Question 1

Which of the following represents the five focus areas from the IT Governance Institute?

Accepted Answer

A) Strategic alignment, IT management, performance management, service delivery, product delivery. 
B) Resource alignment, resource management, resource management, supply management, value delivery. 
C) Strategic alignment, risk management, performance measures, resource management, value delivery. 
D) IT alignment, risk strategy, performance architecture, service delivery, value delivery. 
A) Strategic alignment, IT management, performance management, service delivery, product delivery. 
B) Resource alignment, resource management, resource management, supply management, value delivery. 
C) Strategic alignment, risk management, performance measures, resource management, value delivery. 
D) IT alignment, risk strategy, performance architecture, service delivery, value delivery.

Question 2

Explain the cultural, political, and geoeconomic challenges facing global businesses.

Accepted Answer

Cultural business challenges include dif

Question 3

Explain the many different global information issues an organization might encounter as it conducts business abroad.

Accepted Answer

For many years, global data access issue

Question 4

In which of the following countries is Internet access banned or subject to tight limitation through government-controlled ISPs?

Accepted Answer

A) Burma 
B) Libya 
C) Syria 
D) All of these 
A) Burma 
B) Libya 
C) Syria 
D) All of these

Question 5

What clearly dominates as the primary problem hindering international telecommunication issues as reported by IT executives at 300 Fortune 500 multinational companies?

Accepted Answer

A) Economic issues 
B) Political issues 
C) Technology issues 
D) All of these 
A) Economic issues 
B) Political issues 
C) Technology issues 
D) All of these

Question 6

Which company created several different websites to respond to sensitive cultural differences?

Accepted Answer

A) PIPEDA 
B) Pfizer 
C) McDonalds 
D) All of these 
A) PIPEDA 
B) Pfizer 
C) McDonalds 
D) All of these

Question 7

What is a framework provided by the government of the United Kingdom and offers eight sets of management procedures?

Accepted Answer

A) CoBIT Information Systems Audit and Control Association 
B) Information Technology Infrastructure Library 
C) Committee of Sponsoring Organizations 
D) Capability Maturity Model Integration Method 
A) CoBIT Information Systems Audit and Control Association 
B) Information Technology Infrastructure Library 
C) Committee of Sponsoring Organizations 
D) Capability Maturity Model Integration Method

Question 8

An organization processing personal data of a person living in the EU must comply with which of the following principles?

Accepted Answer

A) Processed for extended purposes. 
B) Adequate, relevant, and not excessive. 
C) Processed without the accordance of data subject's rights. 
D) All of these. 
A) Processed for extended purposes. 
B) Adequate, relevant, and not excessive. 
C) Processed without the accordance of data subject's rights. 
D) All of these.

Question 9

Which of the following describes the benefits of IT governance?

Accepted Answer

A) Places structure around how organizations align IT strategy with business strategy. 
B) Ensures companies stay on track to achieve their strategies and goals. 
C) Implements good ways to measure IT's performance. 
D) All of these. 
A) Places structure around how organizations align IT strategy with business strategy. 
B) Ensures companies stay on track to achieve their strategies and goals. 
C) Implements good ways to measure IT's performance. 
D) All of these.

Question 10

Compliance is a method or system of government for management or control.

Accepted Answer

A) True 
 B)False

Question 11

What are the factors included in the global operations and resources category of global IT business drivers?

Accepted Answer

A) Common equipment, facilities, assembly processes, and people are shared by a global company, and IT can track shared resources. 
B) The knowledge and expertise of colleagues in a global company can only be accessed, shared, and organized by global IT systems. 
C) Customers who travel anywhere or companies with global operations and global IT systems help provide fast, convenient, homogeneous service. 
D) Products are the same worldwide and global IT can help manage worldwide marketing, sales, and quality control. 
A) Common equipment, facilities, assembly processes, and people are shared by a global company, and IT can track shared resources. 
B) The knowledge and expertise of colleagues in a global company can only be accessed, shared, and organized by global IT systems. 
C) Customers who travel anywhere or companies with global operations and global IT systems help provide fast, convenient, homogeneous service. 
D) Products are the same worldwide and global IT can help manage worldwide marketing, sales, and quality control.

Question 12

Which of the following is not one of the five focus areas from the IT Governance Institute?

Accepted Answer

A) Strategic alignment 
B) Risk management 
C) Performance measures 
D) Product delivery 
A) Strategic alignment 
B) Risk management 
C) Performance measures 
D) Product delivery

Question 13

What are the four global IT business drivers that should be included in all global IT business strategies?

Accepted Answer

A) Global customers, global products, global pricing, global supply 
B) Global partners, global pricing, global operations, global resources 
C) Global suppliers, global pricing, global operations, global collaboration 
D) Global customers, global products, global operations and resources, global collaboration 
A) Global customers, global products, global pricing, global supply 
B) Global partners, global pricing, global operations, global resources 
C) Global suppliers, global pricing, global operations, global collaboration 
D) Global customers, global products, global operations and resources, global collaboration

Question 14

Which act protects the privacy of personal information of American children under 13 years of age?

Accepted Answer

A) HIPAA 
B) COPPA 
C) CIPPA 
D) All of these 
A) HIPAA 
B) COPPA 
C) CIPPA 
D) All of these

Question 15

What are the factors included in the global products category of global IT business drivers?

