Question 1

According to Maslow,_____ needs describe the need for friendship,affection,belonging,and love.

Accepted Answer

A)  self-actualization 
B)  ego 
C)  safety or security 
D)  physiological 
E)  social 
A)  self-actualization 
B)  ego 
C)  safety or security 
D)  physiological 
E)  social E

Question 2

Withdrawing or failing to provide a reinforcing consequence is referred to as:

Accepted Answer

A)  negative reinforcement. 
B)  positive reinforcement. 
C)  arbitration. 
D)  extinction. 
E)  affiliation. 
A)  negative reinforcement. 
B)  positive reinforcement. 
C)  arbitration. 
D)  extinction. 
E)  affiliation. D

Question 3

Which of the following forms the highest level of needs in Maslow's need hierarchy?

Accepted Answer

A)  Social 
B)  Physiological 
C)  Ego 
D)  Self-actualization 
E)  Safety 
A)  Social 
B)  Physiological 
C)  Ego 
D)  Self-actualization 
E)  Safety D

Question 4

According to the Hackman and Oldham model,the best way to design an enriched job in which employees experience responsibility for the outcome of the work is to provide:

Accepted Answer

A)  task identity. 
B)  affiliation. 
C)  skill variety. 
D)  autonomy. 
E)  authority. 
A)  task identity. 
B)  affiliation. 
C)  skill variety. 
D)  autonomy. 
E)  authority.

Question 5

Changing from one routine task to another to alleviate boredom is called job:

Accepted Answer

A)  rotation. 
B)  enlargement. 
C)  enrichment. 
D)  development. 
E)  integration. 
A)  rotation. 
B)  enlargement. 
C)  enrichment. 
D)  development. 
E)  integration.

Question 6

_____ refers to the forces that energize,direct,and sustain a person's efforts.

Accepted Answer

A)  Benefaction 
B)  Arbitration 
C)  Motivation 
D)  Validation 
E)  Integration 
A)  Benefaction 
B)  Arbitration 
C)  Motivation 
D)  Validation 
E)  Integration

Question 7

Punishing an employee is warranted if he or she tries something new and it doesn't work out.

Accepted Answer

A) True 
 B)False

Question 8

According to the expectancy theory,people develop important beliefs that link efforts,performances,and outcomes.

Accepted Answer

A) True 
 B)False

Question 9

The rewards given to a person by the boss,the company,or some other person are known as _____ rewards.

Accepted Answer

A)  extrinsic 
B)  high-level 
C)  intrinsic 
D)  low-level 
E)  internal 
A)  extrinsic 
B)  high-level 
C)  intrinsic 
D)  low-level 
E)  internal

Question 10

According to Maslow's need hierarchy,____.

Accepted Answer

A)  several different needs can be operating at once 
B)  higher-level needs are more important than lower-level needs 
C)  people are motivated to satisfy the lower needs before the higher needs 
D)  once a need is satisfied,it becomes a powerful motivator 
E)  social needs include status,recognition,and self-esteem 
A)  several different needs can be operating at once 
B)  higher-level needs are more important than lower-level needs 
C)  people are motivated to satisfy the lower needs before the higher needs 
D)  once a need is satisfied,it becomes a powerful motivator 
E)  social needs include status,recognition,and self-esteem

Question 11

Maslow's hierarchy of needs include psychological,growth,cultural,existence,and self-realization.

Accepted Answer

A) True 
 B)False

Question 12

According to McClelland,when the need for power is used as a negative force it is called:

Accepted Answer

A)  customized power. 
B)  negative power. 
C)  antisocial power. 
D)  affective power. 
E)  personalized power. 
A)  customized power. 
B)  negative power. 
C)  antisocial power. 
D)  affective power. 
E)  personalized power.

Question 13

Negative reinforcement is the actual delivery of an aversive consequence.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following best describes valence?

Accepted Answer

A)  It is the perceived likelihood that performance will be followed by a particular outcome. 
B)  It is the value the expected outcome holds for the person contemplating it. 
C)  It is the consequence resulting from performance. 
D)  It is the perceived likelihood that employees' efforts will enable them to attain valuable goals. 
E)  It is the degree to which employees base their goals on their personal values. 
A)  It is the perceived likelihood that performance will be followed by a particular outcome. 
B)  It is the value the expected outcome holds for the person contemplating it. 
C)  It is the consequence resulting from performance. 
D)  It is the perceived likelihood that employees' efforts will enable them to attain valuable goals. 
E)  It is the degree to which employees base their goals on their personal values.

Question 15

By providing free lunch to its employees every day,Evers & Evers Inc.is satisfying the employees' _____ needs.

Accepted Answer

A)  physiological 
B)  self-actualization 
C)  ego 
D)  security 
E)  social 
A)  physiological 
B)  self-actualization 
C)  ego 
D)  security 
E)  social

Question 16

A psychological contract about the relationship between individuals and employing organizations resides in the minds of:

Accepted Answer

A)  employers. 
B)  job applicants. 
C)  customers. 
D)  employees. 
E)  competitors. 
A)  employers. 
B)  job applicants. 
C)  customers. 
D)  employees. 
E)  competitors.

