Question 1

_______________ are the potential for new business markets or innovative breakthroughs that might expand present markets.

Accepted Answer

The answer of _______________ are the potential for new business...

Question 2

BSC is a method for measuring a company's activities in terms of its vision and strategies. BSC is an acronym for _______________.

Accepted Answer

The answer of BSC is a method for measuring a...

Question 3

Which of the following is not considered one of the top ten enterprise resource planning challenges?

Accepted Answer

A)  Organizing the data 
B)  Getting end user buy-in 
C)  Dealing with multiple/international sites and partners 
D)  Moving to a new platform 
A)  Organizing the data 
B)  Getting end user buy-in 
C)  Dealing with multiple/international sites and partners 
D)  Moving to a new platform

Question 4

An applications architecture should include support for developing and maintaining inter-enterprise supply chain applications, integrated enterprise resource planning, and customer relationship management applications.

Accepted Answer

A) True 
 B)False

Question 5

Systems _______________ are consulting firms or other outside contractors who assume the responsibility for developing and implementing a new e-business application, including designing and leading its change management activities.

Accepted Answer

The answer of Systems _______________ are consulting firms or other...

Question 6

_______________ are core competencies and resources where a firm is a market or industry leader.

Accepted Answer

A)  Weaknesses 
B)  Opportunities 
C)  Threats 
D)  Strengths 
A)  Weaknesses 
B)  Opportunities 
C)  Threats 
D)  Strengths

Question 7

Implementing a new e-business application, such as customer relationship management might involve:

Accepted Answer

A)  Developing a change action plan 
B)  Assigning selected managers as change sponsors 
C)  Developing employee change teams 
D)  All of the choices are correct. 
A)  Developing a change action plan 
B)  Assigning selected managers as change sponsors 
C)  Developing employee change teams 
D)  All of the choices are correct.

Question 8

People factors have the highest level of difficulty and take the longest time to resolve of any dimension of change management.

Accepted Answer

A) True 
 B)False

Question 9

According to the text case, there are two basic types of IT risks.

Accepted Answer

A) True 
 B)False

Question 10

In a planning context, a virtual world is a microcosm of the real world.

Accepted Answer

A) True 
 B)False

Question 11

The _______________ model supplants, rather than replaces, existing physical business offices and call centers by using the Internet as a sales and service channel.

Accepted Answer

A)  self-service innovator 
B)  supply chain innovator 
C)  channel mastery 
D)  market creator 
A)  self-service innovator 
B)  supply chain innovator 
C)  channel mastery 
D)  market creator

Question 12

When personnel staff create a role-playing exercise to be used in a supervisory training, they are creating a _______________.

Accepted Answer

The answer of When personnel staff create a role-playing exercise...

Question 13

Many change management models include methods for performance measurement and financial incentives to get employees and stakeholders to cooperate with the changes that may be required.

Accepted Answer

A) True 
 B)False

Question 14

A _______________ is a conceptual framework that expresses the underlying economic logic and system that prove how a business can deliver value to customers at an appropriate cost and make money.

Accepted Answer

The answer of A _______________ is a conceptual framework that...

Question 15

Creating a role-playing exercise to be used in supervisory training is not the same as creating a microworld.

Accepted Answer

A) True 
 B)False

Question 16

Either the CEO or the CIO of a company must manage the development of complementary business and IT strategies in order meet its customer value and business value vision.

Accepted Answer

A) True 
 B)False

Question 17

All of the following are examples of questions that would be asked when establishing a "competition" strategic vision except:

Accepted Answer

A)  Who are our real competitors? 
B)  How are our competitor's priorities shifting? 
C)  What is our toughest competitor's business model? 
D)  Are our competitors potential partners, supplies, or customers in an e-business venture? 
A)  Who are our real competitors? 
B)  How are our competitor's priorities shifting? 
C)  What is our toughest competitor's business model? 
D)  Are our competitors potential partners, supplies, or customers in an e-business venture?

Question 18

A company that enters the _______________ quadrant of a strategic positioning matrix must capitalize on a high degree of customer and competitor connectivity and use of IT.

Accepted Answer

A)  global market penetration 
B)  product and service transformation 
C)  cost and efficiency improvements 
D)  performance improvement in business effectiveness 
A)  global market penetration 
B)  product and service transformation 
C)  cost and efficiency improvements 
D)  performance improvement in business effectiveness

Question 19

Which of the following is a question that would be asked when establishing a "value chain" strategic vision?

Accepted Answer

A)  Who are our customers? 
B)  How can we add value for the customer with e-business services? 
C)  Are our competitors potential partners, supplies, or customers in an e-business venture? 
D)  Who would be our supply chain partners? 
A)  Who are our customers? 
B)  How can we add value for the customer with e-business services? 
C)  Are our competitors potential partners, supplies, or customers in an e-business venture? 
D)  Who would be our supply chain partners?

