Question 1

Because the U.S.has an advanced system of employment law,HR managers can be assured that if a practice is legal in the U.S. ,it is legal in other countries.

Accepted Answer

A) True 
 B)False  False

Question 2

Which of the following statements describing the stakeholder relationship between employees and their employers is true?

Accepted Answer

A) Corporate restructuring has had minimal effect on U.S.employees. 
B) For most workers whether the employer provides secure and affordable health insurance,paid sick leave,and assured pension and retirement benefits are more important than their pay. 
C) The Equal Pay Act is unnecessary today because all employees are paid according to their performance not the gender. 
D) Many employees value a good quality of work life while on the job. 
E) All of the above statements accurately describe the stakeholder relationship between employees and their employers. 
A) Corporate restructuring has had minimal effect on U.S.employees. 
B) For most workers whether the employer provides secure and affordable health insurance,paid sick leave,and assured pension and retirement benefits are more important than their pay. 
C) The Equal Pay Act is unnecessary today because all employees are paid according to their performance not the gender. 
D) Many employees value a good quality of work life while on the job. 
E) All of the above statements accurately describe the stakeholder relationship between employees and their employers. D

Question 3

Discuss the following statement: "Organizations look to the legal institutions to determine if they are acting in the best interest of society."

Accepted Answer

Formal laws and regulations establish relatively clear guidelines of how society expects a company to behave,but effective companies respond to more than simply the formal statement of a community's expectations.The most effective companies understand that the enactment of formal laws and regulations often lag behind public opinion by several years.Long before legislation is passed,communities communicate their expectations and attempt to hold organizations accountable for violations of these expectation.

Question 4

At Cisco Systems,a technology company located in Silicon Valley,voluntary turnover is 8% compared to an industry average of 30%.Cisco was recently ranked third in the 2001 Fortune magazine "100 Best Companies to Work for in America." As part of their HR management philosophy,which of the following core values does Cisco hold important?

Accepted Answer

A) teamwork 
B) a dedication to customer success 
C) innovation and learning 
D) openness 
E) all of the above 
A) teamwork 
B) a dedication to customer success 
C) innovation and learning 
D) openness 
E) all of the above

Question 5

Investors,creditors,and suppliers are referred to as stockholders;employees,customers,and distributors are referred to as stakeholders.

Accepted Answer

A) True 
 B)False

Question 6

The most difficult corporate cultures to copy are those that have evolved over a period of time and suit the specific needs of the organization.

Accepted Answer

A) True 
 B)False

Question 7

The characteristics that tend to shape the way a company manages its people include:

Accepted Answer

A) the leadership of the top management team 
B) the company's culture 
C) technology 
D) business strategy 
E) all of the above 
A) the leadership of the top management team 
B) the company's culture 
C) technology 
D) business strategy 
E) all of the above

Question 8

ABC Company has a strategy of being a low-cost provider of services and thus pays its employees a low wage rate.Which of the following is an example of an HR practice that would be in alignment with this strategy?

Accepted Answer

A) a heavy investment in training 
B) recruitment at top educational institutions 
C) complex compensation plans such as profit sharing and stock options 
D) career planning sessions with employees 
E) ongoing recruitment activities 
A) a heavy investment in training 
B) recruitment at top educational institutions 
C) complex compensation plans such as profit sharing and stock options 
D) career planning sessions with employees 
E) ongoing recruitment activities

Question 9

Free-market capitalism is the result of:

Accepted Answer

A) shareholders' expectations of profits 
B) an overabundance of skilled labor in the U.S. 
C) the new sellers' market 
D) decreased emphasis on social responsibility 
E) less use of collaborative problem solving 
A) shareholders' expectations of profits 
B) an overabundance of skilled labor in the U.S. 
C) the new sellers' market 
D) decreased emphasis on social responsibility 
E) less use of collaborative problem solving

