Question 1

Why would increased diversity in the workplace make managing teams more challenging than in a non-diverse workplace?

Accepted Answer

Teams require close cooperation,communic

Question 2

Several studies have shown that the approaches companies take to manage their human resources can increase profitability,annual sales per employee (productivity),market value,and earnings-per-share growth.

Accepted Answer

A) True 
 B)False

Question 3

The human resources triad contains:

Accepted Answer

A) top-level,middle-level,and lower level managers 
B) representatives from each primary stakeholder group 
C) suppliers,customers,and resellers 
D) line managers,human resource professionals,and employees 
E) employees,staff managers,and line managers 
A) top-level,middle-level,and lower level managers 
B) representatives from each primary stakeholder group 
C) suppliers,customers,and resellers 
D) line managers,human resource professionals,and employees 
E) employees,staff managers,and line managers

Question 4

The relationship between quality of HRM activities and market value:

Accepted Answer

A) fluctuates with the economy 
B) has not been proven 
C) indicates companies with better HR practices have greater increases in value per employee 
D) depends upon the relationship among the members of the HR triad 
E) none of the above 
A) fluctuates with the economy 
B) has not been proven 
C) indicates companies with better HR practices have greater increases in value per employee 
D) depends upon the relationship among the members of the HR triad 
E) none of the above

Question 5

The most difficult company culture to copy would be one that:

Accepted Answer

A) has evolved over time and actually suits the needs of the company 
B) has evolved over the last twelve months 
C) has been used successfully by other companies not in the industry 
D) is based on a tactical pricing and promotion plan 
E) supports a newly developed technically-oriented company 
A) has evolved over time and actually suits the needs of the company 
B) has evolved over the last twelve months 
C) has been used successfully by other companies not in the industry 
D) is based on a tactical pricing and promotion plan 
E) supports a newly developed technically-oriented company

Question 6

Describe the relationship between a company and its stakeholders.

Accepted Answer

Stakeholders are individuals or groups t

Question 7

What are five reasons for the increase in teaming in organizations?

Accepted Answer

1)improve on-time delivery of results,2)

Question 8

A competitive advantage derived from human resources is sustainable for a company when:

Accepted Answer

A) it uses a centralized tactical program of close-supervision 
B) its employees have some rare and specialized skill not easily copied 
C) it has a newly created organizational culture 
D) its product is intangible 
E) its customers remember the product and not the salesperson 
A) it uses a centralized tactical program of close-supervision 
B) its employees have some rare and specialized skill not easily copied 
C) it has a newly created organizational culture 
D) its product is intangible 
E) its customers remember the product and not the salesperson

Question 9

_____ stakeholders are those whose concerns the organization must address in order to ensure its own survival.

Accepted Answer

A) strategic 
B) primary 
C) direct 
D) organizational 
E) corporate 
A) strategic 
B) primary 
C) direct 
D) organizational 
E) corporate

Question 10

Which of the following would be an example of how to create an inimitable corporate culture:

Accepted Answer

A) Hiring the best employees available 
B) Benchmarking against other successful firms 
C) Develop a complex and integrated system of HR practices over a period of many years 
D) A company-specific training program 
E) All of the above 
A) Hiring the best employees available 
B) Benchmarking against other successful firms 
C) Develop a complex and integrated system of HR practices over a period of many years 
D) A company-specific training program 
E) All of the above

Question 11

What are the primary concerns of customers in their role as stakeholders?

Accepted Answer

A) legal compliance of the company and how it meets its social responsibility 
B) return on sales,return on assets,and return on investments 
C) quality service and product,innovation,and low cost 
D) concern about safety,health,and fair treatment 
E) whether the company uses collaborative problem-solving 
A) legal compliance of the company and how it meets its social responsibility 
B) return on sales,return on assets,and return on investments 
C) quality service and product,innovation,and low cost 
D) concern about safety,health,and fair treatment 
E) whether the company uses collaborative problem-solving

Question 12

HR professionals are guided by a code of ethics.

Accepted Answer

A) True 
 B)False

Question 13

Management practices such as using rapid market intelligence and competitive pricing will create a sustainable competitive advantage,regardless of the human resources used to implement these strategies.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following would be an example of a primary stakeholder group for a manufacturer of mixes for bread machines?

Accepted Answer

A) the newspaper that runs an article on the fat content of such bread mixes 
B) a political action group that sues the manufacturer for not hiring enough Hispanic-Americans 
C) a local environmentalist who is concerned about how the manufacturer disposes of its waste products 
D) the customer who purchases the bread mix 
E) all of the above 
A) the newspaper that runs an article on the fat content of such bread mixes 
B) a political action group that sues the manufacturer for not hiring enough Hispanic-Americans 
C) a local environmentalist who is concerned about how the manufacturer disposes of its waste products 
D) the customer who purchases the bread mix 
E) all of the above

Question 15

Which of the following statements describing how owners and shareholders relate to the organization is true?

Accepted Answer

A) Companies with better HR practices have greater increases in market value/employee. 
B) An investor's judgment about the value of a company's intangible assets is based on such things as reputation rankings. 
C) Most owners and shareholders invest their money in companies for financial reasons. 
D) Intangibles such as how employees feel about their employer can be used by shareholders to predict financial performance. 
E) All of the above statements about how owners and shareholders relate to the organization are truE. 
A) Companies with better HR practices have greater increases in market value/employee. 
B) An investor's judgment about the value of a company's intangible assets is based on such things as reputation rankings. 
C) Most owners and shareholders invest their money in companies for financial reasons. 
D) Intangibles such as how employees feel about their employer can be used by shareholders to predict financial performance. 
E) All of the above statements about how owners and shareholders relate to the organization are truE.

