Question 1

What is the fundamental underlying infrastructure for any IT environment?

Accepted Answer

A) Databases 
B) Software 
C) Networks 
D) Hardware 
A) Databases 
B) Software 
C) Networks 
D) Hardware

Question 2

Can you test a disaster recovery solution before it is implemented?

Accepted Answer

A) No,you can never test a solution before it is executed 
B) You can test the pierce that belongs to the information systems solution 
C) You can test the information systems solution and drills established for employees 
D) Yes,you should test the solution and evaluate the IT system 
A) No,you can never test a solution before it is executed 
B) You can test the pierce that belongs to the information systems solution 
C) You can test the information systems solution and drills established for employees 
D) Yes,you should test the solution and evaluate the IT system

Question 3

What is the primary advantage to a centralized infrastructure?

Accepted Answer

A) It's adherence to strict standards throughout the systems 
B) Flexibility in addressing end user and departmental needs 
C) It allows for a high degree of control 
D) Open access to information 
A) It's adherence to strict standards throughout the systems 
B) Flexibility in addressing end user and departmental needs 
C) It allows for a high degree of control 
D) Open access to information

Question 4

A(n)_____ simply means that a company rents space and telecommunications equipment from another company,or a collocation vendor.

Accepted Answer

The answer of A(n)_____ simply means that a company rents...

Question 5

An SOA mentality has many advantages.Which of the following is not one of these?

Accepted Answer

A) It allows an organization to be lean,efficient,and effective 
B) Is reactive in nature and to waits until technology and changes in the environment are stable 
C) Responds quickly to and adapts to new advances in technology 
D) Transforms its processes,structure,and HR initiatives to mach a changing workforce 
A) It allows an organization to be lean,efficient,and effective 
B) Is reactive in nature and to waits until technology and changes in the environment are stable 
C) Responds quickly to and adapts to new advances in technology 
D) Transforms its processes,structure,and HR initiatives to mach a changing workforce

Question 6

According to the authors,what vendor now offers ERP solutions - Great Plaine - to small and medium-sized companies?

Accepted Answer

A) Cognos 
B) Microsoft 
C) SAP 
D) Oracle 
A) Cognos 
B) Microsoft 
C) SAP 
D) Oracle

Question 7

What type of business application encompasses all the resource planning for an organization including product design,warehousing,materials planning,capacity planning,and communications systems?

Accepted Answer

A) ERP 
B) CRM 
C) MRP 
D) MRP II 
A) ERP 
B) CRM 
C) MRP 
D) MRP II

Question 8

Which measurement calculates the cost to your organization from unavailable systems and their potential recovery costs?

Accepted Answer

A) Impact and recovery metrics 
B) Disaster and recovery cost 
C) Recovery rate 
D) Disaster recovery cost curve 
A) Impact and recovery metrics 
B) Disaster and recovery cost 
C) Recovery rate 
D) Disaster recovery cost curve

Question 9

If you were performing an impact analysis,threat analysis,and impact scenario analysis,you would be in the _____ phase of business continuity planning.

Accepted Answer

A) Initial investigation 
B) Feasibility 
C) Requirements 
D) Analysis 
A) Initial investigation 
B) Feasibility 
C) Requirements 
D) Analysis

Question 10

What type of analysis considers each threat and builds a worst-case scenario for each?

Accepted Answer

A) Impact scenario analysis 
B) Threat analysis 
C) Impact analysis 
D) Requirements recovery analysis 
A) Impact scenario analysis 
B) Threat analysis 
C) Impact analysis 
D) Requirements recovery analysis

Question 11

What type of analysis evaluates IT assets,their importance to the organization,and their susceptibility to threats?

Accepted Answer

A) Impact analysis 
B) Threat analysis 
C) Impact scenario analysis 
D) Requirements recovery analysis 
A) Impact analysis 
B) Threat analysis 
C) Impact scenario analysis 
D) Requirements recovery analysis

Question 12

If you were to determine the number of visitors to your Web site who clicked on an advertisement you placed on your page,what metric would you measure?

Accepted Answer

A) Conversion rate 
B) Click-through 
C) Ad exposures 
D) Cost-per-thousand 
A) Conversion rate 
B) Click-through 
C) Ad exposures 
D) Cost-per-thousand

Question 13

_____ is the process of reinstalling the backup information in the event the information was lost.

Accepted Answer

The answer of _____ is the process of reinstalling the...

Question 14

A(n)_____ is a separate facility that does not include computer equipment but can be occupied by knowledge workers following a disaster.

Accepted Answer

The answer of A(n)_____ is a separate facility that does...

Question 15

In what phase of business continuity planning,would you create a disaster recovery plan?

Accepted Answer

A) Design 
B) Analysis 
C) Requirements 
D) Implementation 
A) Design 
B) Analysis 
C) Requirements 
D) Implementation

Question 16

Which infrastructure-centric metric measures the average time to respond to a user-generated event or request?

Accepted Answer

A) Response time 
B) Accuracy 
C) Critical success factor 
D) Scalability 
A) Response time 
B) Accuracy 
C) Critical success factor 
D) Scalability

Question 17

Which type of infrastructure divides functions among connected computer on a network while centralizing processing and storage for all information?

