Question 1

According to researcher Stacy Blake-Beard who studies mentoring across identity groups,_____.

Accepted Answer

A)  protégés should primarily look for mentors who share their same identity groups (e.g.,race,gender,nationality,etc.) 
B)  mentors and protégés should look below surface differences and identify "deep level" similarities such as values,attitudes,knowledge and skills 
C)  past studies have found that attitude similarity has not been associated with higher group cohesiveness,satisfaction,performance ratings,and pay ratings. 
D)  attitude similarity is not a "catalyst for communication." 
A)  protégés should primarily look for mentors who share their same identity groups (e.g.,race,gender,nationality,etc.) 
B)  mentors and protégés should look below surface differences and identify "deep level" similarities such as values,attitudes,knowledge and skills 
C)  past studies have found that attitude similarity has not been associated with higher group cohesiveness,satisfaction,performance ratings,and pay ratings. 
D)  attitude similarity is not a "catalyst for communication."

Question 2

As an employee,you can avoid being overly influenced by people in authority who may ask you to engage in immoral or unethical acts by _____.

Accepted Answer

A)  Preparing yourself to be ready to leave or expose an unethical or morally questionable situation 
B)  recognizing that you are responsible for your own behavior 
C)  being aware of your own attitudes toward authority 
D)  all of the above 
A)  Preparing yourself to be ready to leave or expose an unethical or morally questionable situation 
B)  recognizing that you are responsible for your own behavior 
C)  being aware of your own attitudes toward authority 
D)  all of the above

Question 3

Research shows that people who use ingratiation tend to _____.

Accepted Answer

A)  receive more favorable performance evaluations 
B)  receive less favorable performance evaluations 
C)  be less liked by their boss 
D)  none of the above 
A)  receive more favorable performance evaluations 
B)  receive less favorable performance evaluations 
C)  be less liked by their boss 
D)  none of the above

Question 4

Compared to strong ties,"weak ties" are less relevant to successful careers.

Accepted Answer

A) True 
 B)False

Question 5

In the Situational Leadership model,Paul Hersey and Ken Blanchard advise managers to focus on three criteria. Which of the following is not one of those criteria?

Accepted Answer

A)  leadership style 
B)  employee readiness 
C)  task characteristics 
D)  level in hierarchy 
A)  leadership style 
B)  employee readiness 
C)  task characteristics 
D)  level in hierarchy

Question 6

According to a survey done by the Gallup Organization,employees who believe their organizations inspire and enable them to do their best work are more likely to answer "yes" to which of the following statements?

Accepted Answer

A)  Do I know what is expected of me at work? 
B)  Am I free to do whatever I want to do at work? 
C)  Will I get a promotion within the next 6 months? 
D)  a and b above 
A)  Do I know what is expected of me at work? 
B)  Am I free to do whatever I want to do at work? 
C)  Will I get a promotion within the next 6 months? 
D)  a and b above

Question 7

According to researcher Gretchen Spreitzer,as a manager,you should do all of the following to inspire feelings of empowerment in your employees except _____.

Accepted Answer

A)  Give employees access to information 
B)  Seek out your employees' opinions and use those opinions in decision-making 
C)  Give employees access to abundant resources 
D)  Establish clear goals and boundaries 
A)  Give employees access to information 
B)  Seek out your employees' opinions and use those opinions in decision-making 
C)  Give employees access to abundant resources 
D)  Establish clear goals and boundaries

Question 8

People at lower,middle,and upper levels of the hierarchy all have sources of power.

Accepted Answer

A) True 
 B)False

Question 9

Stanley Milgram and other researchers found that all of the following were likely to increase obedience to authority except _____.

Accepted Answer

A)  assumption of personal responsibility 
B)  emphasis on the technical rather than human aspects of the interactions 
C)  trappings of legitimacy 
D)  closeness to the authority figure 
A)  assumption of personal responsibility 
B)  emphasis on the technical rather than human aspects of the interactions 
C)  trappings of legitimacy 
D)  closeness to the authority figure

Question 10

According to researcher Harry Levinson,abrasive bosses are often very capable,action-oriented,and achievement driven.

Accepted Answer

A) True 
 B)False

Question 11

Effective mentors help their protégés by providing ______.