Question 10

Computer Nerds is a company that specializes in quick and efficient computer repairs.The employees are expected to dress like nerds-pocket protectors,polyester,and ugly glasses.Each employee must also have an exceptional ability at recognizing computer problems and fixing them.The organization's culture is based on the idea that these experts should be only minimally supervised and should be left alone to do what they do best.Each computer repairperson is given a percentage of the profit he or she earns for the company.The company has more than tripled in value since it began five years ago through the:

Accepted Answer

A) use of an open hiring policy 
B) close monitoring of day-to-day activities 
C) use of human resources to create a competitive advantage 
D) development of a democratic corporate culture 
E) creation of a strategic plan that can be easily copied 
A) use of an open hiring policy 
B) close monitoring of day-to-day activities 
C) use of human resources to create a competitive advantage 
D) development of a democratic corporate culture 
E) creation of a strategic plan that can be easily copied

Question 11

The average American views socially responsible organizations preferable for employment over less socially responsible ones.

Accepted Answer

A) True 
 B)False

Question 12

The stakeholders of the organization include all but:

Accepted Answer

A) Employees 
B) Society 
C) Local Government 
D) Customers 
E) Owners and Investors 
A) Employees 
B) Society 
C) Local Government 
D) Customers 
E) Owners and Investors

Question 13

An HR professional who wants to maintain professional responsibility would engage in which of the following activities:

Accepted Answer

A) pursue formal academic opportunities 
B) measure the effectiveness of HR in contributing to organizational goals 
C) use his or her position for personal or financial gain 
D) seek preferential treatment in the HR processes 
E) avoid conflicts of interest 
A) pursue formal academic opportunities 
B) measure the effectiveness of HR in contributing to organizational goals 
C) use his or her position for personal or financial gain 
D) seek preferential treatment in the HR processes 
E) avoid conflicts of interest

Question 14

Who are the primary stakeholders in most companies in the United States?

Accepted Answer

Customers,

Question 15

How does an organization interact with its society stakeholders?

Accepted Answer

A) by obeying local laws and regulations 
B) by being committed to community relations 
C) through employee volunteerism 
D) by acting socially responsible to protect the environment 
E) by doing all or any of the above 
A) by obeying local laws and regulations 
B) by being committed to community relations 
C) through employee volunteerism 
D) by acting socially responsible to protect the environment 
E) by doing all or any of the above

Question 16

Key roles for the HR department and the HR leader are business partner,consultant,innovator,monitor and change manager.

Accepted Answer

A) True 
 B)False

Question 17

Complexity must be reduced before it can be managed effectively.

Accepted Answer

A) True 
 B)False

Question 18

The human resource (HR)triad is composed of line managers,HR professionals,and employees.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following statements about corporate spending on social issues and community involvement are true?

Accepted Answer

A) Corporations should spend whatever is needed to maximize society's well-being. 
B) It is part of a corporation's contract with society to provide funds for the common good. 
C) Most corporations today operate under the rules of socialism. 
D) Managers of corporations try to show how the company's financial donations and community service contribute to the corporate goals. 
E) All of the above statements about corporate spending on social issues and community involvement are truE. 
A) Corporations should spend whatever is needed to maximize society's well-being. 
B) It is part of a corporation's contract with society to provide funds for the common good. 
C) Most corporations today operate under the rules of socialism. 
D) Managers of corporations try to show how the company's financial donations and community service contribute to the corporate goals. 
E) All of the above statements about corporate spending on social issues and community involvement are truE.

Question 20

All of the people who currently contribute to doing the work of the organization,those who could potentially contribute in the future,and those who have contributed in the recent past are referred to as:

Accepted Answer

A) employees 
B) the HR triad 
C) human resources 
D) HR professionals 
E) customers 
A) employees 
B) the HR triad 
C) human resources 
D) HR professionals 
E) customers

Because the U.S.has an advanced system of employment law,HR managers can be assured that if a practice is legal in the U.S. ,it is legal in other countries.

