Exam 7: Enterprise Infrastructure, Metrics, and Business

What type of technology would allow a customer in a SOA environment to connect to any communications channel (e.g.,fax or Web)in an organization?

The purpose of building a(n)_____ is to enable sharing of information and expensive resources.

There are many disadvantages to decentralized infrastructures.Which one is not one of these?

ERP systems provide integration among operations,sales,human resources,and financial areas.

According to the SOA philosophy,should end users be able to access an organization's computing and information resources from any place they're currently working?

In what type of tiered infrastructure does the client handle the display and the server handles the request?

If you were to determine the number of people who bought some item from your Web site and compare this to the number of visitors,what metric would you measure?

What is the main disadvantage of a centralized infrastructure?

Which of the following statement is true regarding an SOA philosophy about the end user of IT?

The IT architecture is the blueprint for translating a business strategy into a plan.

A(n)_____ specifies a process for recovering information or an IT system following a disaster.

Which call center metric determines the percentage of calls answered within a specific time frame?

What Nielsen/Net rating is used to rank the most popular Web sites?

An IT infrastructure includes the hardware,software,and telecommunications equipment that,when combined,provide the underlying foundation to support the organization's goals.

Which of the following is not a primary goal of an ERP system within a service-oriented architecture?

According to the SOA philosophy,what is the most important organizational resource?

Because a _____ infrastructure connects all of its information systems,it can share information and applications.

Which infrastructure-centric metric measures the down-time of an information system?

Which type of infrastructure will store applications and information in two or more locations to improve network performance and traffic?

What does the "IT structure beneath a structure" include?