Question 17

When they think it is warranted or when they believe others expect them to,managers use punishment.

Accepted Answer

A) True 
 B)False

Question 18

According to Herzberg,motivators:

Accepted Answer

A)  refer to the characteristics of the workplace. 
B)  include the policies of the company. 
C)  describe the job itself. 
D)  describe pay as a motivating factor for work. 
E)  do not make people truly satisfied. 
A)  refer to the characteristics of the workplace. 
B)  include the policies of the company. 
C)  describe the job itself. 
D)  describe pay as a motivating factor for work. 
E)  do not make people truly satisfied.

Question 19

Ashton recently took an employee off probation because his performance had greatly improved.This is an example of a(n)_____ reinforcement.

Accepted Answer

A)  tertiary 
B)  negative 
C)  neutral 
D)  primary 
E)  positive 
A)  tertiary 
B)  negative 
C)  neutral 
D)  primary 
E)  positive

Question 20

Alderfer's ERG theory includes existence,relatedness,and growth needs.

Accepted Answer

A) True 
 B)False

According to Maslow,_____ needs describe the need for friendship,affection,belonging,and love.

Withdrawing or failing to provide a reinforcing consequence is referred to as:

Which of the following forms the highest level of needs in Maslow's need hierarchy?

According to the Hackman and Oldham model,the best way to design an enriched job in which employees experience responsibility for the outcome of the work is to provide:

Changing from one routine task to another to alleviate boredom is called job:

_____ refers to the forces that energize,direct,and sustain a person's efforts.

Punishing an employee is warranted if he or she tries something new and it doesn't work out.

According to the expectancy theory,people develop important beliefs that link efforts,performances,and outcomes.

The rewards given to a person by the boss,the company,or some other person are known as _____ rewards.

According to Maslow's need hierarchy,____.

Maslow's hierarchy of needs include psychological,growth,cultural,existence,and self-realization.

According to McClelland,when the need for power is used as a negative force it is called:

Negative reinforcement is the actual delivery of an aversive consequence.

Which of the following best describes valence?

By providing free lunch to its employees every day,Evers & Evers Inc.is satisfying the employees' _____ needs.

A psychological contract about the relationship between individuals and employing organizations resides in the minds of:

When they think it is warranted or when they believe others expect them to,managers use punishment.

According to Herzberg,motivators:

Ashton recently took an employee off probation because his performance had greatly improved.This is an example of a(n)_____ reinforcement.

Alderfer's ERG theory includes existence,relatedness,and growth needs.

Managing and Performing

The External and Internal Environments

Managerial Decision Making

Planning and Strategic Management

Ethics, corporate Responsibility, and Sustainability

International Management

Entrepreneurship

Organization Structure

Organizational Agility

Human Resources Management

Managing the Diverse Workforce

Leadership

Teamwork

Communicating

Managerial Control

Managing Technology and Innovation

Creating and Leading Change

Filters

Exam 13: Motivating for Performance

According to Maslow,_____ needs describe the need for friendship,affection,belonging,and love.

Withdrawing or failing to provide a reinforcing consequence is referred to as:

Which of the following forms the highest level of needs in Maslow's need hierarchy?

According to the Hackman and Oldham model,the best way to design an enriched job in which employees experience responsibility for the outcome of the work is to provide:

Changing from one routine task to another to alleviate boredom is called job:

_____ refers to the forces that energize,direct,and sustain a person's efforts.

Punishing an employee is warranted if he or she tries something new and it doesn't work out.

According to the expectancy theory,people develop important beliefs that link efforts,performances,and outcomes.

The rewards given to a person by the boss,the company,or some other person are known as _____ rewards.

According to Maslow's need hierarchy,____.

Maslow's hierarchy of needs include psychological,growth,cultural,existence,and self-realization.

According to McClelland,when the need for power is used as a negative force it is called:

Negative reinforcement is the actual delivery of an aversive consequence.

Which of the following best describes valence?

By providing free lunch to its employees every day,Evers & Evers Inc.is satisfying the employees' _____ needs.

A psychological contract about the relationship between individuals and employing organizations resides in the minds of:

When they think it is warranted or when they believe others expect them to,managers use punishment.

According to Herzberg,motivators:

Ashton recently took an employee off probation because his performance had greatly improved.This is an example of a(n)_____ reinforcement.

Alderfer's ERG theory includes existence,relatedness,and growth needs.

Managing and Performing

The External and Internal Environments

Managerial Decision Making

Planning and Strategic Management

Ethics, corporate Responsibility, and Sustainability

International Management

Entrepreneurship

Organization Structure

Organizational Agility

Human Resources Management

Managing the Diverse Workforce

Leadership

Teamwork

Communicating

Managerial Control

Managing Technology and Innovation

Creating and Leading Change

Filters