Which of the following statements describing the stakeholder relationship between employees and their employers is true?

Discuss the following statement: "Organizations look to the legal institutions to determine if they are acting in the best interest of society."

Investors,creditors,and suppliers are referred to as stockholders;employees,customers,and distributors are referred to as stakeholders.

The most difficult corporate cultures to copy are those that have evolved over a period of time and suit the specific needs of the organization.

The characteristics that tend to shape the way a company manages its people include:

ABC Company has a strategy of being a low-cost provider of services and thus pays its employees a low wage rate.Which of the following is an example of an HR practice that would be in alignment with this strategy?

Free-market capitalism is the result of:

The average American views socially responsible organizations preferable for employment over less socially responsible ones.

The stakeholders of the organization include all but:

An HR professional who wants to maintain professional responsibility would engage in which of the following activities:

Who are the primary stakeholders in most companies in the United States?

How does an organization interact with its society stakeholders?

Key roles for the HR department and the HR leader are business partner,consultant,innovator,monitor and change manager.

Complexity must be reduced before it can be managed effectively.

The human resource (HR)triad is composed of line managers,HR professionals,and employees.

Which of the following statements about corporate spending on social issues and community involvement are true?

All of the people who currently contribute to doing the work of the organization,those who could potentially contribute in the future,and those who have contributed in the recent past are referred to as:

Understanding the External and Organizational Environments

Hr Planning for Alignment and Change

Ensuring Fair Treatment and Legal Compliance

Using Job Analysis and Competency Modeling

Recruiting and Retaining Qualified Employees

Selecting Employees to Fit the Job and the Organization

Training and Developing a Competitive Workforce

Conducting Performance Management

Developing an Approach to Total Compensation

Using Performance-Based Pay to Achieve Strategic Objectives

Providing Benefits and Services

Promoting Workplace Safety and Health

Understanding Unionization and Collective Bargaining

Filters

Exam 1: Managing Human Resources

Because the U.S.has an advanced system of employment law,HR managers can be assured that if a practice is legal in the U.S. ,it is legal in other countries.

Which of the following statements describing the stakeholder relationship between employees and their employers is true?

Discuss the following statement: "Organizations look to the legal institutions to determine if they are acting in the best interest of society."

Investors,creditors,and suppliers are referred to as stockholders;employees,customers,and distributors are referred to as stakeholders.

The most difficult corporate cultures to copy are those that have evolved over a period of time and suit the specific needs of the organization.

The characteristics that tend to shape the way a company manages its people include:

ABC Company has a strategy of being a low-cost provider of services and thus pays its employees a low wage rate.Which of the following is an example of an HR practice that would be in alignment with this strategy?

Free-market capitalism is the result of:

The average American views socially responsible organizations preferable for employment over less socially responsible ones.

The stakeholders of the organization include all but:

An HR professional who wants to maintain professional responsibility would engage in which of the following activities:

Who are the primary stakeholders in most companies in the United States?

How does an organization interact with its society stakeholders?

Key roles for the HR department and the HR leader are business partner,consultant,innovator,monitor and change manager.

Complexity must be reduced before it can be managed effectively.

The human resource (HR)triad is composed of line managers,HR professionals,and employees.

Which of the following statements about corporate spending on social issues and community involvement are true?

All of the people who currently contribute to doing the work of the organization,those who could potentially contribute in the future,and those who have contributed in the recent past are referred to as:

Understanding the External and Organizational Environments

Hr Planning for Alignment and Change

Ensuring Fair Treatment and Legal Compliance

Using Job Analysis and Competency Modeling

Recruiting and Retaining Qualified Employees

Selecting Employees to Fit the Job and the Organization

Training and Developing a Competitive Workforce

Conducting Performance Management

Developing an Approach to Total Compensation

Using Performance-Based Pay to Achieve Strategic Objectives

Providing Benefits and Services

Promoting Workplace Safety and Health

Understanding Unionization and Collective Bargaining

Filters