Exam 9: Performance Evaluation and Management

Smith and Kendall developed what is referred to as the ___________________.

Which of the following is the oldest and most commonly used individual evaluation method?

The major problems with performance evaluation systems are not related to the systems themselves,but with how they are used,and by whom.

Other terms for performance evaluation include ________________.

_____________ to seek constant feedback on any decision regardless of how important or trivial.

Legally defensible appraisal systems will generally have ratings on traits such as _______________.

A performance evaluation system can improve employee motivation by doing all of the following except:

If you employ a field review technique,who rates the employee?

Most employees _____________ of performance evaluations.

The self-evaluation approach seems to be used more often for ____________ aspects of performance evaluation.

Recent efforts to improve performance evaluations have centered on helping raters more accurately _______________ behavior.

In a forced-choice appraisal format the rater if forced to ____________________.

In a formal evaluation system,those employees who are liked better have an advantage over others.

When different raters view the same worker,they arrive at similar conclusions about that worker's output.This is an example of:

What are three pitfalls associated with MBO?

In many organizations,_____________.

Evaluations should be scheduled:

On a "multiple choice scale," the rater is given three statements that describe each trait or characteristic of the employee.

Describe five problems or pitfalls associated with the use of MBO.

A ratee's belief in the fairness of an appraisal will be a major determinant of his/her reaction to the system.