Question 1

Which group of stakeholders' primary interests include adhering to regulations/laws, increasing employment, and ethical taxation reporting?

Accepted Answer

A) Partners/Suppliers 
B) Shareholders/Investors 
C) Community 
D) Government 
A) Partners/Suppliers 
B) Shareholders/Investors 
C) Community 
D) Government

Question 2

Which of the following decisions does a firm need to make as soon as it has identified the activities from the value chain that are bringing the highest added value to their customers?

Accepted Answer

A) Target high value-adding activities to further enhance their value. 
B) Target low value-adding activities to increase their value. 
C) Perform some combination of the two. 
D) All of these. 
A) Target high value-adding activities to further enhance their value. 
B) Target low value-adding activities to increase their value. 
C) Perform some combination of the two. 
D) All of these.

Question 3

FedEx created a first-mover advantage by developing its customer self-service software, which allows people to request parcel pickups, print mailing slips, and track parcels online.

Accepted Answer

A) True 
 B)False

Question 4

Which group of stakeholders' primary interests include fair compensation, job security, and ethical conduct/treatment?

Accepted Answer

A) Employees 
B) Shareholders/Investors 
C) Community 
D) Customers 
A) Employees 
B) Shareholders/Investors 
C) Community 
D) Customers

Question 5

Which group of stakeholders' primary interests include exceptional customer service, high-quality products, and ethical dealings?

Accepted Answer

A) Partners/Suppliers 
B) Shareholders/Investors 
C) Community 
D) Customers 
A) Partners/Suppliers 
B) Shareholders/Investors 
C) Community 
D) Customers

Question 6

The banking industry has implemented several competitive advantages including ATM's, online bill pay services, and electronic statements.Of course, these competitive advantages were quickly duplicated by any competitor that wanted to remain in the banking industry.These were all examples of ___________ competitive advantages.

Accepted Answer

A) Acquiring new technology products and services 
B) Hiring new employees 
C) Reducing expenses 
D) Gaining invaluable feedback from customers 
A) Acquiring new technology products and services 
B) Hiring new employees 
C) Reducing expenses 
D) Gaining invaluable feedback from customers

Which group of stakeholders' primary interests include adhering to regulations/laws, increasing employment, and ethical taxation reporting?

Which of the following decisions does a firm need to make as soon as it has identified the activities from the value chain that are bringing the highest added value to their customers?

FedEx created a first-mover advantage by developing its customer self-service software, which allows people to request parcel pickups, print mailing slips, and track parcels online.

Which group of stakeholders' primary interests include fair compensation, job security, and ethical conduct/treatment?

Which group of stakeholders' primary interests include exceptional customer service, high-quality products, and ethical dealings?

Business Driven Technology

Strategic Initiatives for Implementing Competitive Advantages

Measuring the Success of Strategic Initiatives

Organizational Structures That Support Strategic Initiatives

Valuing and Storing Organizational Information Databases

Accessing Organizational Information Data Warehouses

Understanding Big Data and Its Impact on Business

Enabling the Organization Decision Making

Extending the Organization Supply Chain Management

Building a Customer-Centric Organization Customer Relationship Management

Integrating the Organization From End to End Enterprise Resource Planning

Creating Innovative Organizations

E-business

Creating Collaborative Partnerships

Integrating Wireless Technology in Business

Developing Software to Streamline Operations

Methodologies for Supporting Agile Organizations

Managing Organizational Projects

B: Extension: A Business Basics

B: Extension: A Business Process

B: Extension: A Hardware and Software Basics

B: Extension: A Mis Infrastructures

B: Extension: A Networks and Telecommunications

B: Extension: A Information Security

B: Extension: A Ethics

B: Extension: A Operations Management

B: Extension: A Sustainable Mis Infrastructures

B: Extension: A Business Intelligence

B: Extension: A Global Information Systems

B: Extension: A Global Trends

Filters

Exam 2: Identifying Competitive Advantages

Which group of stakeholders' primary interests include adhering to regulations/laws, increasing employment, and ethical taxation reporting?

Which of the following decisions does a firm need to make as soon as it has identified the activities from the value chain that are bringing the highest added value to their customers?

FedEx created a first-mover advantage by developing its customer self-service software, which allows people to request parcel pickups, print mailing slips, and track parcels online.

Which group of stakeholders' primary interests include fair compensation, job security, and ethical conduct/treatment?

Which group of stakeholders' primary interests include exceptional customer service, high-quality products, and ethical dealings?

Business Driven Technology

Strategic Initiatives for Implementing Competitive Advantages

Measuring the Success of Strategic Initiatives

Organizational Structures That Support Strategic Initiatives

Valuing and Storing Organizational Information Databases

Accessing Organizational Information Data Warehouses

Understanding Big Data and Its Impact on Business

Enabling the Organization Decision Making

Extending the Organization Supply Chain Management

Building a Customer-Centric Organization Customer Relationship Management

Integrating the Organization From End to End Enterprise Resource Planning

Creating Innovative Organizations

E-business

Creating Collaborative Partnerships

Integrating Wireless Technology in Business

Developing Software to Streamline Operations

Methodologies for Supporting Agile Organizations

Managing Organizational Projects

B: Extension: A Business Basics

B: Extension: A Business Process

B: Extension: A Hardware and Software Basics

B: Extension: A Mis Infrastructures

B: Extension: A Networks and Telecommunications

B: Extension: A Information Security

B: Extension: A Ethics

B: Extension: A Operations Management

B: Extension: A Sustainable Mis Infrastructures

B: Extension: A Business Intelligence

B: Extension: A Global Information Systems

B: Extension: A Global Trends

Filters