Question 1

Cross-training and training in transportable teamwork competencies focus on individual experiences that promote individual learning. Explain.

Accepted Answer

One approach to training teams is to hel

Question 2

_____ involves a face-to-face meeting of team members in which each offers as many ideas as possible about some focal problem or issue.

Accepted Answer

A)  Social loafing 
B)  Groupthink 
C)  Brainstorming 
D)  Scout activity 
E)  Boundary spanning 
A)  Social loafing 
B)  Groupthink 
C)  Brainstorming 
D)  Scout activity 
E)  Boundary spanning

Question 3

Explain how information richness influences the communication process.

Accepted Answer

Information richness is the amount and d

Question 4

Potency has a strong positive impact on team performance.

Accepted Answer

A) True 
 B)False

Question 5

Conflict management is an action process.

Accepted Answer

A) True 
 B)False

Question 6

Ryan and Heather are members of the marketing team at Model Industries, Inc. (MII), responsible for generating ideas for new marketing strategies. Burt has done a phenomenal job in gathering information necessary to help the team understand the desires and needs of the client. All things being equal, Heather has the best record of making good recommendations to Jeremy, vice president of marketing. Ryan can make some good recommendations, but sometimes his recommendations are completely off base. Usually, Jeremy pays careful attention to what Heather has to say, but generally does not pay much attention to what Ryan proposes. In addition to Jeremy, Heather has been meeting with the vice president of operations and other members of the executive team to gain support for their request to increase the marketing budget. According to research, the best way for Burt, Ryan, and Heather to improve their team hierarchical sensitivity would be to implement _____.

Accepted Answer

A)  groupthink 
B)  action learning 
C)  collaborative problem solving 
D)  nominal group technique 
E)  personal clarification 
A)  groupthink 
B)  action learning 
C)  collaborative problem solving 
D)  nominal group technique 
E)  personal clarification

Question 7

Which of the following is a type of team process training?

Accepted Answer

A)  Personal clarification 
B)  Positional modeling 
C)  Conflict resolution 
D)  Positional rotation 
E)  Action learning 
A)  Personal clarification 
B)  Positional modeling 
C)  Conflict resolution 
D)  Positional rotation 
E)  Action learning

Question 8

Brainstorming results in production blocking because:

Accepted Answer

A)  members have to wait their turn to express their ideas. 
B)  members do not work as hard thinking up ideas as they would if they had to turn in individual ideas. 
C)  members are hesitant to express ideas that are not well thought-out. 
D)  members are reluctant to pool good ideas with other ideas that are bad. 
E)  members have the tendency to social loaf due to lack of accountability. 
A)  members have to wait their turn to express their ideas. 
B)  members do not work as hard thinking up ideas as they would if they had to turn in individual ideas. 
C)  members are hesitant to express ideas that are not well thought-out. 
D)  members are reluctant to pool good ideas with other ideas that are bad. 
E)  members have the tendency to social loaf due to lack of accountability.

Question 9

Navy Seals go through extremely difficult training. Those who succeed become members of one of the most elite fighting units in the world. They trust each other completely and form intense emotional bonds. These teams have high levels of ______.

Accepted Answer

A)  cohesion 
B)  potency 
C)  boundary spanning prowess 
D)  transactive trust 
E)  reactive affinity 
A)  cohesion 
B)  potency 
C)  boundary spanning prowess 
D)  transactive trust 
E)  reactive affinity

Question 10

Expressions that create a sense of urgency and optimism are examples of communications that reflect which of the following processes?

Accepted Answer

A)  Task coordinator activities 
B)  Scout activities 
C)  Boundary spanning 
D)  Motivating and confidence building 
E)  Systems monitoring 
A)  Task coordinator activities 
B)  Scout activities 
C)  Boundary spanning 
D)  Motivating and confidence building 
E)  Systems monitoring

Question 11

What are team states? Identify and briefly describe the various team states discussed in the text.

Accepted Answer

Team states refer to specific types of f

Question 12

Differentiate between team cohesion and potency.

Accepted Answer

Members of teams can develop strong emot

Question 13

_____ involves keeping track of things that the team needs to accomplish its work.

Accepted Answer

A)  Goal specification 
B)  Systems monitoring 
C)  Coordination 
D)  Helping behavior 
E)  Strategy formulation 
A)  Goal specification 
B)  Systems monitoring 
C)  Coordination 
D)  Helping behavior 
E)  Strategy formulation

Question 14

Which of the following levels of cross-training involves team members observing how other members perform their roles?

Accepted Answer

A)  Personal clarification 
B)  Positional rotation 
C)  Task coordination 
D)  Positional modeling 
E)  Conflict resolution 
A)  Personal clarification 
B)  Positional rotation 
C)  Task coordination 
D)  Positional modeling 
E)  Conflict resolution

Question 15

_____ memory refers to how specialized knowledge is distributed among members in a manner that results in an effective system of memory for the team.

