Question 1

Work-related issues for LGBT-gay,lesbian,bisexual,or transgendered-employees often include avoiding harassment and:

Accepted Answer

A)  obtaining benefits for a spouse or domestic partner. 
B)  obtaining adequate elder care. 
C)  creating a glass ceiling. 
D)  seeking time off for religious holidays. 
E)  gaining additional education. 
A)  obtaining benefits for a spouse or domestic partner. 
B)  obtaining adequate elder care. 
C)  creating a glass ceiling. 
D)  seeking time off for religious holidays. 
E)  gaining additional education. A

Question 2

Managing diversity means treating all people equally,meaning exactly the same.

Accepted Answer

A) True 
 B)False  False

Question 3

The affirmative action programs were initiated in part to correct the past exclusion of women and minorities from the business world.

Accepted Answer

A) True 
 B)False  True

Question 4

Higher-level managers who help ensure that high-potential people are introduced to top management and socialized into the norms and values of the organization are called:

Accepted Answer

A)  mentors. 
B)  operational managers. 
C)  support groups. 
D)  system accommodators. 
E)  arbitrators. 
A)  mentors. 
B)  operational managers. 
C)  support groups. 
D)  system accommodators. 
E)  arbitrators.

Question 5

Examples of attempts made by employers to retain older workers include:

Accepted Answer

A)  an emphasis on physical effort. 
B)  phased retirement plans. 
C)  offering more full-time than part-time work. 
D)  limiting the availability of paid sabbaticals. 
E)  providing health insurance coverage for dependents. 
A)  an emphasis on physical effort. 
B)  phased retirement plans. 
C)  offering more full-time than part-time work. 
D)  limiting the availability of paid sabbaticals. 
E)  providing health insurance coverage for dependents.

Question 6

The surest route to successfully cultivating a diverse workforce is to set up formal diversity training programs.

Accepted Answer

A) True 
 B)False

Question 7

Managing diversity simply means hiring women and minorities and making sure they are treated equally and encouraged to succeed.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following diversity assumptions holds that there is "only one way" and that no other way of living should be recognized?

Accepted Answer

A)  Homogeneity 
B)  Similarity 
C)  Parochialism 
D)  Ethnocentrism 
E)  Heterogeneity 
A)  Homogeneity 
B)  Similarity 
C)  Parochialism 
D)  Ethnocentrism 
E)  Heterogeneity

Question 9

Pluralistic organizations use an affirmative action approach to managing diversity.

Accepted Answer

A) True 
 B)False

Question 10

Oxana was recently passed over for promotion.She was told that management was looking for someone more aggressive to fill the position.Oxana's coworkers were surprised because she had a reputation for getting things done.She later overheard one of the managers saying that he did not believe she was committed to her career since "she,like most women,leaves work every day at 5:00 sharp." It might appear that Oxana's employer has made a mistake regarding ____.

Accepted Answer

A)  stereotyping 
B)  mistrust 
C)  affirmative action 
D)  cohesiveness 
E)  arbitration 
A)  stereotyping 
B)  mistrust 
C)  affirmative action 
D)  cohesiveness 
E)  arbitration

Question 11

Giving exposure and experience in line jobs to a wide range of employees in order to make senior management positions more available to them is an important aspect of:

Accepted Answer

A)  a support group. 
B)  mentoring. 
C)  a career development program. 
D)  systems accommodation. 
E)  accountability measurement. 
A)  a support group. 
B)  mentoring. 
C)  a career development program. 
D)  systems accommodation. 
E)  accountability measurement.

Question 12

Employers that offer onsite child care report decreased turnover,decreased absenteeism,and improved morale.

Accepted Answer

A) True 
 B)False

Question 13

Discuss communication problems as a challenge of a diverse workforce.

Accepted Answer

Communication problems can be a signific

Question 14

In multicultural organizations,diversity not only exists but is valued.

Accepted Answer

A) True 
 B)False

Question 15

Understanding and appreciating employee differences to build a more effective and profitable organization is known as:

Accepted Answer

A)  minority recruiting. 
B)  managing diversity. 
C)  ethnicity selection. 
D)  ethnicity job analysis. 
E)  diverse organizational assessment. 
A)  minority recruiting. 
B)  managing diversity. 
C)  ethnicity selection. 
D)  ethnicity job analysis. 
E)  diverse organizational assessment.

Question 16

A shift in worker values toward personal time,quality of life,self-fulfillment,and family is occurring among ____.

Accepted Answer

A)  men 
B)  women 
C)  both women and men 
D)  minorities 
E)  both women and minorities 
A)  men 
B)  women 
C)  both women and men 
D)  minorities 
E)  both women and minorities

Question 17

In Scenario B,the "Stay to Grow" program appears to be designed to:

Accepted Answer

A)  retain employees. 
B)  eliminate stereotyping. 
C)  assess employee performance. 
D)  maximize employee mobility. 
E)  empower employees. 
A)  retain employees. 
B)  eliminate stereotyping. 
C)  assess employee performance. 
D)  maximize employee mobility. 
E)  empower employees.

Question 18

Which of the following is likely to be part of an awareness building program in the management of diversity?

