Question 1

Legal environment includes the structure, processes, and actions of government at the local, state, national, and international levels.

Accepted Answer

A) True 
 B)False  False

Question 2

According to management scholar Karl Albrecht, scanning to acquire environmental intelligence should focus on:

Accepted Answer

A)  Eight strategic radar screens. 
B)  Six management templates. 
C)  Eight process improvement models. 
D)  Six ethical decision indicators. 
A)  Eight strategic radar screens. 
B)  Six management templates. 
C)  Eight process improvement models. 
D)  Six ethical decision indicators. A

Question 3

An effective way to learn what issues are important to people outside of the organization is through:

Accepted Answer

A)  Building ongoing, positive relationships with stakeholders. 
B)  Conducting public opinion polls. 
C)  Hiring individuals from outside the company for available positions rather than promoting from within the organization. 
D)  All of the above. 
A)  Building ongoing, positive relationships with stakeholders. 
B)  Conducting public opinion polls. 
C)  Hiring individuals from outside the company for available positions rather than promoting from within the organization. 
D)  All of the above. A

Question 4

Corporations working collaboratively with other businesses and concerned persons and organizations is an example of:

Accepted Answer

A)  Stakeholder networks. 
B)  Stakeholder motivation. 
C)  Stakeholder systems. 
D)  Stakeholder dialogue. 
A)  Stakeholder networks. 
B)  Stakeholder motivation. 
C)  Stakeholder systems. 
D)  Stakeholder dialogue.

Question 5

Legal environmental intelligence includes:

Accepted Answer

A)  Patterns of aggressive growth versus static maintenance. 
B)  Analysis of local, state, national, and international politics. 
C)  Considerations of patents, copyrights, or trademarks. 
D)  Information regarding costs, prices, and international trade. 
A)  Patterns of aggressive growth versus static maintenance. 
B)  Analysis of local, state, national, and international politics. 
C)  Considerations of patents, copyrights, or trademarks. 
D)  Information regarding costs, prices, and international trade.

Question 6

The emergence of a public issue indicates that:

Accepted Answer

A)  A gap has developed between what stakeholders expect and what an organization is actually doing. 
B)  Technology is forcing ethics and business strategy closer together. 
C)  Consumers are unaware of how an organization's actions affect them. 
D)  All of the above. 
A)  A gap has developed between what stakeholders expect and what an organization is actually doing. 
B)  Technology is forcing ethics and business strategy closer together. 
C)  Consumers are unaware of how an organization's actions affect them. 
D)  All of the above.

Question 7

Stakeholder engagement is:

Accepted Answer

A)  Any issue that is of mutual concern to an organization and one or more of its stakeholders. 
B)  Competitive intelligence being collected ethically and systematically. 
C)  The process of ongoing relationship building between a business and its stakeholders. 
D)  The acquisition of information gained from analyzing the multiple environments. 
A)  Any issue that is of mutual concern to an organization and one or more of its stakeholders. 
B)  Competitive intelligence being collected ethically and systematically. 
C)  The process of ongoing relationship building between a business and its stakeholders. 
D)  The acquisition of information gained from analyzing the multiple environments.

Question 8

The "graying" of the population is an example of:

Accepted Answer

A)  Customer environment. 
B)  Competitor environment. 
C)  Economic environment. 
D)  Social environment. 
A)  Customer environment. 
B)  Competitor environment. 
C)  Economic environment. 
D)  Social environment.

Question 9

Contemporary issue management:

Accepted Answer

A)  Is a linear process. 
B)  Was useful in the 9170s, but not today. 
C)  Is used by all government agencies. 
D)  Is an art, not a science. 
A)  Is a linear process. 
B)  Was useful in the 9170s, but not today. 
C)  Is used by all government agencies. 
D)  Is an art, not a science.

Question 10

Environmental intelligence is the acquisition of information gained from analyzing the multiple environments affecting organizations.

Accepted Answer

A) True 
 B)False

Question 11

What are the various stages of the business-stakeholder relationship?

Accepted Answer

The business-stakeholder relationship go

Question 12

Because the public issues that garner the most public attention change over time, sometimes emerging with surprising suddenness, companies do not waste time tracking them.

Accepted Answer

A) True 
 B)False

Question 13

Understanding and responding to changing societal expectations a business necessity.

Accepted Answer

A) True 
 B)False

Question 14

Once an issue has been identified, its implications must be:

Accepted Answer

A)  Acted upon. 
B)  Analyzed. 
C)  Segmented. 
D)  Deleted 
A)  Acted upon. 
B)  Analyzed. 
C)  Segmented. 
D)  Deleted

Question 15

A public issue exists when there is agreement between the stakeholders' expectations of what an institution should do and the actual performance of those businesses.

Accepted Answer

A) True 
 B)False

Question 16

Firms that believe they can make decisions unilaterally, without taking into consideration their impact on others are:

Accepted Answer

A)  Interactive companies. 
B)  Proactive companies. 
C)  Reactive companies. 
D)  Inactive companies. 
A)  Interactive companies. 
B)  Proactive companies. 
C)  Reactive companies. 
D)  Inactive companies.

