Exam 1: Introduction to Employee Training and Development

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Name and describe the four types of capital described in the text and identify which are most directly influenced by training and development?

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In small companies, training is typically outsourced to outside vendors.

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The fifth step in the training design process is to develop an evaluation plan that involves identifying _____.

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_____ is an example of tacit knowledge.

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Describe the core values of Total Quality Management (TQM).

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Quality circles refer to teams that are separated by time, geographic distance, culture, and/or organizational boundaries and that rely almost exclusively on technology to interact and complete their projects.

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Which of the following is not included in the ADDIE model?

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The use of technology-based learning delivery remained stable from 2010 to 2012.

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When training is provided by consulting firms and government organizations, it is said to be outsourced.

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In the ATD competency model, a _____ plans, obtains, and monitors the effective delivery of learning and performance solutions to support the business.

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A core value of _____ is the prevention of the occurrence of errors in a product or service rather than detection and correction.

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