Question 1

Which of the following is not a factor of production when creating goods and services?

Accepted Answer

A) Entrepreneurship 
B) Capital 
C) Knowledge 
D) Manufacturing 
A) Entrepreneurship 
B) Capital 
C) Knowledge 
D) Manufacturing D

Question 2

A transformation process is often referred to as the technical core, especially in a manufacturing organization and is the actual conversion of inputs to outputs.

Accepted Answer

A) True 
 B)False  True

Question 3

Which of the following activities is within the scope of OM?

Accepted Answer

A) Forecasting 
B) Motivating employees 
C) Scheduling 
D) All of these 
A) Forecasting 
B) Motivating employees 
C) Scheduling 
D) All of these D

Question 4

What focuses on long-range planning such as plant size, location, and type of process to be used?

Accepted Answer

A) Strategic planning 
B) Tactical planning 
C) Operational planning and control 
D) None of these 
A) Strategic planning 
B) Tactical planning 
C) Operational planning and control 
D) None of these

Question 5

What is the creation of goods and services using the factors of production including land, labor, capital, entrepreneurship, and knowledge?

Accepted Answer

A) Operations Management 
B) Production Management 
C) Transformation process 
D) Production 
A) Operations Management 
B) Production Management 
C) Transformation process 
D) Production

Question 6

Which type of operational planning uses global inventory management systems?

Accepted Answer

A) Strategic planning 
B) Tactical planning 
C) Operational planning and control 
D) All of these depending on the industry 
A) Strategic planning 
B) Tactical planning 
C) Operational planning and control 
D) All of these depending on the industry

Question 7

Which of the following is one of the five key competitive priorities?

Accepted Answer

A) Cost 
B) Capacity 
C) Inventory 
D) All of these 
A) Cost 
B) Capacity 
C) Inventory 
D) All of these

Question 8

Which type of operational planning uses inventory management and control systems?

Accepted Answer

A) Strategic planning 
B) Tactical planning 
C) Operational planning and control 
D) All of these depending on the industry 
A) Strategic planning 
B) Tactical planning 
C) Operational planning and control 
D) All of these depending on the industry

Question 9

Which type of operational planning uses distribution management systems?

Accepted Answer

A) Strategic planning 
B) Tactical planning 
C) Operational planning and control 
D) All of these depending on the industry 
A) Strategic planning 
B) Tactical planning 
C) Operational planning and control 
D) All of these depending on the industry

Question 10

Which of the following activities is not within the scope of OM?

Accepted Answer

A) Locating facilities 
B) Training employees 
C) Transportation planning 
D) Capacity planning 
A) Locating facilities 
B) Training employees 
C) Transportation planning 
D) Capacity planning

Question 11

Distribution management systems coordinate the process of transporting materials from a manufacturer to distribution centers to the final customers.

Accepted Answer

A) True 
 B)False

Question 12

Describe the five characteristics of competitive priorities.

Accepted Answer

The key to developing a competitive OM s

Question 13

What is often referred to as the technical core and is the actual conversion of inputs to outputs?

Accepted Answer

A) Operations Management 
B) Production Management 
C) Transformation process 
D) Production 
A) Operations Management 
B) Production Management 
C) Transformation process 
D) Production

Question 14

OM information systems can answer all of the following questions, except:

Accepted Answer

A) What resources will be needed? 
B) Where the funding will come from to support the effort? 
C) When each resource will be needed? 
D) Who will perform the work? 
A) What resources will be needed? 
B) Where the funding will come from to support the effort? 
C) When each resource will be needed? 
D) Who will perform the work?

Question 15

Value added is the term used to describe the difference between the cost of inputs and the value of price of outputs.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following is an example of goods or services?

Accepted Answer

A) Dental/Medical Records 
B) DVDs 
C) Downloadable MP3s 
D) All of these 
A) Dental/Medical Records 
B) DVDs 
C) Downloadable MP3s 
D) All of these

Question 17

Which modern quality control standard is a framework of best practices in managing, measuring, and monitoring software development processes?

