Exam 4: Evaluating a Companys Resources, Capabilities, and Competitiveness

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Explain the business value of integrating supply chain management, customer relationship management, and enterprise resource planning systems.

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Most organizations piecemeal their applications together since no one vendor to respond to every organization's needs; hence, customers purchase multiple applications from multiple vendors.For example, a single organization might choose its CRM components from Siebel, SCM from i2, financial from Oracle, and human resources from PeopleSoft.These applications must be integrated in order to gain an enterprisewide view of the information.

Business-online ______________ help executives find employees, and they're increasingly useful in other areas, such as sales and marketing.

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Product profitability analysis is a feature that is available in the:

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One of the hidden costs associated with ERP implementation is:

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The first challenge when investing in an ERP system is that ERP is a product that comes in many __________.

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Successful companies normally spend up to _____ percent on a business analysis.

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A well-fitting ERP cannot have any __________ processing gaps.

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Companies below had digitized islands and buildings in Seconds life's virtual world except:

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Which of the following is an extended ERP component?

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Legacy systems are:

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ERP systems are not fundamentally ready for the external world of e-business.

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Buying an ERP system could be thought of in each of the following was except:

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Sales, marketing, and customer service are the primary users of ______ systems.

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Who are the primary users of ERP systems?

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Industry experts say the power consumption of data centres is decreasing every five years or so, making them one of the slowest-growing drags on energy in the nation.

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The six best practices of innovation include:

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Which activities do human resource components perform?

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What are two of the primary features of e-business components?

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SCM, CRM, and ERP are all extended ERP components.

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Which application are employees most likely to use?

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