Accepted Answer

A) Centralized 
B) Client/server 
C) Decentralized 
D) Distributed 
A) Centralized 
B) Client/server 
C) Decentralized 
D) Distributed

Question 18

Which of the following is not a reason for the rapid increase in ERP systems?

Accepted Answer

A) Globalization 
B) Market maturity in developed countries 
C) Advances in information and communication technology 
D) Increase investments in data warehousing and mining 
A) Globalization 
B) Market maturity in developed countries 
C) Advances in information and communication technology 
D) Increase investments in data warehousing and mining

Question 19

Which of the following metrics is not used to measure the success of call centers?

Accepted Answer

A) Abandon rate 
B) Average speed to answer (AS
A)  
C) Time service factor (TSF) 
D) Total hits 
A) Abandon rate 
B) Average speed to answer (AS
A)  
C) Time service factor (TSF) 
D) Total hits

Question 20

Historically,what do ERP systems replace?

Accepted Answer

A) CRM systems 
B) Islands of information and processes 
C) Mainframes 
D) Centralized DBMS 
A) CRM systems 
B) Islands of information and processes 
C) Mainframes 
D) Centralized DBMS

What is the fundamental underlying infrastructure for any IT environment?

Can you test a disaster recovery solution before it is implemented?

What is the primary advantage to a centralized infrastructure?

A(n)_____ simply means that a company rents space and telecommunications equipment from another company,or a collocation vendor.

An SOA mentality has many advantages.Which of the following is not one of these?

According to the authors,what vendor now offers ERP solutions - Great Plaine - to small and medium-sized companies?

What type of business application encompasses all the resource planning for an organization including product design,warehousing,materials planning,capacity planning,and communications systems?

Which measurement calculates the cost to your organization from unavailable systems and their potential recovery costs?

If you were performing an impact analysis,threat analysis,and impact scenario analysis,you would be in the _____ phase of business continuity planning.

What type of analysis considers each threat and builds a worst-case scenario for each?

What type of analysis evaluates IT assets,their importance to the organization,and their susceptibility to threats?

If you were to determine the number of visitors to your Web site who clicked on an advertisement you placed on your page,what metric would you measure?

_____ is the process of reinstalling the backup information in the event the information was lost.

A(n)_____ is a separate facility that does not include computer equipment but can be occupied by knowledge workers following a disaster.

In what phase of business continuity planning,would you create a disaster recovery plan?

Which infrastructure-centric metric measures the average time to respond to a user-generated event or request?

Which type of infrastructure divides functions among connected computer on a network while centralizing processing and storage for all information?

Which of the following is not a reason for the rapid increase in ERP systems?

Which of the following metrics is not used to measure the success of call centers?

Historically,what do ERP systems replace?

The Information Age in Which You Live: Changing

Major Business Initiatives: Gaining Competitive

Databases and Data Warehouses: Building Business

Decision Support and Artificial Intelligence

Electronic Commerce: Strategies for the New Economy

Systems Development: Phases, Tools, and Techniques

Protecting People and Information

Emerging Trends and Technology

Computer Hardware and Software

Network Basics

Careers in Business

Filters

Exam 7: Enterprise Infrastructure, Metrics, and Business

What is the fundamental underlying infrastructure for any IT environment?

Can you test a disaster recovery solution before it is implemented?

What is the primary advantage to a centralized infrastructure?

A(n)_____ simply means that a company rents space and telecommunications equipment from another company,or a collocation vendor.

An SOA mentality has many advantages.Which of the following is not one of these?

According to the authors,what vendor now offers ERP solutions - Great Plaine - to small and medium-sized companies?

What type of business application encompasses all the resource planning for an organization including product design,warehousing,materials planning,capacity planning,and communications systems?

Which measurement calculates the cost to your organization from unavailable systems and their potential recovery costs?

If you were performing an impact analysis,threat analysis,and impact scenario analysis,you would be in the _____ phase of business continuity planning.

What type of analysis considers each threat and builds a worst-case scenario for each?

What type of analysis evaluates IT assets,their importance to the organization,and their susceptibility to threats?

If you were to determine the number of visitors to your Web site who clicked on an advertisement you placed on your page,what metric would you measure?

_____ is the process of reinstalling the backup information in the event the information was lost.

A(n)_____ is a separate facility that does not include computer equipment but can be occupied by knowledge workers following a disaster.

In what phase of business continuity planning,would you create a disaster recovery plan?

Which infrastructure-centric metric measures the average time to respond to a user-generated event or request?

Which type of infrastructure divides functions among connected computer on a network while centralizing processing and storage for all information?

Which of the following is not a reason for the rapid increase in ERP systems?

Which of the following metrics is not used to measure the success of call centers?

Historically,what do ERP systems replace?

The Information Age in Which You Live: Changing

Major Business Initiatives: Gaining Competitive

Databases and Data Warehouses: Building Business

Decision Support and Artificial Intelligence

Electronic Commerce: Strategies for the New Economy

Systems Development: Phases, Tools, and Techniques

Protecting People and Information

Emerging Trends and Technology

Computer Hardware and Software

Network Basics

Careers in Business

Filters