Question 20

All of the following are examples of questions that would be asked when establishing an "understanding the customer" strategic vision except:

Accepted Answer

A)  Who are our customers? 
B)  How can we add value for the customer with e-business services? 
C)  How are our customers' priorities shifting? 
D)  Who should be our target customers? 
A)  Who are our customers? 
B)  How can we add value for the customer with e-business services? 
C)  How are our customers' priorities shifting? 
D)  Who should be our target customers?

_______________ are the potential for new business markets or innovative breakthroughs that might expand present markets.

BSC is a method for measuring a company's activities in terms of its vision and strategies. BSC is an acronym for _______________.

Which of the following is not considered one of the top ten enterprise resource planning challenges?

An applications architecture should include support for developing and maintaining inter-enterprise supply chain applications, integrated enterprise resource planning, and customer relationship management applications.

Systems _______________ are consulting firms or other outside contractors who assume the responsibility for developing and implementing a new e-business application, including designing and leading its change management activities.

_______________ are core competencies and resources where a firm is a market or industry leader.

Implementing a new e-business application, such as customer relationship management might involve:

People factors have the highest level of difficulty and take the longest time to resolve of any dimension of change management.

According to the text case, there are two basic types of IT risks.

In a planning context, a virtual world is a microcosm of the real world.

The _______________ model supplants, rather than replaces, existing physical business offices and call centers by using the Internet as a sales and service channel.

When personnel staff create a role-playing exercise to be used in a supervisory training, they are creating a _______________.

Many change management models include methods for performance measurement and financial incentives to get employees and stakeholders to cooperate with the changes that may be required.

A _______________ is a conceptual framework that expresses the underlying economic logic and system that prove how a business can deliver value to customers at an appropriate cost and make money.

Creating a role-playing exercise to be used in supervisory training is not the same as creating a microworld.

Either the CEO or the CIO of a company must manage the development of complementary business and IT strategies in order meet its customer value and business value vision.

All of the following are examples of questions that would be asked when establishing a "competition" strategic vision except:

A company that enters the _______________ quadrant of a strategic positioning matrix must capitalize on a high degree of customer and competitor connectivity and use of IT.

Which of the following is a question that would be asked when establishing a "value chain" strategic vision?

All of the following are examples of questions that would be asked when establishing an "understanding the customer" strategic vision except:

Foundations of Information Systems in Business

Competing With Information Technology

Computer Hardware

Computer Software

Data Resource Management

Telecommunications and Networks

Electronic Business Systems

Enterprise Business Systems

Electronic Commerce Systems

Decision Support Systems

Developing Businessit Solutions

Security and Ethical Challenges

Enterprise and Global Management of Information Technology

Filters

Exam 11: Developing Businessit Strategies

_______________ are the potential for new business markets or innovative breakthroughs that might expand present markets.

BSC is a method for measuring a company's activities in terms of its vision and strategies. BSC is an acronym for _______________.

Which of the following is not considered one of the top ten enterprise resource planning challenges?

An applications architecture should include support for developing and maintaining inter-enterprise supply chain applications, integrated enterprise resource planning, and customer relationship management applications.

Systems _______________ are consulting firms or other outside contractors who assume the responsibility for developing and implementing a new e-business application, including designing and leading its change management activities.

_______________ are core competencies and resources where a firm is a market or industry leader.

Implementing a new e-business application, such as customer relationship management might involve:

People factors have the highest level of difficulty and take the longest time to resolve of any dimension of change management.

According to the text case, there are two basic types of IT risks.

In a planning context, a virtual world is a microcosm of the real world.

The _______________ model supplants, rather than replaces, existing physical business offices and call centers by using the Internet as a sales and service channel.

When personnel staff create a role-playing exercise to be used in a supervisory training, they are creating a _______________.

Many change management models include methods for performance measurement and financial incentives to get employees and stakeholders to cooperate with the changes that may be required.

A _______________ is a conceptual framework that expresses the underlying economic logic and system that prove how a business can deliver value to customers at an appropriate cost and make money.

Creating a role-playing exercise to be used in supervisory training is not the same as creating a microworld.

Either the CEO or the CIO of a company must manage the development of complementary business and IT strategies in order meet its customer value and business value vision.

All of the following are examples of questions that would be asked when establishing a "competition" strategic vision except:

A company that enters the _______________ quadrant of a strategic positioning matrix must capitalize on a high degree of customer and competitor connectivity and use of IT.

Which of the following is a question that would be asked when establishing a "value chain" strategic vision?

All of the following are examples of questions that would be asked when establishing an "understanding the customer" strategic vision except:

Foundations of Information Systems in Business

Competing With Information Technology

Computer Hardware

Computer Software

Data Resource Management

Telecommunications and Networks

Electronic Business Systems

Enterprise Business Systems

Electronic Commerce Systems

Decision Support Systems

Developing Businessit Solutions

Security and Ethical Challenges

Enterprise and Global Management of Information Technology

Filters