Question 1

A line manager's responsibilities in managing the human resources of an organization include all of the following EXCEPT:

Accepted Answer

A) be proactive about learning how leading companies are managing human resources 
B) seek input from HR professionals and line workers to improve own competency 
C) learn about and apply basic principles for managing HR 
D) work closely with HR professionals in the company to develop and implement HR policies 
E) understand that as line managers they share responsibility for managing human resources with HR 
A) be proactive about learning how leading companies are managing human resources 
B) seek input from HR professionals and line workers to improve own competency 
C) learn about and apply basic principles for managing HR 
D) work closely with HR professionals in the company to develop and implement HR policies 
E) understand that as line managers they share responsibility for managing human resources with HR

Question 2

The Florida Quarry Company wants to reopen a quarry mine in North Georgia.The mine contains an estimated 76 million tons of granite and would make the company one of the leading granite producers in the Eastern United States.The local communities fear what such mining will do to their environment.This example reflects:

Accepted Answer

A) a conflict between shareholders and society 
B) a lack of social responsibility by the company 
C) a conflict among all of Florida Quarry's secondary stakeholders 
D) how the customer stakeholder can influence the organization 
E) a conflict among all of Florida Quarry's primary stakeholders 
A) a conflict between shareholders and society 
B) a lack of social responsibility by the company 
C) a conflict among all of Florida Quarry's secondary stakeholders 
D) how the customer stakeholder can influence the organization 
E) a conflict among all of Florida Quarry's primary stakeholders

Question 3

A commitment to community involvement and development can have major implications for managing human resources because voluntary labor is frequently a community's biggest need.

Accepted Answer

A) True 
 B)False

Question 4

Give an example of a competitive advantage that is NOT sustainable.

Accepted Answer

Students will have a variety of answers

Question 5

Discuss why the U.S.workforce is becoming more culturally diverse.

Accepted Answer

More and more women are working,resultin

Question 6

Human resource (HR)activities include the formal HR policies developed by the company as well as the actual ways these policies are implemented in the daily practices of supervisors and managers.

Accepted Answer

A) True 
 B)False

Question 7

Improving on time delivery of results to satisfy customers and reinforce or expand informal networks to satisfy employees are common reasons for the expanding use of:

Accepted Answer

A) assessment centers in selection 
B) teaming 
C) employee stock ownership 
D) synergy 
E) globalization 
A) assessment centers in selection 
B) teaming 
C) employee stock ownership 
D) synergy 
E) globalization

Question 8

Line managers who have taken a rotational assignment in the HR department are considered HR professionals.

Accepted Answer

A) True 
 B)False

Question 9

List the members of the human resources (HR)triad.

Accepted Answer

Line managers,human

Question 10

Organizations offer their employees training and development programs to improve their skills,safe and healthy work environments,fair and equitable selection and promotion systems,and jobs designed to increase employee self-esteem in order to:

Accepted Answer

A) create stronger commitment from its employees 
B) increase employee satisfaction 
C) increase employee empowerment 
D) improve employee quality of work life 
E) do all of the above 
A) create stronger commitment from its employees 
B) increase employee satisfaction 
C) increase employee empowerment 
D) improve employee quality of work life 
E) do all of the above

Question 11

People referred to as core employees are closest to the essential work of the organization.All of the following are core employees EXCEPT:

Accepted Answer

A) scientists and researchers in pharmaceutical firms 
B) programmers in software development firms 
C) doctors in health care facilities 
D) musicians in orchestras 
E) maintenance personnel in colleges and universities 
A) scientists and researchers in pharmaceutical firms 
B) programmers in software development firms 
C) doctors in health care facilities 
D) musicians in orchestras 
E) maintenance personnel in colleges and universities

Question 12

The popularity of team-based organizational structures reflects the belief that teamwork can achieve outcomes that cannot be achieved by the same number of individuals working in isolation.

Accepted Answer

A) True 
 B)False

Question 13

As stakeholders,customers are most concerned with quality service and products,speed and responsiveness,low cost,and new products.

Accepted Answer

A) True 
 B)False

Question 14

eHR is such a technically complex tool that HR professionals typically not actively involved in its development and application.

Accepted Answer

A) True 
 B)False

Question 15

Computer Nerds is a company that employs individuals who are experts at recognizing and repairing computer problems.Their slogan is "Call a nerd when you have a nerdy problem." Describe how such a company can create a sustainable competitive advantage.

Accepted Answer

Students will answer this question in a

Question 16

Stakeholders are:

Accepted Answer

A) individuals or groups that have interests,rights,or ownership in an organization and its activities 
B) can benefit from a company's successes such as a profitable year 
C) harmed by a business's product failures 
D) interdependent with an organization 
E) are accurately described by all of the above 
A) individuals or groups that have interests,rights,or ownership in an organization and its activities 
B) can benefit from a company's successes such as a profitable year 
C) harmed by a business's product failures 
D) interdependent with an organization 
E) are accurately described by all of the above

Question 17

The external environment affects all organizations,but its effects are not the same for all organizations.

Accepted Answer

A) True 
 B)False

Question 18

The most well-known certification process for HR professionals are the PHR and SPHR,conducted by the Society for Human Resource Management.

Accepted Answer

A) True 
 B)False

Question 19

A good quality of work life contributes to increased employee satisfaction,commitment,and feelings of empowerment.

