Question 1

What focuses on producing goods and services as efficiently as possible within the strategic plan?

Accepted Answer

A) Strategic planning 
B) Tactical planning 
C) Operational planning and control 
D) None of these 
A) Strategic planning 
B) Tactical planning 
C) Operational planning and control 
D) None of these

Question 2

Which type of operational planning uses materials requirement planning systems?

Accepted Answer

A) Strategic planning 
B) Tactical planning 
C) Operational planning and control 
D) All of these depending on the industry 
A) Strategic planning 
B) Tactical planning 
C) Operational planning and control 
D) All of these depending on the industry

Question 3

Production is the creation of goods and services using the factors of production: land, labor, capital, entrepreneurship, and knowledge.

Accepted Answer

A) True 
 B)False

Question 4

What uses sales forecasts to make sure that needed parts and materials are available at the right time and place in a specific company?

Accepted Answer

A) Transportation planning system 
B) Distribution management system 
C) Inventory management and control system 
D) Materials requirement planning system 
A) Transportation planning system 
B) Distribution management system 
C) Inventory management and control system 
D) Materials requirement planning system

Question 5

Which modern quality control standard has the goal of detecting potential problems to prevent their occurrence and produce no more than 3.4 defects per million opportunities?

Accepted Answer

A) Six sigma quality 
B) Malcolm Baldrige National Quality Awards 
C) CMMI 
D) ISO 14000 
A) Six sigma quality 
B) Malcolm Baldrige National Quality Awards 
C) CMMI 
D) ISO 14000

Question 6

Which of the following describes the outcome of OM decisions?

Accepted Answer

A) Many possible alternatives. 
B) Have varying impacts on revenue. 
C) Have varying impacts on expenses. 
D) All of these. 
A) Many possible alternatives. 
B) Have varying impacts on revenue. 
C) Have varying impacts on expenses. 
D) All of these.

Question 7

What is the management of systems or processes that convert or transform resources into goods and services?

Accepted Answer

A) Operations Management 
B) Production Management 
C) Transformation process 
D) Production 
A) Operations Management 
B) Production Management 
C) Transformation process 
D) Production

Question 8

Describe the correlation between operations management and information technology.

Accepted Answer

Managers can use IT to heavily influence

Question 9

Which of the following represents the five key competitive priorities?

Accepted Answer

A) Cost, capacity, delivery, flexibility, inventory 
B) Cost, quality, delivery, flexibility, service 
C) Cost, quality, transportation, inventory, capacity 
D) Cost, delivery, flexibility, inventory, capacity 
A) Cost, capacity, delivery, flexibility, inventory 
B) Cost, quality, delivery, flexibility, service 
C) Cost, quality, transportation, inventory, capacity 
D) Cost, delivery, flexibility, inventory, capacity

Question 10

Which of the following statements is true?

Accepted Answer

A) Companies produce goods only without services. 
B) Companies produce services only without goods. 
C) Companies typically sell product packages, with a combination of goods and services. 
D) None of these. 
A) Companies produce goods only without services. 
B) Companies produce services only without goods. 
C) Companies typically sell product packages, with a combination of goods and services. 
D) None of these.

Question 11

Explain operations management's role in business.

Accepted Answer

The scope of OM ranges across the organi

Question 12

Define the term operations management.

Accepted Answer

Operations management (OM) is the manage

Question 13

Tactical planning focuses on long-range planning such as plant size, location, and type of process to be used.

Accepted Answer

A) True 
 B)False

Question 14

CMMI stands for the Capability Matrix Modeling Integrity framework.

Accepted Answer

A) True 
 B)False

Question 15

When does OM primarily increase value added?

Accepted Answer

A) During the input process. 
B) During the transformation process. 
C) During the output process. 
D) None of these. 
A) During the input process. 
B) During the transformation process. 
C) During the output process. 
D) None of these.

Question 16

Which of the following is not a type of operational planning?

