Question 1

When did the second generation of ERP systems occur?

Accepted Answer

A) Late 1970s 
B) Early 1980s 
C) Late 1980s 
D) Early 1990s 
A) Late 1970s 
B) Early 1980s 
C) Late 1980s 
D) Early 1990s

Question 2

What is a hot site?

Accepted Answer

A) A site within a specific geographical location that has a high risk of natural or man-made disasters 
B) A fully equipped site that is located away from the organization's site where employees go to after a disaster 
C) The corporate site were high-level managers work 
D) The main headquarters for the organization that,because of its nature,is open to terrorists attack 
A) A site within a specific geographical location that has a high risk of natural or man-made disasters 
B) A fully equipped site that is located away from the organization's site where employees go to after a disaster 
C) The corporate site were high-level managers work 
D) The main headquarters for the organization that,because of its nature,is open to terrorists attack

Question 3

Supporting global customers with 24/7 operation deals with _____ of information.

Accepted Answer

The answer of Supporting global customers with 24/7 operation deals...

Question 4

Which type of infrastructure has one or more computers that provide services to other computers?

Accepted Answer

A) Centralized 
B) Decentralized 
C) Distributed 
D) Client/server 
A) Centralized 
B) Decentralized 
C) Distributed 
D) Client/server

Question 5

Backup is the process of reinstalling emergency copies of information.

Accepted Answer

A) True 
 B)False

Question 6

The primary advantage of the _____ infrastructure is it "off-loads" applications and information from the server.

Accepted Answer

The answer of The primary advantage of the _____ infrastructure...

Question 7

What type of metric is commonly used in the financial environments?

Accepted Answer

A) CRM metrics 
B) SCM metrics 
C) Capital analysis financial models 
D) Accounting and economic metrics 
A) CRM metrics 
B) SCM metrics 
C) Capital analysis financial models 
D) Accounting and economic metrics

Question 8

Which of the following is not considered a dominate player in ERP systems?

Accepted Answer

A) Oracle and PeopleSoft 
B) SSA Global 
C) Cognos 
D) Microsoft 
A) Oracle and PeopleSoft 
B) SSA Global 
C) Cognos 
D) Microsoft

Question 9

The IT infrastructure includes hardware but not software.

Accepted Answer

A) True 
 B)False

Question 10

With regards to hardware,what does an SOA approach require?

Accepted Answer

A) Standard hardware so that end users can easily connect to computing resources 
B) Clear guidelines regarding the IT infrastructure and location of data files 
C) Integrated and seamless technology platforms 
D) Standard hardware,clear storage guidelines,and integrated platforms are required 
A) Standard hardware so that end users can easily connect to computing resources 
B) Clear guidelines regarding the IT infrastructure and location of data files 
C) Integrated and seamless technology platforms 
D) Standard hardware,clear storage guidelines,and integrated platforms are required

Question 11

Should your telecommunications platform enable you to access a network either wired or wirelessly?

Accepted Answer

A) It should depend on the application being used 
B) It should depend on the level of security needed 
C) No,the organization should set policy 
D) Yes 
A) It should depend on the application being used 
B) It should depend on the level of security needed 
C) No,the organization should set policy 
D) Yes

Question 12

With regards to information,what does an SOA approach require?

Accepted Answer

A) Information must be in a standard format no matter where it is 
B) Strict and rigorous integrity controls need to always be in place 
C) There should never be any duplicate information in your organization 
D) Standard format,integrity controls,and no duplicate information are required 
A) Information must be in a standard format no matter where it is 
B) Strict and rigorous integrity controls need to always be in place 
C) There should never be any duplicate information in your organization 
D) Standard format,integrity controls,and no duplicate information are required

Question 13

What type of IT infrastructure involves little or no sharing of IT and other computing resources?

Accepted Answer

A) Centralized 
B) Distributed 
C) Client/server 
D) Decentralized 
A) Centralized 
B) Distributed 
C) Client/server 
D) Decentralized

Question 14

Performance measures how many ways a single system can be designed to perform exactly the same function.

Accepted Answer

A) True 
 B)False

Question 15

If you were working in Raleigh,NC and the main computer located in New York City sent the computer application and data to your computer for processing,you would be using a _____ infrastructure.

Accepted Answer

A) Decentralized 
B) Distributed 
C) Centralized 
D) Client/server 
A) Decentralized 
B) Distributed 
C) Centralized 
D) Client/server

Question 16

A distributed infrastructure involves little or no sharing of information systems.

Accepted Answer

A) True 
 B)False

Question 17

If you were to call your health insurance company about a medical procedure you needed,and your questions were answered immediately,what metric would your call apply to?