Accepted Answer

A) Six sigma quality 
B) Malcolm Baldrige National Quality Awards 
C) CMMI 
D) ISO 14000 
A) Six sigma quality 
B) Malcolm Baldrige National Quality Awards 
C) CMMI 
D) ISO 14000

Question 18

Six sigma qualities goal is to detect potential problems to prevent their occurrence and produce no more than 3.4 defects per million opportunities.

Accepted Answer

A) True 
 B)False

Question 19

What describes all of the activities managers do to help companies create goods?

Accepted Answer

A) Operations Management 
B) Production Management 
C) Transformation process 
D) Production 
A) Operations Management 
B) Production Management 
C) Transformation process 
D) Production

Question 20

Which of the following refers to value added?

Accepted Answer

A) Describes the difference between the cost of outputs and the value of price of inputs 
B) Describe the similarities between the cost of inputs and the value of price of outputs 
C) Describes the difference between the cost of inputs and the value of price of outputs 
D) Any of the above depending on the situation 
A) Describes the difference between the cost of outputs and the value of price of inputs 
B) Describe the similarities between the cost of inputs and the value of price of outputs 
C) Describes the difference between the cost of inputs and the value of price of outputs 
D) Any of the above depending on the situation

Exam 28: B: Extension: A Operations Management

Which of the following is not a factor of production when creating goods and services?

A transformation process is often referred to as the technical core, especially in a manufacturing organization and is the actual conversion of inputs to outputs.

Which of the following activities is within the scope of OM?

What focuses on long-range planning such as plant size, location, and type of process to be used?

What is the creation of goods and services using the factors of production including land, labor, capital, entrepreneurship, and knowledge?

Which type of operational planning uses global inventory management systems?

Which of the following is one of the five key competitive priorities?

Which type of operational planning uses inventory management and control systems?

Which type of operational planning uses distribution management systems?

Which of the following activities is not within the scope of OM?

Distribution management systems coordinate the process of transporting materials from a manufacturer to distribution centers to the final customers.

Describe the five characteristics of competitive priorities.

What is often referred to as the technical core and is the actual conversion of inputs to outputs?

OM information systems can answer all of the following questions, except:

Value added is the term used to describe the difference between the cost of inputs and the value of price of outputs.

Which of the following is an example of goods or services?

Which modern quality control standard is a framework of best practices in managing, measuring, and monitoring software development processes?

Six sigma qualities goal is to detect potential problems to prevent their occurrence and produce no more than 3.4 defects per million opportunities.

What describes all of the activities managers do to help companies create goods?

Which of the following refers to value added?

Business Driven Technology

Identifying Competitive Advantages

Strategic Initiatives for Implementing Competitive Advantages

Measuring the Success of Strategic Initiatives

Organizational Structures That Support Strategic Initiatives

Valuing and Storing Organizational Information Databases

Accessing Organizational Information Data Warehouses

Understanding Big Data and Its Impact on Business

Enabling the Organization Decision Making

Extending the Organization Supply Chain Management

Building a Customer-Centric Organization Customer Relationship Management

Integrating the Organization From End to End Enterprise Resource Planning

Creating Innovative Organizations

E-business

Creating Collaborative Partnerships

Integrating Wireless Technology in Business

Developing Software to Streamline Operations

Methodologies for Supporting Agile Organizations

Managing Organizational Projects

B: Extension: A Business Basics

B: Extension: A Business Process

B: Extension: A Hardware and Software Basics

B: Extension: A Mis Infrastructures

B: Extension: A Networks and Telecommunications

B: Extension: A Information Security

B: Extension: A Ethics

B: Extension: A Sustainable Mis Infrastructures

B: Extension: A Business Intelligence

B: Extension: A Global Information Systems

B: Extension: A Global Trends

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