Accepted Answer

A)  instrumental support 
B)  psychological support 
C)  both a and b 
D)  none of the above 
A)  instrumental support 
B)  psychological support 
C)  both a and b 
D)  none of the above

Question 12

Toby has just started supervising Eloise,when he realizes there are going to be some problems. Any time Toby asks Eloise to do something,she does the exact opposite. Recently,Toby found out that Eloise has frequently made comment like,"Toby doesn't know what he's doing - he should just stay out of our way. Frankly,I've never had a boss who knew anything." According to researchers Bill Kahn and Kathy Kram,Eloise is most likely to have _____ orientation toward authority.

Accepted Answer

A)  interdependent 
B)  dependent 
C)  counterdependent (Applied,Difficult) 
D)  none of the above 
A)  interdependent 
B)  dependent 
C)  counterdependent (Applied,Difficult) 
D)  none of the above

Question 13

When an employee is unwilling and unable to do a task independently,which style should be used?

Accepted Answer

A)  telling 
B)  persuading 
C)  participating 
D)  delegating 
A)  telling 
B)  persuading 
C)  participating 
D)  delegating

Question 14

Describe what empowerment is and the four beliefs that empowered employees have (based on the research of Gretchen Spreitzer and Robert Quinn).

Accepted Answer

There is a lot of talk about empowerment

Question 15

Fran manager has two direct reports,Harry and Sally. If Fran is using the Situational Leadership model,Fran will _____.

Accepted Answer

A)  always use the same style with both Harry and Sally to show fairness 
B)  use the leadership style that he/she excels at so that Harry and Sally can predict their boss's behavior 
C)  change his or her style with both Harry and Sally,depending on circumstances 
D)  emphasize relationship-oriented behavior over task-oriented behavior overall 
A)  always use the same style with both Harry and Sally to show fairness 
B)  use the leadership style that he/she excels at so that Harry and Sally can predict their boss's behavior 
C)  change his or her style with both Harry and Sally,depending on circumstances 
D)  emphasize relationship-oriented behavior over task-oriented behavior overall

Question 16

A manager should use a "persuading" style under which of these circumstances?

Accepted Answer

A)  The employee is both willing and able to perform a particular task independently with no input or follow-up needed or wanted from the manager. 
B)  The employee is proficient at a particular task,but is still dependent on the manager for psychological support. 
C)  The employee still needs technical support and follow-up,but is gaining in ability and motivation. 
D)  The employee is not willing and able to do a particular task independently. 
A)  The employee is both willing and able to perform a particular task independently with no input or follow-up needed or wanted from the manager. 
B)  The employee is proficient at a particular task,but is still dependent on the manager for psychological support. 
C)  The employee still needs technical support and follow-up,but is gaining in ability and motivation. 
D)  The employee is not willing and able to do a particular task independently.

Question 17

You are familiar with the Denison Leadership Development Model,and so far,it has been working well for you. To date,you have communicated a clear vision to your employees,and given them clear policies and norms. According to Denison,what else do you need to do in order to be an effective manager?

Accepted Answer

A)  encourage employee involvement 
B)  promote adaptability 
C)  raise employees' salaries to reward them when they achieve 5% increases in productivity 
D)  both a and b 
A)  encourage employee involvement 
B)  promote adaptability 
C)  raise employees' salaries to reward them when they achieve 5% increases in productivity 
D)  both a and b

Question 18

Organizations that create cultures that inspire compassion depend on networks and relationships to provide the scale,scope,customization and speed of response required in times of need.

Accepted Answer

A) True 
 B)False

Question 19

A boss who views the authority relationship as built on mutual respect and responsibility is likely to be _____.

Accepted Answer

A)  interdependent in his/her orientation toward authority (Applied,Difficult) 
B)  dependent in his/her orientation toward authority 
C)  counterdependent in his/her orientation toward authority 
D)  none of the above 
A)  interdependent in his/her orientation toward authority (Applied,Difficult) 
B)  dependent in his/her orientation toward authority 
C)  counterdependent in his/her orientation toward authority 
D)  none of the above

Question 20

Jane is very loyal to her organization because it has an organizational culture that promotes compassion toward others,especially in times of need. Which of the following is not likely to be true in this organization?

Accepted Answer

A)  Values that support caring for others 
B)  Symbolic leadership and stories that express the importance of compassionate values 
C)  Networks and relationships that help acts of caretaking spread quickly when needed 
D)  All of the above inspire compassion in organizations 
A)  Values that support caring for others 
B)  Symbolic leadership and stories that express the importance of compassionate values 
C)  Networks and relationships that help acts of caretaking spread quickly when needed 
D)  All of the above inspire compassion in organizations

According to researcher Stacy Blake-Beard who studies mentoring across identity groups,_____.

