Exam 12: Implementing Strategy in Companies That Compete in a Single Industry

In 1995,Dell Computer changed its organization structure from a market structure to a functional structure and created separate divisions.This change would better serve its different groups of customers.

Wal-Mart is a large,complex organization.It most likely utilizes a flat organizational structure.

At Zappos.com,the environment is a playful one.Employees often get their pictures taken wearing silly wigs and ring cowbells to greet guests who come into the organization.This atmosphere is part of the company's

Which of the following structures is the flattest?

The process of deciding how a company should create,use,and combine organizational structure,control systems,and culture to pursue a business model successfully is referred to as

Describe the roles that organizational structure,strategic control systems,and organizational culture play in strategy implementation.

Which of the following is required by a restructuring?

The need for integrating mechanisms is greater when a company's structure is more complex.

Strategic control systems utilized to ensure long-run profitability include

If a firm finds that its functional structure is becoming too awkward as the firm grows in size and complexity,the firm can turn to

A cost-leadership strategy would be most effective with

Which of the following structures requires centralization of value chain support activities?

Restructuring always involves flattening the organizational hierarchy and downsizing the work force.

Which form of control would you be most likely to find in a voluntary or charity organization?

Control through organizational culture

The term used to describe how people learn an organization's culture and way of behaving in the organization is

The reward system affects motivation,however,the type of organizational culture that develops in a company is primarily affected by the founder's values and not the reward system.

Identify and discuss the three building blocks of organizational structure.

Fortunately,whenever different functions work together,bureaucratic costs inevitably declines.

Johnson & Johnson is organized into Consumer,Medical,and Pharmaceutical units to serve the needs of its different customer groups.Johnson & Johnson is using a market structure.