Accepted Answer

A) First call resolution (FCR) 
B) Success to failure ration (SFR) 
C) Average speed to answer (AS
A)  
D) Bottom-line rate 
A) First call resolution (FCR) 
B) Success to failure ration (SFR) 
C) Average speed to answer (AS
A)  
D) Bottom-line rate

Question 18

What does an IT-enabled SOA philosophy provide for the customers of organization?

Accepted Answer

A) Access to corporate databases 
B) Multi-channel service delivers options 
C) Customizable products and services 
D) Multi-channel services,and customizable products and services 
A) Access to corporate databases 
B) Multi-channel service delivers options 
C) Customizable products and services 
D) Multi-channel services,and customizable products and services

Question 19

Hot sites and cold sites should be located as close to the main facility as possible for convenience and cost.

Accepted Answer

A) True 
 B)False

Question 20

Which metric assesses whether or not the right functions or tasks were executed?

Accepted Answer

A) Benchmark 
B) Effectiveness 
C) Efficiency 
D) Fitting metrics 
A) Benchmark 
B) Effectiveness 
C) Efficiency 
D) Fitting metrics

When did the second generation of ERP systems occur?

What is a hot site?

Supporting global customers with 24/7 operation deals with _____ of information.

Which type of infrastructure has one or more computers that provide services to other computers?

Backup is the process of reinstalling emergency copies of information.

The primary advantage of the _____ infrastructure is it "off-loads" applications and information from the server.

What type of metric is commonly used in the financial environments?

Which of the following is not considered a dominate player in ERP systems?

The IT infrastructure includes hardware but not software.

With regards to hardware,what does an SOA approach require?

Should your telecommunications platform enable you to access a network either wired or wirelessly?

With regards to information,what does an SOA approach require?

What type of IT infrastructure involves little or no sharing of IT and other computing resources?

Performance measures how many ways a single system can be designed to perform exactly the same function.

If you were working in Raleigh,NC and the main computer located in New York City sent the computer application and data to your computer for processing,you would be using a _____ infrastructure.

A distributed infrastructure involves little or no sharing of information systems.

If you were to call your health insurance company about a medical procedure you needed,and your questions were answered immediately,what metric would your call apply to?

What does an IT-enabled SOA philosophy provide for the customers of organization?

Hot sites and cold sites should be located as close to the main facility as possible for convenience and cost.

Which metric assesses whether or not the right functions or tasks were executed?

The Information Age in Which You Live: Changing

Major Business Initiatives: Gaining Competitive

Databases and Data Warehouses: Building Business

Decision Support and Artificial Intelligence

Electronic Commerce: Strategies for the New Economy

Systems Development: Phases, Tools, and Techniques

Protecting People and Information

Emerging Trends and Technology

Computer Hardware and Software

Network Basics

Careers in Business

Filters

Exam 7: Enterprise Infrastructure, Metrics, and Business

When did the second generation of ERP systems occur?

What is a hot site?

Supporting global customers with 24/7 operation deals with _____ of information.

Which type of infrastructure has one or more computers that provide services to other computers?

Backup is the process of reinstalling emergency copies of information.

The primary advantage of the _____ infrastructure is it "off-loads" applications and information from the server.

What type of metric is commonly used in the financial environments?

Which of the following is not considered a dominate player in ERP systems?

The IT infrastructure includes hardware but not software.

With regards to hardware,what does an SOA approach require?

Should your telecommunications platform enable you to access a network either wired or wirelessly?

With regards to information,what does an SOA approach require?

What type of IT infrastructure involves little or no sharing of IT and other computing resources?

Performance measures how many ways a single system can be designed to perform exactly the same function.

If you were working in Raleigh,NC and the main computer located in New York City sent the computer application and data to your computer for processing,you would be using a _____ infrastructure.

A distributed infrastructure involves little or no sharing of information systems.

If you were to call your health insurance company about a medical procedure you needed,and your questions were answered immediately,what metric would your call apply to?

What does an IT-enabled SOA philosophy provide for the customers of organization?

Hot sites and cold sites should be located as close to the main facility as possible for convenience and cost.

Which metric assesses whether or not the right functions or tasks were executed?

The Information Age in Which You Live: Changing

Major Business Initiatives: Gaining Competitive

Databases and Data Warehouses: Building Business

Decision Support and Artificial Intelligence

Electronic Commerce: Strategies for the New Economy

Systems Development: Phases, Tools, and Techniques

Protecting People and Information

Emerging Trends and Technology

Computer Hardware and Software

Network Basics

Careers in Business

Filters