As an employee,you can avoid being overly influenced by people in authority who may ask you to engage in immoral or unethical acts by _____.

Research shows that people who use ingratiation tend to _____.

Compared to strong ties,"weak ties" are less relevant to successful careers.

In the Situational Leadership model,Paul Hersey and Ken Blanchard advise managers to focus on three criteria. Which of the following is not one of those criteria?

According to a survey done by the Gallup Organization,employees who believe their organizations inspire and enable them to do their best work are more likely to answer "yes" to which of the following statements?

According to researcher Gretchen Spreitzer,as a manager,you should do all of the following to inspire feelings of empowerment in your employees except _____.

People at lower,middle,and upper levels of the hierarchy all have sources of power.

Stanley Milgram and other researchers found that all of the following were likely to increase obedience to authority except _____.

According to researcher Harry Levinson,abrasive bosses are often very capable,action-oriented,and achievement driven.

Effective mentors help their protégés by providing ______.

When an employee is unwilling and unable to do a task independently,which style should be used?

Describe what empowerment is and the four beliefs that empowered employees have (based on the research of Gretchen Spreitzer and Robert Quinn).

Fran manager has two direct reports,Harry and Sally. If Fran is using the Situational Leadership model,Fran will _____.

A manager should use a "persuading" style under which of these circumstances?

You are familiar with the Denison Leadership Development Model,and so far,it has been working well for you. To date,you have communicated a clear vision to your employees,and given them clear policies and norms. According to Denison,what else do you need to do in order to be an effective manager?

Organizations that create cultures that inspire compassion depend on networks and relationships to provide the scale,scope,customization and speed of response required in times of need.

A boss who views the authority relationship as built on mutual respect and responsibility is likely to be _____.

Jane is very loyal to her organization because it has an organizational culture that promotes compassion toward others,especially in times of need. Which of the following is not likely to be true in this organization?

What Predicts Success

Developing Self-Awareness

Building Trust

Communicating Effectively

Gaining and Using Sustainable, Ethical Power and Influence

Managing Cultural Diversity

Creating High-Performing Teams

Diverse Teams and Virtual Teams: Managing Differences and Distances

Crafting a Life: Your Guide to the Good Life

Filters

Exam 6: Managing Relationships With Your Direct Reports, bosses, and Peers

According to researcher Stacy Blake-Beard who studies mentoring across identity groups,_____.

As an employee,you can avoid being overly influenced by people in authority who may ask you to engage in immoral or unethical acts by _____.

Research shows that people who use ingratiation tend to _____.

Compared to strong ties,"weak ties" are less relevant to successful careers.

In the Situational Leadership model,Paul Hersey and Ken Blanchard advise managers to focus on three criteria. Which of the following is not one of those criteria?

According to a survey done by the Gallup Organization,employees who believe their organizations inspire and enable them to do their best work are more likely to answer "yes" to which of the following statements?

According to researcher Gretchen Spreitzer,as a manager,you should do all of the following to inspire feelings of empowerment in your employees except _____.

People at lower,middle,and upper levels of the hierarchy all have sources of power.

Stanley Milgram and other researchers found that all of the following were likely to increase obedience to authority except _____.

According to researcher Harry Levinson,abrasive bosses are often very capable,action-oriented,and achievement driven.

Effective mentors help their protégés by providing ______.

When an employee is unwilling and unable to do a task independently,which style should be used?

Describe what empowerment is and the four beliefs that empowered employees have (based on the research of Gretchen Spreitzer and Robert Quinn).

Fran manager has two direct reports,Harry and Sally. If Fran is using the Situational Leadership model,Fran will _____.

A manager should use a "persuading" style under which of these circumstances?

You are familiar with the Denison Leadership Development Model,and so far,it has been working well for you. To date,you have communicated a clear vision to your employees,and given them clear policies and norms. According to Denison,what else do you need to do in order to be an effective manager?

Organizations that create cultures that inspire compassion depend on networks and relationships to provide the scale,scope,customization and speed of response required in times of need.

A boss who views the authority relationship as built on mutual respect and responsibility is likely to be _____.

Jane is very loyal to her organization because it has an organizational culture that promotes compassion toward others,especially in times of need. Which of the following is not likely to be true in this organization?

What Predicts Success

Developing Self-Awareness

Building Trust

Communicating Effectively

Gaining and Using Sustainable, Ethical Power and Influence

Managing Cultural Diversity

Creating High-Performing Teams

Diverse Teams and Virtual Teams: Managing Differences and Distances

Crafting a Life: Your Guide to the Good Life

Filters