Question 16

A competitive advantage is described as sustainable when it can be maintained for a longer period of time even though other companies may be able to copy it.

Accepted Answer

A) True 
 B)False

Question 17

Key roles for the HR department and HR leader are:

Accepted Answer

A) business partner,consultant,innovator,monitor and change manager 
B) business partner,educator,consultant,monitor and change manager 
C) educator,consultant,business partner,monitor and change manager 
D) change manager,business partner,consultant,educator and innovator 
E) consultant,educator,innovator,monitor and change manager 
A) business partner,consultant,innovator,monitor and change manager 
B) business partner,educator,consultant,monitor and change manager 
C) educator,consultant,business partner,monitor and change manager 
D) change manager,business partner,consultant,educator and innovator 
E) consultant,educator,innovator,monitor and change manager

Question 18

Which of the following is NOT a part of human resources management activities?

Accepted Answer

A) Developing organizational strategy 
B) Compensating employees 
C) Promoting workplace safety and health 
D) Understanding unionization and collective bargaining 
E) Measuring performance and providing feedback 
A) Developing organizational strategy 
B) Compensating employees 
C) Promoting workplace safety and health 
D) Understanding unionization and collective bargaining 
E) Measuring performance and providing feedback

Question 19

How can HR professions assist managers in doing an effective job of managing complexity?

Accepted Answer

HR professionals can assist in part by m

Question 20

In the eyes of average Americans,the best employers:

Accepted Answer

A) maximize shareholder profits 
B) maximize long term shareholder interests 
C) make decisions based on economic needs of the organization 
D) seek to have a positive impact on society 
E) simply obey the letter of the law 
A) maximize shareholder profits 
B) maximize long term shareholder interests 
C) make decisions based on economic needs of the organization 
D) seek to have a positive impact on society 
E) simply obey the letter of the law

Why would increased diversity in the workplace make managing teams more challenging than in a non-diverse workplace?

Several studies have shown that the approaches companies take to manage their human resources can increase profitability,annual sales per employee (productivity),market value,and earnings-per-share growth.

The human resources triad contains:

The relationship between quality of HRM activities and market value:

The most difficult company culture to copy would be one that:

Describe the relationship between a company and its stakeholders.

What are five reasons for the increase in teaming in organizations?

A competitive advantage derived from human resources is sustainable for a company when:

_____ stakeholders are those whose concerns the organization must address in order to ensure its own survival.

Which of the following would be an example of how to create an inimitable corporate culture:

What are the primary concerns of customers in their role as stakeholders?

HR professionals are guided by a code of ethics.

Management practices such as using rapid market intelligence and competitive pricing will create a sustainable competitive advantage,regardless of the human resources used to implement these strategies.

Which of the following would be an example of a primary stakeholder group for a manufacturer of mixes for bread machines?

Which of the following statements describing how owners and shareholders relate to the organization is true?

A competitive advantage is described as sustainable when it can be maintained for a longer period of time even though other companies may be able to copy it.

Key roles for the HR department and HR leader are:

Which of the following is NOT a part of human resources management activities?

How can HR professions assist managers in doing an effective job of managing complexity?

In the eyes of average Americans,the best employers:

Understanding the External and Organizational Environments

Hr Planning for Alignment and Change

Ensuring Fair Treatment and Legal Compliance

Using Job Analysis and Competency Modeling

Recruiting and Retaining Qualified Employees

Selecting Employees to Fit the Job and the Organization

Training and Developing a Competitive Workforce

Conducting Performance Management

Developing an Approach to Total Compensation

Using Performance-Based Pay to Achieve Strategic Objectives

Providing Benefits and Services

Promoting Workplace Safety and Health

Understanding Unionization and Collective Bargaining

Filters

Exam 1: Managing Human Resources

Why would increased diversity in the workplace make managing teams more challenging than in a non-diverse workplace?

Several studies have shown that the approaches companies take to manage their human resources can increase profitability,annual sales per employee (productivity),market value,and earnings-per-share growth.

The human resources triad contains:

The relationship between quality of HRM activities and market value:

The most difficult company culture to copy would be one that:

Describe the relationship between a company and its stakeholders.

What are five reasons for the increase in teaming in organizations?

A competitive advantage derived from human resources is sustainable for a company when:

_____ stakeholders are those whose concerns the organization must address in order to ensure its own survival.

Which of the following would be an example of how to create an inimitable corporate culture:

What are the primary concerns of customers in their role as stakeholders?

HR professionals are guided by a code of ethics.

Management practices such as using rapid market intelligence and competitive pricing will create a sustainable competitive advantage,regardless of the human resources used to implement these strategies.

Which of the following would be an example of a primary stakeholder group for a manufacturer of mixes for bread machines?

Which of the following statements describing how owners and shareholders relate to the organization is true?

A competitive advantage is described as sustainable when it can be maintained for a longer period of time even though other companies may be able to copy it.

Key roles for the HR department and HR leader are:

Which of the following is NOT a part of human resources management activities?

How can HR professions assist managers in doing an effective job of managing complexity?

In the eyes of average Americans,the best employers:

Understanding the External and Organizational Environments

Hr Planning for Alignment and Change

Ensuring Fair Treatment and Legal Compliance

Using Job Analysis and Competency Modeling

Recruiting and Retaining Qualified Employees

Selecting Employees to Fit the Job and the Organization

Training and Developing a Competitive Workforce

Conducting Performance Management

Developing an Approach to Total Compensation

Using Performance-Based Pay to Achieve Strategic Objectives

Providing Benefits and Services

Promoting Workplace Safety and Health

Understanding Unionization and Collective Bargaining

Filters