Accepted Answer

A) True 
 B)False

Question 20

eHR refers to the practice of managing human resources through the use of various forms of hardware and software technology including databases,mainframes,laptops,use of materials online,DVDs and CDs,accessibility,confidentiality,privacy,ownership,and the Internet as applied to all HR activities.

Accepted Answer

A) True 
 B)False

A line manager's responsibilities in managing the human resources of an organization include all of the following EXCEPT:

A commitment to community involvement and development can have major implications for managing human resources because voluntary labor is frequently a community's biggest need.

Give an example of a competitive advantage that is NOT sustainable.

Discuss why the U.S.workforce is becoming more culturally diverse.

Human resource (HR)activities include the formal HR policies developed by the company as well as the actual ways these policies are implemented in the daily practices of supervisors and managers.

Improving on time delivery of results to satisfy customers and reinforce or expand informal networks to satisfy employees are common reasons for the expanding use of:

Line managers who have taken a rotational assignment in the HR department are considered HR professionals.

List the members of the human resources (HR)triad.

Organizations offer their employees training and development programs to improve their skills,safe and healthy work environments,fair and equitable selection and promotion systems,and jobs designed to increase employee self-esteem in order to:

People referred to as core employees are closest to the essential work of the organization.All of the following are core employees EXCEPT:

The popularity of team-based organizational structures reflects the belief that teamwork can achieve outcomes that cannot be achieved by the same number of individuals working in isolation.

As stakeholders,customers are most concerned with quality service and products,speed and responsiveness,low cost,and new products.

eHR is such a technically complex tool that HR professionals typically not actively involved in its development and application.

Computer Nerds is a company that employs individuals who are experts at recognizing and repairing computer problems.Their slogan is "Call a nerd when you have a nerdy problem." Describe how such a company can create a sustainable competitive advantage.

Stakeholders are:

The external environment affects all organizations,but its effects are not the same for all organizations.

The most well-known certification process for HR professionals are the PHR and SPHR,conducted by the Society for Human Resource Management.

A good quality of work life contributes to increased employee satisfaction,commitment,and feelings of empowerment.

eHR refers to the practice of managing human resources through the use of various forms of hardware and software technology including databases,mainframes,laptops,use of materials online,DVDs and CDs,accessibility,confidentiality,privacy,ownership,and the Internet as applied to all HR activities.

Understanding the External and Organizational Environments

Hr Planning for Alignment and Change

Ensuring Fair Treatment and Legal Compliance

Using Job Analysis and Competency Modeling

Recruiting and Retaining Qualified Employees

Selecting Employees to Fit the Job and the Organization

Training and Developing a Competitive Workforce

Conducting Performance Management

Developing an Approach to Total Compensation

Using Performance-Based Pay to Achieve Strategic Objectives

Providing Benefits and Services

Promoting Workplace Safety and Health

Understanding Unionization and Collective Bargaining

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Exam 1: Managing Human Resources

A line manager's responsibilities in managing the human resources of an organization include all of the following EXCEPT:

A commitment to community involvement and development can have major implications for managing human resources because voluntary labor is frequently a community's biggest need.

Give an example of a competitive advantage that is NOT sustainable.

Discuss why the U.S.workforce is becoming more culturally diverse.

Human resource (HR)activities include the formal HR policies developed by the company as well as the actual ways these policies are implemented in the daily practices of supervisors and managers.

Improving on time delivery of results to satisfy customers and reinforce or expand informal networks to satisfy employees are common reasons for the expanding use of:

Line managers who have taken a rotational assignment in the HR department are considered HR professionals.

List the members of the human resources (HR)triad.

Organizations offer their employees training and development programs to improve their skills,safe and healthy work environments,fair and equitable selection and promotion systems,and jobs designed to increase employee self-esteem in order to:

People referred to as core employees are closest to the essential work of the organization.All of the following are core employees EXCEPT:

The popularity of team-based organizational structures reflects the belief that teamwork can achieve outcomes that cannot be achieved by the same number of individuals working in isolation.

As stakeholders,customers are most concerned with quality service and products,speed and responsiveness,low cost,and new products.

eHR is such a technically complex tool that HR professionals typically not actively involved in its development and application.

Computer Nerds is a company that employs individuals who are experts at recognizing and repairing computer problems.Their slogan is "Call a nerd when you have a nerdy problem." Describe how such a company can create a sustainable competitive advantage.

Stakeholders are:

The external environment affects all organizations,but its effects are not the same for all organizations.

The most well-known certification process for HR professionals are the PHR and SPHR,conducted by the Society for Human Resource Management.

A good quality of work life contributes to increased employee satisfaction,commitment,and feelings of empowerment.

eHR refers to the practice of managing human resources through the use of various forms of hardware and software technology including databases,mainframes,laptops,use of materials online,DVDs and CDs,accessibility,confidentiality,privacy,ownership,and the Internet as applied to all HR activities.

Understanding the External and Organizational Environments

Hr Planning for Alignment and Change

Ensuring Fair Treatment and Legal Compliance

Using Job Analysis and Competency Modeling

Recruiting and Retaining Qualified Employees

Selecting Employees to Fit the Job and the Organization

Training and Developing a Competitive Workforce

Conducting Performance Management

Developing an Approach to Total Compensation

Using Performance-Based Pay to Achieve Strategic Objectives

Providing Benefits and Services

Promoting Workplace Safety and Health

Understanding Unionization and Collective Bargaining

Filters