Accepted Answer

A)  Cohesive 
B)  Normative 
C)  Transactive 
D)  Potency 
E)  Bounded rational 
A)  Cohesive 
B)  Normative 
C)  Transactive 
D)  Potency 
E)  Bounded rational

Question 16

Systems monitoring and helping behaviors are examples of:

Accepted Answer

A)  action processes. 
B)  brainstorming processes. 
C)  transactive memory processes. 
D)  transition processes. 
E)  interpersonal processes. 
A)  action processes. 
B)  brainstorming processes. 
C)  transactive memory processes. 
D)  transition processes. 
E)  interpersonal processes.

Question 17

Teamwork activities that focus on preparation for future work are termed as transition processes.

Accepted Answer

A) True 
 B)False

Question 18

Which three specific factors have been found to account for a team's ability to make effective decisions?

Accepted Answer

A)  Groupthink, social loafing, and process rotation 
B)  Decision informity, staff validity, and hierarchical sensitivity 
C)  Transactive memory, transformative memory, and decision memory 
D)  Individual effort, team effort, and boundary spanning effort 
E)  Decision redundancy, social facilitation, and transactive memory 
A)  Groupthink, social loafing, and process rotation 
B)  Decision informity, staff validity, and hierarchical sensitivity 
C)  Transactive memory, transformative memory, and decision memory 
D)  Individual effort, team effort, and boundary spanning effort 
E)  Decision redundancy, social facilitation, and transactive memory

Question 19

In communication, the _____ network is the most effective for teams handling complex tasks.

Accepted Answer

A)  all channel 
B)  circle 
C)  Y 
D)  wheel 
E)  Y and wheel 
A)  all channel 
B)  circle 
C)  Y 
D)  wheel 
E)  Y and wheel

Question 20

The nominal group technique involves utilizing a combination of individual and team settings to generate ideas and solutions and arrive at a good idea.

Accepted Answer

A) True 
 B)False

Cross-training and training in transportable teamwork competencies focus on individual experiences that promote individual learning. Explain.

_____ involves a face-to-face meeting of team members in which each offers as many ideas as possible about some focal problem or issue.

Explain how information richness influences the communication process.

Potency has a strong positive impact on team performance.

Conflict management is an action process.

Which of the following is a type of team process training?

Brainstorming results in production blocking because:

Navy Seals go through extremely difficult training. Those who succeed become members of one of the most elite fighting units in the world. They trust each other completely and form intense emotional bonds. These teams have high levels of ______.

Expressions that create a sense of urgency and optimism are examples of communications that reflect which of the following processes?

What are team states? Identify and briefly describe the various team states discussed in the text.

Differentiate between team cohesion and potency.

_____ involves keeping track of things that the team needs to accomplish its work.

Which of the following levels of cross-training involves team members observing how other members perform their roles?

_____ memory refers to how specialized knowledge is distributed among members in a manner that results in an effective system of memory for the team.

Systems monitoring and helping behaviors are examples of:

Teamwork activities that focus on preparation for future work are termed as transition processes.

Which three specific factors have been found to account for a team's ability to make effective decisions?

In communication, the _____ network is the most effective for teams handling complex tasks.

The nominal group technique involves utilizing a combination of individual and team settings to generate ideas and solutions and arrive at a good idea.

What Is Organizational Behavior

Job Performance

Organizational Commitment

Job Satisfaction

Stress

Motivation

Trust, Justice, and Ethics

Learning and Decision Making

Personality and Cultural Values

Ability

Teams: Characteristics and Diversity

Leadership: Power and Negotiation

Leadership: Styles and Behaviors

Organizational Structure

Organizational Culture

Filters

Exam 12: Teams: Processes and Communication

Cross-training and training in transportable teamwork competencies focus on individual experiences that promote individual learning. Explain.

_____ involves a face-to-face meeting of team members in which each offers as many ideas as possible about some focal problem or issue.

Explain how information richness influences the communication process.

Potency has a strong positive impact on team performance.

Conflict management is an action process.

Which of the following is a type of team process training?

Brainstorming results in production blocking because:

Navy Seals go through extremely difficult training. Those who succeed become members of one of the most elite fighting units in the world. They trust each other completely and form intense emotional bonds. These teams have high levels of ______.

Expressions that create a sense of urgency and optimism are examples of communications that reflect which of the following processes?

What are team states? Identify and briefly describe the various team states discussed in the text.

Differentiate between team cohesion and potency.

_____ involves keeping track of things that the team needs to accomplish its work.

Which of the following levels of cross-training involves team members observing how other members perform their roles?

_____ memory refers to how specialized knowledge is distributed among members in a manner that results in an effective system of memory for the team.

Systems monitoring and helping behaviors are examples of:

Teamwork activities that focus on preparation for future work are termed as transition processes.

Which three specific factors have been found to account for a team's ability to make effective decisions?

In communication, the _____ network is the most effective for teams handling complex tasks.

The nominal group technique involves utilizing a combination of individual and team settings to generate ideas and solutions and arrive at a good idea.

What Is Organizational Behavior

Job Performance

Organizational Commitment

Job Satisfaction

Stress

Motivation

Trust, Justice, and Ethics

Learning and Decision Making

Personality and Cultural Values

Ability

Teams: Characteristics and Diversity

Leadership: Power and Negotiation

Leadership: Styles and Behaviors

Organizational Structure

Organizational Culture

Filters