Accepted Answer

A)  Enhancing understanding of financial goals 
B)  Training in the importance of flexible scheduling 
C)  Training for conflict management 
D)  Teaching active listening,coaching,and feedback skills 
E)  Teaching the unofficial rules or cultural values of the organization 
A)  Enhancing understanding of financial goals 
B)  Training in the importance of flexible scheduling 
C)  Training for conflict management 
D)  Teaching active listening,coaching,and feedback skills 
E)  Teaching the unofficial rules or cultural values of the organization

Question 19

An invisible barrier that makes it difficult for certain groups,such as minorities and women,to move beyond a certain level in the organizational hierarchy is referred to as the:

Accepted Answer

A)  regression line. 
B)  glass ceiling. 
C)  entry barrier. 
D)  job limit. 
E)  developmental milestonE. 
A)  regression line. 
B)  glass ceiling. 
C)  entry barrier. 
D)  job limit. 
E)  developmental milestonE.

Question 20

Which of the following components of diversity training was the trainer implementing during the first week of training?

Accepted Answer

A)  Scenario building 
B)  Awareness building 
C)  Skill building 
D)  Team building 
E)  Self-esteem building 
A)  Scenario building 
B)  Awareness building 
C)  Skill building 
D)  Team building 
E)  Self-esteem building

Work-related issues for LGBT-gay,lesbian,bisexual,or transgendered-employees often include avoiding harassment and:

Managing diversity means treating all people equally,meaning exactly the same.

The affirmative action programs were initiated in part to correct the past exclusion of women and minorities from the business world.

Higher-level managers who help ensure that high-potential people are introduced to top management and socialized into the norms and values of the organization are called:

Examples of attempts made by employers to retain older workers include:

The surest route to successfully cultivating a diverse workforce is to set up formal diversity training programs.

Managing diversity simply means hiring women and minorities and making sure they are treated equally and encouraged to succeed.

Which of the following diversity assumptions holds that there is "only one way" and that no other way of living should be recognized?

Pluralistic organizations use an affirmative action approach to managing diversity.

Giving exposure and experience in line jobs to a wide range of employees in order to make senior management positions more available to them is an important aspect of:

Employers that offer onsite child care report decreased turnover,decreased absenteeism,and improved morale.

Discuss communication problems as a challenge of a diverse workforce.

In multicultural organizations,diversity not only exists but is valued.

Understanding and appreciating employee differences to build a more effective and profitable organization is known as:

A shift in worker values toward personal time,quality of life,self-fulfillment,and family is occurring among ____.

In Scenario B,the "Stay to Grow" program appears to be designed to:

Which of the following is likely to be part of an awareness building program in the management of diversity?

An invisible barrier that makes it difficult for certain groups,such as minorities and women,to move beyond a certain level in the organizational hierarchy is referred to as the:

Which of the following components of diversity training was the trainer implementing during the first week of training?

Managing and Performing

The External and Internal Environments

Managerial Decision Making

Planning and Strategic Management

Ethics, corporate Responsibility, and Sustainability

International Management

Entrepreneurship

Organization Structure

Organizational Agility

Human Resources Management

Leadership

Motivating for Performance

Teamwork

Communicating

Managerial Control

Managing Technology and Innovation

Creating and Leading Change

Filters

Exam 11: Managing the Diverse Workforce

Work-related issues for LGBT-gay,lesbian,bisexual,or transgendered-employees often include avoiding harassment and:

Managing diversity means treating all people equally,meaning exactly the same.

The affirmative action programs were initiated in part to correct the past exclusion of women and minorities from the business world.

Higher-level managers who help ensure that high-potential people are introduced to top management and socialized into the norms and values of the organization are called:

Examples of attempts made by employers to retain older workers include:

The surest route to successfully cultivating a diverse workforce is to set up formal diversity training programs.

Managing diversity simply means hiring women and minorities and making sure they are treated equally and encouraged to succeed.

Which of the following diversity assumptions holds that there is "only one way" and that no other way of living should be recognized?

Pluralistic organizations use an affirmative action approach to managing diversity.

Giving exposure and experience in line jobs to a wide range of employees in order to make senior management positions more available to them is an important aspect of:

Employers that offer onsite child care report decreased turnover,decreased absenteeism,and improved morale.

Discuss communication problems as a challenge of a diverse workforce.

In multicultural organizations,diversity not only exists but is valued.

Understanding and appreciating employee differences to build a more effective and profitable organization is known as:

A shift in worker values toward personal time,quality of life,self-fulfillment,and family is occurring among ____.

In Scenario B,the "Stay to Grow" program appears to be designed to:

Which of the following is likely to be part of an awareness building program in the management of diversity?

An invisible barrier that makes it difficult for certain groups,such as minorities and women,to move beyond a certain level in the organizational hierarchy is referred to as the:

Which of the following components of diversity training was the trainer implementing during the first week of training?

Managing and Performing

The External and Internal Environments

Managerial Decision Making

Planning and Strategic Management

Ethics, corporate Responsibility, and Sustainability

International Management

Entrepreneurship

Organization Structure

Organizational Agility

Human Resources Management

Leadership

Motivating for Performance

Teamwork

Communicating

Managerial Control

Managing Technology and Innovation

Creating and Leading Change

Filters