Accepted Answer

A) Strategic planning 
B) Transformation planning 
C) Tactical planning 
D) Operational planning and control 
A) Strategic planning 
B) Transformation planning 
C) Tactical planning 
D) Operational planning and control

Question 17

Which company uses package flow information systems at each location to cut truck delivery travel by more than 100 million miles each year?

Accepted Answer

A) UPS 
B) Trek Bike Manufacturer 
C) Frontier Airlines 
D) None of these 
A) UPS 
B) Trek Bike Manufacturer 
C) Frontier Airlines 
D) None of these

Question 18

The scope of OM ranges across the organization and includes many interrelated activities, such as forecasting, planning capacity, scheduling, managing inventories, assuring quality, motivating employees, deciding where to locate facilities, and more.

Accepted Answer

A) True 
 B)False

Question 19

What deals with the day-to-day procedures for performing work, including scheduling, inventory, and process management?

Accepted Answer

A) Strategic planning 
B) Tactical planning 
C) Operational planning and control 
D) None of these 
A) Strategic planning 
B) Tactical planning 
C) Operational planning and control 
D) None of these

Question 20

Which of the following is not one of the modern quality control standards?

Accepted Answer

A) Six sigma quality 
B) Malcolm Baldrige National Quality Awards 
C) ISO 100 
D) ISO 14000 
A) Six sigma quality 
B) Malcolm Baldrige National Quality Awards 
C) ISO 100 
D) ISO 14000

Exam 28: B: Extension: A Operations Management

What focuses on producing goods and services as efficiently as possible within the strategic plan?

Which type of operational planning uses materials requirement planning systems?

Production is the creation of goods and services using the factors of production: land, labor, capital, entrepreneurship, and knowledge.

What uses sales forecasts to make sure that needed parts and materials are available at the right time and place in a specific company?

Which modern quality control standard has the goal of detecting potential problems to prevent their occurrence and produce no more than 3.4 defects per million opportunities?

Which of the following describes the outcome of OM decisions?

What is the management of systems or processes that convert or transform resources into goods and services?

Describe the correlation between operations management and information technology.

Which of the following represents the five key competitive priorities?

Which of the following statements is true?

Explain operations management's role in business.

Define the term operations management.

Tactical planning focuses on long-range planning such as plant size, location, and type of process to be used.

CMMI stands for the Capability Matrix Modeling Integrity framework.

When does OM primarily increase value added?

Which of the following is not a type of operational planning?

Which company uses package flow information systems at each location to cut truck delivery travel by more than 100 million miles each year?

The scope of OM ranges across the organization and includes many interrelated activities, such as forecasting, planning capacity, scheduling, managing inventories, assuring quality, motivating employees, deciding where to locate facilities, and more.

What deals with the day-to-day procedures for performing work, including scheduling, inventory, and process management?

Which of the following is not one of the modern quality control standards?

Business Driven Technology

Identifying Competitive Advantages

Strategic Initiatives for Implementing Competitive Advantages

Measuring the Success of Strategic Initiatives

Organizational Structures That Support Strategic Initiatives

Valuing and Storing Organizational Information Databases

Accessing Organizational Information Data Warehouses

Understanding Big Data and Its Impact on Business

Enabling the Organization Decision Making

Extending the Organization Supply Chain Management

Building a Customer-Centric Organization Customer Relationship Management

Integrating the Organization From End to End Enterprise Resource Planning

Creating Innovative Organizations

E-business

Creating Collaborative Partnerships

Integrating Wireless Technology in Business

Developing Software to Streamline Operations

Methodologies for Supporting Agile Organizations

Managing Organizational Projects

B: Extension: A Business Basics

B: Extension: A Business Process

B: Extension: A Hardware and Software Basics

B: Extension: A Mis Infrastructures

B: Extension: A Networks and Telecommunications

B: Extension: A Information Security

B: Extension: A Ethics

B: Extension: A Sustainable Mis Infrastructures

B: Extension: A Business Intelligence

B: Extension: A Global Information Systems

B: Extension: A Global Trends

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