Accepted Answer

A) Common equipment, facilities, assembly processes, and people are shared by a global company, and IT can track shared resources. 
B) The knowledge and expertise of colleagues in a global company can only be accessed, shared, and organized by global IT systems. 
C) Customers who travel anywhere or companies with global operations and global IT systems help provide fast, convenient, homogeneous service. 
D) Products are the same worldwide and global IT can help manage worldwide marketing, sales, and quality control. 
A) Common equipment, facilities, assembly processes, and people are shared by a global company, and IT can track shared resources. 
B) The knowledge and expertise of colleagues in a global company can only be accessed, shared, and organized by global IT systems. 
C) Customers who travel anywhere or companies with global operations and global IT systems help provide fast, convenient, homogeneous service. 
D) Products are the same worldwide and global IT can help manage worldwide marketing, sales, and quality control.

Question 16

Which of the following is the key result of the highly publicized survey administered by the Institute for Citizen-Centered Services and the Institute for Public Administration in Canada?

Accepted Answer

A) A key driver that directly impacts online transactions is ease of finding information. 
B) Key drivers that directly impact online transactions are site navigation and visual appeal. 
C) Key drivers that directly impact online transactions are security and privacy. 
D) Key drivers that directly impact online transactions are access and sharing. 
A) A key driver that directly impacts online transactions is ease of finding information. 
B) Key drivers that directly impact online transactions are site navigation and visual appeal. 
C) Key drivers that directly impact online transactions are security and privacy. 
D) Key drivers that directly impact online transactions are access and sharing.

Question 17

What is a process improvement approach that contains 22 process areas created by a group from government, industry, and Carnegie Mellon's Software Engineering Institute?

Accepted Answer

A) CoBIT Information Systems Audit and Control Association 
B) Information Technology Infrastructure Library 
C) Committee of Sponsoring Organizations 
D) Capability Maturity Model Integration Method 
A) CoBIT Information Systems Audit and Control Association 
B) Information Technology Infrastructure Library 
C) Committee of Sponsoring Organizations 
D) Capability Maturity Model Integration Method

Question 18

Describe the four global IT business drivers that should be included in all IT strategies.

Accepted Answer

Global IT business strategies must inclu

Question 19

Managing global enterprise architectures is a key global IT challenge for the 21st century.What is included in the term global enterprise architectures?

Accepted Answer

A) Internet, intranet, economics, and politics 
B) Internet, intranet, extranet, and other telecommunication networks 
C) Internet, extranet, regulatory, and compliance 
D) All of these 
A) Internet, intranet, economics, and politics 
B) Internet, intranet, extranet, and other telecommunication networks 
C) Internet, extranet, regulatory, and compliance 
D) All of these

Question 20

Which of the following is a US-EU data privacy requirement?

Accepted Answer

A) Access for consumers to their information. 
B) Adequate security, data integrity, and enforcement provisions. 
C) Notice of purpose and use of data collected. 
D) All of these. 
A) Access for consumers to their information. 
B) Adequate security, data integrity, and enforcement provisions. 
C) Notice of purpose and use of data collected. 
D) All of these.

Exam 31: B: Extension: A Global Information Systems

Which of the following represents the five focus areas from the IT Governance Institute?

Explain the cultural, political, and geoeconomic challenges facing global businesses.

Explain the many different global information issues an organization might encounter as it conducts business abroad.

In which of the following countries is Internet access banned or subject to tight limitation through government-controlled ISPs?

What clearly dominates as the primary problem hindering international telecommunication issues as reported by IT executives at 300 Fortune 500 multinational companies?

Which company created several different websites to respond to sensitive cultural differences?

What is a framework provided by the government of the United Kingdom and offers eight sets of management procedures?

An organization processing personal data of a person living in the EU must comply with which of the following principles?

Which of the following describes the benefits of IT governance?

Compliance is a method or system of government for management or control.

What are the factors included in the global operations and resources category of global IT business drivers?

Which of the following is not one of the five focus areas from the IT Governance Institute?

What are the four global IT business drivers that should be included in all global IT business strategies?

Which act protects the privacy of personal information of American children under 13 years of age?

What are the factors included in the global products category of global IT business drivers?

Which of the following is the key result of the highly publicized survey administered by the Institute for Citizen-Centered Services and the Institute for Public Administration in Canada?

What is a process improvement approach that contains 22 process areas created by a group from government, industry, and Carnegie Mellon's Software Engineering Institute?

Describe the four global IT business drivers that should be included in all IT strategies.

Managing global enterprise architectures is a key global IT challenge for the 21st century.What is included in the term global enterprise architectures?

Which of the following is a US-EU data privacy requirement?

Business Driven Technology

Identifying Competitive Advantages

Strategic Initiatives for Implementing Competitive Advantages

Measuring the Success of Strategic Initiatives

Organizational Structures That Support Strategic Initiatives

Valuing and Storing Organizational Information Databases

Accessing Organizational Information Data Warehouses

Understanding Big Data and Its Impact on Business

Enabling the Organization Decision Making

Extending the Organization Supply Chain Management

Building a Customer-Centric Organization Customer Relationship Management

Integrating the Organization From End to End Enterprise Resource Planning

Creating Innovative Organizations

E-business

Creating Collaborative Partnerships

Integrating Wireless Technology in Business

Developing Software to Streamline Operations

Methodologies for Supporting Agile Organizations

Managing Organizational Projects

B: Extension: A Business Basics

B: Extension: A Business Process

B: Extension: A Hardware and Software Basics

B: Extension: A Mis Infrastructures

B: Extension: A Networks and Telecommunications

B: Extension: A Information Security

B: Extension: A Ethics

B: Extension: A Operations Management

B: Extension: A Sustainable Mis Infrastructures

B: Extension: A Business Intelligence

B: Extension: A Global Trends

Filters

Managing global enterprise architectures is a key global IT challenge for the 21^st century.What is included in the term global enterprise architectures?