Exam 2: Implementing Strategy: The Value Chain, the Balanced Scorecard, and the Strategy Map

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The World Resources Institute has defined:

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In terms of strategic cost management for not-for-profit organizations,which of the following is false?

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Gordon Manufacturing produces high-end furniture products for the luxury hotel industry.Gordon has succeeded through excellence in design,careful attention to detail in manufacturing and in customer service,and through continuous product innovation.The manufacturing process at Gordon begins with a close consultation with each customer so that the finished product exactly meets the customer's specifications.This commonly means unique designs,special fabrics,and high levels of manufacturing quality.In addition,Gordon believes that a key competitive edge it has over other competitors is that it has an outstanding design staff that is able to work with customers to come up with product designs that go beyond the customer's expectations. Required: What is the competitive strategy for Gordon Manufacturing? Explain your answer in two or three sentences.

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The decline of the U.S.dollar relative to other currencies has caused firms outside the U.S. ,such as BMW and Volkswagen to:

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A local pharmaceutical firm has just announced its discovery of a revolutionary new drug for dieting.However,due to its deteriorating relationship with its union,the unionized portions of the company's employees have threatened to strike.In addition,the company's stock has started to drop due to the firm's difficulty in paying off some of its debt.In this example,what was the firm's core competency(ies)?

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Over the past several years it has become increasingly important for firms to improve achievement towards their social and environmental responsibilities.What is the best way the management accountant can help the firm improve on sustainability?

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Patagonia,maker of clothing and gear for outdoor enthusiasts,is very conscious of sustainability issues.The company chose not to produce a product because:

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Some of the indicators of a growing concern for sustainability include:

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Which of the following is not a key benefit of the balanced scorecard (BSC)?

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Which one of the following critical success customer factors is best measured by warranty expense?

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The balanced scorecard:

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Using value-chain analysis,a firm can develop a competitive advantage by specifically looking for ways to:

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To increase profitability,technology companies such as IBM have shifted their strategic focus toward:

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