Question 17

For stakeholder engagement to occur, both the business and the stakeholder must be motivated to work with one another to solve the problem.

Accepted Answer

A) True 
 B)False

Question 18

Engaging interactively with stakeholders carries a number of potential benefits. Discuss.

Accepted Answer

Engaging interactively with stakeholders

Question 19

Proactive companies are:

Accepted Answer

A)  Much less likely to be blindsided by crises and negative surprises. 
B)  Much more likely to be blindsided by crises and negative surprises. 
C)  Just as likely to be blindsided by crises and negative surprises. 
D)  Much more likely to be forced to defend itself in a lawsuit brought by a stakeholder. 
A)  Much less likely to be blindsided by crises and negative surprises. 
B)  Much more likely to be blindsided by crises and negative surprises. 
C)  Just as likely to be blindsided by crises and negative surprises. 
D)  Much more likely to be forced to defend itself in a lawsuit brought by a stakeholder.

Question 20

Identifying the issue in the issue management process involves anticipating emerging issues.

Accepted Answer

A) True 
 B)False

Legal environment includes the structure, processes, and actions of government at the local, state, national, and international levels.

According to management scholar Karl Albrecht, scanning to acquire environmental intelligence should focus on:

An effective way to learn what issues are important to people outside of the organization is through:

Corporations working collaboratively with other businesses and concerned persons and organizations is an example of:

Legal environmental intelligence includes:

The emergence of a public issue indicates that:

Stakeholder engagement is:

The "graying" of the population is an example of:

Contemporary issue management:

Environmental intelligence is the acquisition of information gained from analyzing the multiple environments affecting organizations.

What are the various stages of the business-stakeholder relationship?

Because the public issues that garner the most public attention change over time, sometimes emerging with surprising suddenness, companies do not waste time tracking them.

Understanding and responding to changing societal expectations a business necessity.

Once an issue has been identified, its implications must be:

A public issue exists when there is agreement between the stakeholders' expectations of what an institution should do and the actual performance of those businesses.

Firms that believe they can make decisions unilaterally, without taking into consideration their impact on others are:

For stakeholder engagement to occur, both the business and the stakeholder must be motivated to work with one another to solve the problem.

Engaging interactively with stakeholders carries a number of potential benefits. Discuss.

Proactive companies are:

Identifying the issue in the issue management process involves anticipating emerging issues.

The Corporation and Its Stakeholders

Corporate Social Responsibility

Ethics and Ethical Reasoning

Organizational Ethics and the Law

The Challenges of Globalization

Global Corporate Citizenship

Business-Government Relations

Influencing the Political Environment

Ecology and Sustainable Development in Global Business

Managing Environmental Issues

Technology, Organizations, and Society

Managing Technology and Innovation

Stockholder Rights and Corporate Governance

Consumer Protection

Employees and the Corporation

Managing a Diverse Workforce

The Community and the Corporation

Managing Public Relations

Filters

Exam 2: Managing Public Issues and Stakeholder Relationships

Legal environment includes the structure, processes, and actions of government at the local, state, national, and international levels.

According to management scholar Karl Albrecht, scanning to acquire environmental intelligence should focus on:

An effective way to learn what issues are important to people outside of the organization is through:

Corporations working collaboratively with other businesses and concerned persons and organizations is an example of:

Legal environmental intelligence includes:

The emergence of a public issue indicates that:

Stakeholder engagement is:

The "graying" of the population is an example of:

Contemporary issue management:

Environmental intelligence is the acquisition of information gained from analyzing the multiple environments affecting organizations.

What are the various stages of the business-stakeholder relationship?

Because the public issues that garner the most public attention change over time, sometimes emerging with surprising suddenness, companies do not waste time tracking them.

Understanding and responding to changing societal expectations a business necessity.

Once an issue has been identified, its implications must be:

A public issue exists when there is agreement between the stakeholders' expectations of what an institution should do and the actual performance of those businesses.

Firms that believe they can make decisions unilaterally, without taking into consideration their impact on others are:

For stakeholder engagement to occur, both the business and the stakeholder must be motivated to work with one another to solve the problem.

Engaging interactively with stakeholders carries a number of potential benefits. Discuss.

Proactive companies are:

Identifying the issue in the issue management process involves anticipating emerging issues.

The Corporation and Its Stakeholders

Corporate Social Responsibility

Ethics and Ethical Reasoning

Organizational Ethics and the Law

The Challenges of Globalization

Global Corporate Citizenship

Business-Government Relations

Influencing the Political Environment

Ecology and Sustainable Development in Global Business

Managing Environmental Issues

Technology, Organizations, and Society

Managing Technology and Innovation

Stockholder Rights and Corporate Governance

Consumer Protection

Employees and the Corporation

Managing a Diverse Workforce

The Community and the Corporation

Managing Public Relations

Filters