quo and authority. 
D) They value unexpected rewards for work accomplishments, opportunities to learn new things, praise, recognition, and time with the manager. 
E) They tend to be pragmatic, cynical, and have well-developed self-management skills. 
A) They like the latest technology, are ambitious and goal-oriented, and seek meaningful work. 
B) They want to be noticed, respected, and involved. 
C) They tend to be uncomfortable challenging the status quo and authority. 
D) They value unexpected rewards for work accomplishments, opportunities to learn new things, praise, recognition, and time with the manager. 
E) They tend to be pragmatic, cynical, and have well-developed self-management skills.

Question 19

Which of the following is true about an operational executor?

Accepted Answer

A) Facilitates change 
B) Recognizes business trends and their impact on the business 
C) Implements workplace policies conducive to work environment 
D) Develops talent and designs reward systems 
E) Understands how business makes money 
A) Facilitates change 
B) Recognizes business trends and their impact on the business 
C) Implements workplace policies conducive to work environment 
D) Develops talent and designs reward systems 
E) Understands how business makes money

Question 20

Which of the following is true about a cultural steward?

Accepted Answer

A) Facilitates change 
B) Recognizes business trends and their impact on the business 
C) Implements workplace policies conducive to work environment 
D) Develops talent and designs reward systems 
E) Understands how business makes money 
A) Facilitates change 
B) Recognizes business trends and their impact on the business 
C) Implements workplace policies conducive to work environment 
D) Develops talent and designs reward systems 
E) Understands how business makes money

Evidence-based HR provides managers with data to make decisions, instead of just relying on intuition.

_____ refers to the policies, practices, and systems that influence employees' behavior, attitudes, and performance.

_____ refers to the ability of a company to survive and succeed in a dynamic competitive environment.

Stakeholders of a company are shareholders, the community, customers, employees, and all of the other parties that have an interest in seeing that the company succeeds.

Companies are finding that to survive they must compete in international markets. Explain.

Which of the following is true about the balanced scorecard?

The three product lines of HR include administrative services and transactions, business partner services, and strategic partner roles.

Which of the following cultural diversity arguments states that diversity of perspectives and less emphasis on conformity to norms of the past should improve the level of resourcefulness and inventiveness?

Which of the following HRM practices, supporting high-performance work systems, is associated with rewarding employees on team-based performance?

The use of alternative work arrangements which include independent contractors, on-call workers, temporary workers, and contract company workers is shrinking.

Which of the following is true about administrative services and transactions?

Which of the following statements is true about the Generation X?

The skills and motivation of a company's _____ labor force determine the need for training and development practices and the effectiveness of the company's compensation and reward systems.

Discuss the purpose, application process, and the advantages of the Malcolm Baldrige National Quality Award.

Which of the following corresponds to a global competitive challenge that influences a U.S company?

Which of the following HR responsibilities include attitude surveys, publications, labor law compliance, and discipline?

Traditionally, the HRM department was primarily a(n)_____.

Which of the following is true about baby boomers?

Which of the following is true about an operational executor?

Which of the following is true about a cultural steward?

Strategic Human Resource Management

The Legal Environment: Equal Employment Opportunity and Safety

The Analysis and Design of Work

Human Resource Planning and Recruitment

Selection and Placement

Training

Performance Management

Employee Development

Employee Separation and Retention

Pay Structure Decisions

Recognizing Employee Contributions With Pay

Employee Benefits

Collective Bargaining and Labor Relations

Managing Human Resources Globally

Strategically Managing the HRM Function

Filters

Exam 1: Human Resource Management: Gaining a Competitive Advantage

Evidence-based HR provides managers with data to make decisions, instead of just relying on intuition.

_____ refers to the policies, practices, and systems that influence employees' behavior, attitudes, and performance.

_____ refers to the ability of a company to survive and succeed in a dynamic competitive environment.

Stakeholders of a company are shareholders, the community, customers, employees, and all of the other parties that have an interest in seeing that the company succeeds.

Companies are finding that to survive they must compete in international markets. Explain.

Which of the following is true about the balanced scorecard?

The three product lines of HR include administrative services and transactions, business partner services, and strategic partner roles.

Which of the following cultural diversity arguments states that diversity of perspectives and less emphasis on conformity to norms of the past should improve the level of resourcefulness and inventiveness?

Which of the following HRM practices, supporting high-performance work systems, is associated with rewarding employees on team-based performance?

The use of alternative work arrangements which include independent contractors, on-call workers, temporary workers, and contract company workers is shrinking.

Which of the following is true about administrative services and transactions?

Which of the following statements is true about the Generation X?

The skills and motivation of a company's _____ labor force determine the need for training and development practices and the effectiveness of the company's compensation and reward systems.

Discuss the purpose, application process, and the advantages of the Malcolm Baldrige National Quality Award.

Which of the following corresponds to a global competitive challenge that influences a U.S company?

Which of the following HR responsibilities include attitude surveys, publications, labor law compliance, and discipline?

Traditionally, the HRM department was primarily a(n)_____.

Which of the following is true about baby boomers?

Which of the following is true about an operational executor?

Which of the following is true about a cultural steward?

Strategic Human Resource Management

The Legal Environment: Equal Employment Opportunity and Safety

The Analysis and Design of Work

Human Resource Planning and Recruitment

Selection and Placement

Training

Performance Management

Employee Development

Employee Separation and Retention

Pay Structure Decisions

Recognizing Employee Contributions With Pay

Employee Benefits

Collective Bargaining and Labor Relations

Managing Human Resources Globally

Strategically Managing the HRM Function

Filters