Exam 12: Teams: Processes and Communication

According to research, task conflict results in increased team effectiveness irrespective of the trust on the team and the manner in which the conflict is managed.

The creative team of a fashion house is racing against a deadline to come up with the spring collection, and the pressure is leading to frayed tempers, which is hampering the team's progress. This is an example of poor _____.

Which of the following statements is Truewith regard to transition processes?

The development of courses of action and contingency plans and then adapting those plans in light of changes that occur in the team's environment refer to:

Motivating and confidence building, conflict management, and affect management are types of:

______ involve systematic discussions and reviews of performance episodes.

Team states refer to the effectiveness of teams and the degree to which teams are capable of remaining together as ongoing entities.

Teamwork processes have a moderate negative effect on team performance.

Which two network structures fall between the extremes in terms of the level of centralization?

Monitoring progress toward goals is a type of:

Burt, Ryan, and Heather are members of the marketing team at Model Industries, Inc. (MII), responsible for generating ideas for new marketing strategies. Burt has done a phenomenal job in gathering information necessary to help the team understand the desires and needs of the client. All things being equal, Heather has the best record of making good recommendations to Jeremy, vice president of marketing. Ryan can make some good recommendations, but sometimes his recommendations are completely off base. Usually, Jeremy pays careful attention to what Heather has to say, but generally does not pay much attention to what Ryan proposes. In addition to Jeremy, Heather has been meeting with the vice president of operations and other members of the executive team to gain support for their request to increase the marketing budget. The decision-making records of Heather and Ryan reflect which factor in effective decision making at MII?

_____ reflects the degree to which the leader effectively weighs the recommendations of the members.

Define teamwork process. Describe the three teamwork processes, giving an example of each.

Define boundary spanning, and describe the types of activities involved in this taskwork process. Provide an example of each activity.

_____ involve communications that are intended to smooth the performance of work with people or groups in other functional areas.