Exam 4: Individual Behavior and Differences

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In Kurt Lewin's formula B = f(I,E); I refers to __________.

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The only thing that needs to be considered when attempting to improve job satisfaction is __________.

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People have a tendency to take credit for successful work and deny responsibility for poor work.This is called positivity.

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Pat believes that the most basic drive of the human organism is towards self-actualization.Which of the primary theoretical approaches to personality is she applying?

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There are no compelling data suggesting that men or women are better job performers.

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What can organizations do to help develop creativity? Describe and provide examples for five such activities.

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Responses to psychological contract violations typically follow a sequential pattern.The sequence of response is: _______________________.

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There are no compelling data suggesting that men or women are better job performers.Research however indicates that there may differences between genders regarding _________.

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The person's perception process starts with a(n)_________.

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Cattell,a leading researcher on trait personality theories,concluded that there _____________.

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What is an attribution bias and what are the primary types of attribution errors? How might a manager guard against these potentialities?

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Individuals with "HIGH MACH" scores may be best suited for a job involving _________ while those with "LOW MACH" may be better suited for a position involving ____________.

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Carol has never been late for work.When Carol arrived late to work today,the department supervisor assumed it was due to a situation beyond Carol's control.Using Kelley's criteria,this assignment of Carol's behavior to the situation and not to the individual may be due to the __________ of the observed behavior.

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Most people tend to make positive evaluations of others.This is referred to as a general positivity or the Pygmalion effect.

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Job analysis defines a job in terms of tasks required.Expected behaviors are not included in this analysis but instead are placed in a job description.

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Research shows that satisfied employees _______ customer satisfaction and loyalty.

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While Sam's work results are excellent he often interfaces with management in a cynical and negative manner.When completing Sam's performance evaluation,his manager focuses on Sam's attitude and does not consider his results,and assigns Sam a poor rating.__________ may have influenced the assignment of the low rating.

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Carol was late for work.Her manager attributes Carol's tardiness to a lack of motivation.This is an example of a(n)__________.

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"Internals," according to Rotter are those individuals with

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Psychological contracts are ______________.

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